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“last december”

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Berjaya Makati Hotel - Philippines
Ranked #41 of 82 Hotels in Makati
Warrington, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“last december”
Reviewed 8 July 2014

I been there last december for 2 days for a business trip,the place of the hotel great in the heart of makati next to many shipping molls and some restaurant next road
the hotel itself clean and the room very stunning.

  • Stayed December 2013, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank 1976sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 9 July 2014
Dear Valued Guest,

Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel.

I sincerely thank you for the kind words and the good comments about our hotel that made your stay memorable and enjoyable.

We are so happy you enjoyed your stay and look forward to welcoming you back at your next visit. Wish you the best in your business and personal endeavors.

Thank you.

Sincerely yours,

Norazman Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

798 reviews from our community

Traveller rating
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    42
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Manila, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2014

Everything is so-so. The check-in process was not that commendable and you could easily feel and notice that the staff are not that much warm and welcoming.

The hotel is located within, I must say, the red light district of Makati. If you are going to stay with your kids, this hotel should not be on your list.

Though the refurbished room that I stayed in was decent enough for the price. Bathroom is clean. However, the drainage on our room's shower area really sucks big time. Even on the sink!

Room Tip: Make sure you stay on the refurbished ones
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ynna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 1 June 2014
Dear Valued Guest,

Thank you for taking your time to write a review here at trip advisor regarding your stay here in our hotel.

We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.

The problems that you mentioned have been brought to the attention of our related department. I understand your frustration. We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us.

Thank you again, for your honest feedback, our apologies again and we hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a more positive one.

Thank you.

Sincerely yours,
Norazman Chung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2014

this is my second time to stay in this great hotel which i already call it home.

everything went perfect starting from the fast check-in,,, to the great staff and front desk,,,to the great live band at the lobby and the great choice of food from the restaurant with the best cocktails from the bar. ended by the fast check-out

the only thing that i did not like is the wifi in the room... even that my room was the executive!!!!

finally,,, i recommend berjaya again and again....many thanks to the staff and the management

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Talthubaity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 26 May 2014
Dear Valued Guest,

Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.

I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. Comments like this continue to inspire us to do better in servicing our guests and clients.

Rest assured that the compliments will be extended to the people who helped to creating memorable total experiences to your stay.

The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you.

We are so happy you enjoyed your stay and look forward to welcoming you back on your next visit and wish you the best in your business and personal endeavors.

Thank you.

Sincerely yours,

Norazman Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 May 2014

As hotels go the berjaya is a very good standard .,rooms are clean and tidy bathrooms although not luxery class are clean . This hotel has entertainment in the lobby in the evening where the musicians are top qualty and if your a wine drinker the house wine is drinkable ,cost per night is about 5000 pecos which for makati so not bad

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lexlex862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 23 May 2014
Dear Valued Guest,

Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel.

I sincerely thank you for the kind words and good comments about our hotel have very good standard, clean room, tidy bathroom and every evening musicians are top quality that made your stay memorable and value for money.

We are so happy you enjoyed your stay and look forward to welcoming you back on your next visit, wish you the best in your business and personal endeavors.

Thank you.

Sincerely yours,

Norazman Chung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
1 review
Reviewed 14 May 2014

I love the place the rooms are great the staff is friendly I was there in February 20 days and then in march for 20 days and I back in april both my wife to be had a great time there the breakfast was just great the live bands every night is the best thanks for a great stay

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noelW1473UD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel.

I sincerely thank you for the kind words and good comments about great room, friendly staff, great breakfast and best live band every night that made your stay memorable and enjoyable.

We are so happy you enjoyed your stay and look forward to welcoming you back on your next visit, wish you the best in your business and personal endeavors.

Thank you.

Sincerely yours,

Norazman Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 May 2014

I've stayed at this hotel a number of times,as the rates are usually quite competitive. It's about a 20 minute walk to Greenbelt Mall, which is fine as long as it's not raining and the traffic can sometimes make a taxi ride 10-20 minutes anyway.

There is a smaller mall near the hotel with some bars, cafes, etc and the immediate area nearby has been coming up in the last few years.

At night there are some sketchy people in the area but nothing you won't see in any other major city in the US or city in the Philippines.

I rate it average just because of a few little things...the internet is wildly inconsistent and can't really be depended upon, but overall for the price it's pretty good.

Room Tip: Higher floor facing Pasig has more to see.
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patrickbseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 14 May 2014
Dear Valued Guest,

Thank you for taking the time to write a review here at trip advisor regarding your stay here in our hotel.

The minor problems that you mentioned have been brought to the attention of our related department. We are committed to you our valued guests and are taking immediate corrective steps.

I sincerely thank you for the kind words and the good comments about our hotel that made your stay memorable.

We are looking forward to your next visit and wish you the best in your business and personal endeavors.

Thank you.

Sincerely yours,

Norazman Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 April 2014

Have been using this hotel for few years now on business visits. Seems that it is getting more and more neglected. Carpet appears to no have cleaned for ages, badly stained. Internet could not be set on my laptop as browser could not redirect to login site. Could not be fixed by IT for 3 days. Noted small cockroaches on breakfast decks, one moving freely on bread basket. Appears they do not care for regular business anymore. Last time I was put in smoking room inspite of well in advance intimation about my non-smoking requirement. This time they put me in twin bed room inspite of well in advance intimation of single queen/king bed room requirement. Ultimately cut out booking for six days shifted out on third day.

Yes breakfast spread is good though. Room size is good. Location is good

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milind1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review, 30 April 2014
Dear Valued Guest,

Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.

The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you.

We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us.

Thank you again, for your honest feedback, our apologies again and we hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a more positive one.

Thank you.

Sincerely yours,

Norazman Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Berjaya Makati Hotel - Philippines

Property: Berjaya Makati Hotel - Philippines
Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #41 of 82 Hotels in Makati
Price Range (Based on Average Rates): £
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Official Description (provided by the hotel):
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila

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