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“Freedom at Fairmont Makati” 5 of 5 bubbles
Review of Fairmont Makati

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Fairmont Makati
Ranked #3 of 82 Hotels in Makati
Certificate of Excellence
Korea
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Freedom at Fairmont Makati”
5 of 5 bubbles Reviewed 8 May 2014

This hotel is most recommendable hotel in Manila, Philippines. Very luxurious, friendly, well located hotel for your stay at Makati. It is very close to major shopping malls in Makati. Moreover, We can experience various restaurants in the hotel. First of all, we can feel the values on when we visit Fairmont Makati.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
3 Thank Kyungbok N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 12 May 2014
Dear Kyungbok N,

Thank you for taking the time to share with us your recent stay experience at Fairmont Makati.

I wish to thank you for your gracious kind words. I'm glad that you find our location convenient, our service friendly and our facilities luxurious.

I'm also delighted to learn that you took the time to dine in our restaurants. Which one did you enjoy most?

It was a pleasure to have you with us. Please do keep us in mind on your next visit to Manila.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,534 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Makati, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2014

I really recommend staying in this hotel, specially if you are staying at the fairmont makati gold club or presidential club. location is really close to green belt and to other shopping areas, plenty of good restaurant are also close by

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Kod212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 12 May 2014
Dear Kod212,

Thank you for recommending Fairmont Makati as the hotel to stay in while in the city.

I hope you enjoyed the exclusive privileges and service offered at the Fairmont Gold Lounge.

On your next business trip, I hope you will keep us in mind.

Thank you once again for your wonderful review. I hope to welcome you back soon.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Philippines
1 review
5 of 5 bubbles Reviewed 7 May 2014

Fairmont hotel was our best hotel experience in Manila and that I will surely recommend to all my friends and relatives. This luxurious hotel made my vacation superb experience. Your money will be spent with a great value.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Jun L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 12 May 2014
Dear Jun L,

I'm glad we were able to provide you an exceptional stay.

Thank you very much for putting Fairmont Makati in such high regards. And, thank you as well for your recommendation, we would be delighted to welcome your family and friends.

I'm delighted you enjoyed your time with us and I look forward to welcoming you back in the near future.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 4 May 2014 via mobile

Took the family here in a weekend. Check if they have promos usually over the weekend.

This new hotel have set the bar for 5-star accommodations in the CBD.

All have needed renovations some time. Calling Mandarin & Hotel Intercon.

Though the rooms and amenities are really designed for business travelers, you can take advantage of the proximity of shopping in Greenbelt and Landmark.

The room did not include breakfast. But Mentora Cafe is nearby and you have other choices in Glorietta.

Overall, this was an excellent Staycation!

Stayed May 2014
Helpful?
Thank pinoy_kibitzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 7 May 2014
Dear pinoy_kibitzer,

Thank you very much for your kind words. We're very thankful for your gracious compliments. To be new and already be regarded as the hotel who sets the bar in the hospitality industry in the city is very heartwarming and motivating.

On your next stay with us, please feel free to explore the room packages in our website. Apart from breakfast, there are other offerings that include spa treatments and dining experiences.

Thank you once again for your positive feedback. Please do keep us in mind on your next staycation in Makati.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

I travel regularly to Manila for work and so have stayed in a few hotels in Makati. This is the one I will be returning to from now on. Great room, fantastic breakfast, excellent service and a convenient location all at a reasonable price.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank poptastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 5 May 2014
Dear poptastic,

You know it's a good day when a guest considers you his/her favorite. Thank you very much for sharing such heart-warming and pleasant news with us.

Thank you once again for your wonderful feedback. We all look forward to your next visit.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level Contributor
345 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 3 May 2014 via mobile

We stayed three nights two weeks ago. Even on a Holy Week the hotel astounded me with its service. We expected a service slow down due to this.

Sure there were a few delays in some requests but the overall experience was truly great.

Parking is an issue that needs to be addressed.

The beddings were first rate and amenities satisfied us all. We still need to try the food at the hotel though.

We surely will be back here.

Stayed April 2014, travelled with family
Helpful?
Thank DenduA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 7 May 2014
Dear DenduA,

Thank you for choosing to spend the Holy Week break with us. I'm glad that your overall experience at Fairmont Makati was pleasant.

I'm happy to learn that we were able to provide you and your family a comfortable and restful stay. I'm also delighted with the news that you'll be back in the near future.

I wish to thank you bringing to my attention the challenges you experienced with parking. If you can give me more details on the trouble you faced, it would provide me a clearer view on the areas we need to improve on. Please don't hesitate to email me directly at james.bevans@fairmont.com.

Thank you once again for your valuable feedback. I look forward to your return.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boroko
1 review
4 of 5 bubbles Reviewed 30 April 2014

My expectations were met. Hotel is one of the posh 5 star hotel in Makati. Location is at the heart of Makati where you can just walk by and do your shopping. Worth spending your money.

Though we were not allowed to do a late check out which I totally respect the policy.

Rooms are for executive really but I have enjoyed the place even if I stayed with a toddler.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Gerlie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffles_FairmontPH, Hotel Manager at Fairmont Makati, responded to this review, 5 May 2014
Dear Gerlie T,

Thank you for taking the time to share with us your recent stay experience at Fairmont Makati.

It's always wonderful to learn when the expectations of our guests are met, and I'm glad we were able to achieve just that during your stay with us.

I wish to thank you for understanding our late checkout policy. We would be more than happy to arrange a late checkout for our guests but is however subject to availability. On your next visit, please feel free relay this request to us so we can take note and prepare ahead.

Thank you once again for your wonderful feedback. I'm glad that you and your family enjoyed your time at Fairmont Makati.

Kind regards,

James Bevans
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Makati

Property: Fairmont Makati
Address: 1 Raffles Drive, Makati Avenue | Corner Arnaiz Street, Makati, Luzon, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Makati
#2 Family Hotel in Makati
#3 Business Hotel in Makati
#3 Luxury Hotel in Makati
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Makati 5*
Number of rooms: 280
Official Description (provided by the hotel):
Situated in Makati's prestigious commercial business, the luxurious Fairmont Makati is a hotel with 280 elegantly appointed guest rooms and suites including Fairmont Gold - our exclusive lifestyle hotel experience. This luxury Makati City hotel features six restaurants and lounges, over 1,700 sq m of versatile meeting and function space, including a 859 square meter ballroom accommodating up to 720 diners. Relax and re-energize in hotel's Willow Stream Spa, one of the city's most luxurious retreats, or the adjacent fitness center and outdoor swimming pool. ... more   less 
Reservation Options:
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Also Known As:
Fairmont Makati Metro Manila, Philippines

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