I would like to highlight the double standard being praticed at this hotel. I had booked a room through Agoda.com. When I arrived at 830pm, I was told that room still need inspection. I was puzzled as it is already late at night. I was made to sit aside for about 30min. During this time, there were 4-5 group of people checking-in as well, and all of them were given a room except me. This is real bad taste, especially when u wanted a quick check-in and grab a bite before the shops closed at 9pm. I believed this is due to me booking through agoda.com which may be of a lower rate that the hotel would like. I was also not given newspaper in the morning though u see it being hang on other doors. My advice is maybe guest want to book directly with the hotel if possible, instead of using 3rd party website to prevent being discriminated against.
- Official Description (provided by the hotel):
- Holiday Inn® & Suites Makati is a 5-star deluxe hotel in the Makati Central Business & Entertainment District. Our family-friendly Makati hotel is directly connected to the renowned Glorietta Shopping Mall and puts you in the heart of the vibrant Ayala Center. Holiday Inn® & Suites Makati is surrounded by local attractions and financial hubs such as Greenbelt Mall, Ayala Museum, Makati Stock Exchange, and the Zuellig Building. Enjoy the convenience of staying in a secure and convenient hotel near the Manila international and domestic airports, a mere 8KM away. All 348 non-smoking guest rooms are complete with free Internet, Soft and Firm pillows, work desk with multimedia panel, a Bluetooth speaker, plus, all the modern amenities you need for a relaxed stay. Unwind at the roof deck's outdoor pool and sky bar or enjoy a leisurely meal at the hotel's all day dining restaurant. Having a staycation with your little ones will be a breeze with the Holiday Inn® Kids Stay and Eat Free programme. For guest's business needs, other facilities include 8 fully-equipped meeting and function rooms, a business center, and an exclusive Executive Lounge that serves breakfast, afternoon tea and evening cocktails. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn & Suites Makati Metro Manila, Philippines