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“Nice but small modern rooms, breakfast inedible” 4 of 5 bubbles
Review of Palm Rock

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Palm Rock
Ranked #46 of 82 Hotels in Makati
Brisbane, Australia
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Nice but small modern rooms, breakfast inedible”
4 of 5 bubbles Reviewed 3 August 2014

Nicely furnished and appointed. Safe area which is also reasonably quiet and clean. Good air con, TV and modern bathroom fittings.(shower excellent!!) Small room but there is a computer writing desk and wifi works in the room. Only letdown is the atrocious breakfast prepared by the receptionist and guard. Multitasking is not working here :( chefs should prepare food and receptionists should do their job (which she did very well) good value through and in a safe area but get a map for the taxi driver as ours drove around the block a couple of times looking for the place because the st signs aren't great. Maybe the hotel could place one on the main street

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank maacs09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 15 August 2014
Hi! We're happy to know that you find our room nice and our location safe. We wish you had a more positive experience about your breakfast though. We'll see what we can do to improve the items on our menu. We hope you visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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54 reviews from our community

Traveller rating
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    26
    12
    4
    2
See reviews for
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7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
cebu
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Stayed here for almost a week, and I can say that I was able to rest properly amidst the craziness that is Makati. The rooms are quite small but well arranged and clean. The staff are really friendly and helpful. This is a good place if you're only after a nice place to stay, minus all those frills fancy hotels offer. It is within a residential area so no traffic noise.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ivana b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 20 June 2014
Hi, Ivana! We're happy to know that you find our hotel quiet and cozy. We'll let our staff know what you think of them. We hope you stay with us again when you visit the Metro! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver,Washington
1 review
3 of 5 bubbles Reviewed 18 April 2014 via mobile

The receptionist is very pleasant and patient and her name is Jaza. The guard outside Manong Edgar was very helpful. I love the area nice and quiet. I enjoyed my stay. There are two things that bugs me a little, 1. It's hard to find the place. 2. I wish you have a breakfast buffet. Other than that if I'm around the area I would want to stay here again..

Stayed April 2014, travelled with family
Helpful?
Thank Vidz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 19 May 2014
Thank you for this review! We'll let our staff know what you think of them. We'll find ways to improve our breakfast. We'll be waiting for your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 12 April 2014

After two weeks in rustic accommodations in the rural Philippines, this was just what the doctor ordered. The room was small but stylish, well-appointed and clean. We liked being in a residential neighborhood within walking distance of the Power Plant mall, which had all sorts of options for eating and shopping. (As a side note, we're not really into Shopping with a capital S, so we skipped all of the high fashion shops, but the National Book Store in the mall has a hilarious and quirky selection of postcards, books and stationery, which was fantastic.) The staff were incredibly friendly, welcoming and helpful. My only suggestion for improvement was breakfast; the breakfast and breakfast room were both somewhat bleak, and when we went downstairs at the agreed-upon time of 7, they were still working on getting things set up and asked us if we could wait for a while. Luckily, we had some wiggle room with respect to when we needed to leave for the airport, and they brought our breakfast (a plate of toast with scrambled eggs) to the room around 20 minutes later. It was really not a major problem, but it seems like the quality of the breakfast doesn't match the level of the rest of the hotel.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank baryongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 19 May 2014
Thank you for this review! Your comments about the breakfast are noted. We'll definitely do something about it. We hope you visit us again! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

Nice modern hotel in a safe residential area and close to the Powerplant Mall. Clean rooms and decent bed, the bathroom was a little small but acceptable. We found the staff to be very helpful and friendly. We would stay here again.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cerberus01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 19 May 2014
Thank you for this review! We'll be happy to have you back! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SouthEast Asia
Level Contributor
188 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

Palm Rock Residences offered the best value of all the places we stayed in the Philippines. It's located around the corner from the Powerplant mall in a safe, residential neighborhood, but within walking distance to P. Burgos and a short taxi ride to the downtown malls (Greenbelt, Glorietta).

People have mentioned the school across the street being noisy - for us, it wasn't noisy at all during our short stay.

Our 5th floor room was small but very smarty designed. Clean sheets & bedding, nice bathroom amenities, good water pressure in the shower, and a large safe in the room. The flatscreen tv had a lot of international channels.

Breakfast options are Continental or Philippine-style, and you can chose to have breakfast in the dining room or delivered to your room.

The service was professional and friendly.

Bonus: The rooftop is great! There's a nice view of downtown, and it would be an excellent space for a private party.

Room Tip: If space is an issue, you may want to request a bigger room. For us, the space on the 5th floor roo...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CptWonderpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 26 February 2014
Thank you for this nice review! We hope you visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 December 2013

friendly and accommodating staff. room is clean, neat and excellent. minimalist and i love the pieces of furniture. the location is safe and is near the Powerplant mall. i love the idea that it is actually situated inside the "village" so the place is really quieeettttt.....:) definitely a must for someone who just wants to rest and sleep all the time. Hahaha...i'll definitely go back to Palm Rock..you guys rock! blessings!!

  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank euniceantonioyanez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmRockPH, Public Relations Manager at Palm Rock, responded to this review, 2 March 2014
Thank you for this review! We're glad that you enjoyed your stay at Palm Rock. We're looking forward to your next visit. :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palm Rock

Property: Palm Rock
Address: 6060 Palma corner Osias Sts | Poblacion, Makati, Luzon 1210, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #46 of 82 Hotels in Makati
Price Range (Based on Average Rates): £
Hotel Class:3 star — Palm Rock 3*
Number of rooms: 25
Official Description (provided by the hotel):
Enjoy the best of both of worlds. Days will never be dull in Palm Rock. Surrounded by the liveliness of the city, Palm Rock gives guests the convenience of living in the city while providing the comforts of home. Guests will enjoy the quiet neighborhood and can take advantage of its proximity to the fashionable shopping mall. Palm Rock is also 15 minutes away from the Makati's Central Business District and from three major shopping centers: Glorietta Center, Greenbelt and Bonifacio Global City. Guests who enjoy the night life will enjoy different boutiques and stores near Palm Rock like spas, bars, cinemas, karaoke/videoke bars, parks, and concert venues. Restaurants near Palm Rock can give guests a full range of choices to satisfy their cravings. Food options vary from Filipino, American, Asian, to European dishes. ... more   less 
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Also Known As:
Palm Rock Makati, Metro Manila, Philippines

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