I stayed at the Raffles Singapore last summer and was really looking forward to the stay here. I spent three nights at the Raffles Makati. I was upgraded to an amazing executive suite, wonderfully furnished and appointed with big windows, a great place to wait out Typhoon Glenda. It is a really beautiful hotel and in a great location at Ayala Center, a short walk to huge shopping malls and the terrific Ayala museum. The breakfast was terrific and the fitness room very good.
The service was mostly great but not quite up to the Raffles Singapore. While the butlers and staff were mostly excellent, the concierges need a little bit better training. They were very helpful most of the time, but I asked a young concierge what terminal ANA flew out of, and he told me Terminal 1 without looking it up. I trusted him, but when I got to Terminal 1, I found out it was in Terminal 3. It is a huge headache to switch terminals at Manila's airport. Also, the taxi driver that they hailed for me to take me to the airport immediately started negotiating for a fixed price. Other hotels in the Philippines write down the taxi's license number on a form to give the guest before he gets into the taxi. Maybe Raffles should do that as well.
Overall, the Raffles Makati was terrific, and I would definitely recommend it.
- Official Description (provided by the hotel):
- Unrivalled charm, endlessly enchanting with unparalleled grace, understated refined and contemporary luxury. Raffles Makati is a legendary oasis of calm and elegance nestled in the most prestigious address of Makati Avenue, in the financial and cultural hub of the Makati district. ... more less
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- Also Known As:
- Raffles Makati Metro Manila, Philippines