We stayed in this hotel to attend on a seminar. On the first day the staff seems friendly and the room seems clean, on the second day, 8am we took our breakfast after that we went back to our room (502), then I notice that the room was cleaned and the linen was changed. I checked my Citizen watch which was given to me by my mother as a graduation gift under the pillow where I place it. I immediately noticed that my watch was stolen. I search the whole room even the wash room but it cannot be found anywhere, I complain the incident to the supervisor named Joseph Capuz who was in charge and promised me to do the investigation, right now three days past I always asked the result of investigation the supervisor won't reply anymore. No word of honor, doing nothing to my stolen watch I asked the number of the manager and the person responsible but they still refuse to give. I believe this incident is not new, it's always been happening making the client the victim.
- Also Known As:
- Richville Hotel Mandaluyong, Metro Manila, Philippines