I've stayed here on numerous occasions and have thought that the best thing about this hotel was its neighbour, the SM Megamail. The service here has always been great but the hotel has been showing its age and the rooms were a bit dark and dingy. When I was here a few months ago, I stayed at the Sofitel and on this trip, I considered trying another hotel but didn't have time to look at others. However, on arriving, the very charming and friendly Miss Lui upgraded me to one of their refurbished rooms and what a difference! It had a big curved window and was very light and airy! A very pleasant change!
The bed was very comfortable, just how I remember the first time I stayed at a Shangri-La hotel. I used to regard this chain as being the absolute pinnacle of hotels but in the last decade or two, other hotels have sharpened up their act and the Shangri-La's have stood still!
The renovations are continuing but i was out working while all the pneumatic drills were hammering away so that didn't bother me but there was a very strong smell of adhesive in the corridor, which I would surmise, if you're a slow walker, you might be high by the time you reached the lift!
The bathroom was mainly marble and was bright and the plumbing was good!
The cable internet didn't work and despite the best efforts of the staff here,they never got it going. However, the wi-fi was passable but I usually prefer cable internet for the higher speeds.
When I booked on-line, I took as add-ons, the pickup at the airport and brekfasts but when my confirmation came through, was offered breakfasts, pickup and return to the airport and laundry for an extra 2000 PNP a day which was a better deal so I changed to this rate.
One thing I noticed when booking though was all the add-ons such as if you want to check-in earlier, before 2pm, you get charged extra, if you want to stay past midday or 11am, I can't remember which, you had to pay extra and so the list went on....
Now I understand that the hotel needs and wants to make a buck but when I see all these "Add-ons", I can't help but get the feeling that somewhere on my stay, I'm going to be gouged! But perhaps that just me and my preference to have everything included and am willing to pay for these but I'm averse to seeing them as "extras"
The airport pickup was very good with an excellent driver. The Camry came complete with cold towel, chilled water and snacks as well as wi-fi! It was a very pleasant ride in, albeit long with a travel ltime of over two hours but it was much more comfortable in the hotel car than a taxi.
Manila Airport has once again, won the title of the worst airport in Asia and I have to say, that dubious award is well-deserved so it's very pleasant to come out of the so-called terminal and wait for my lift to the hotel in Shangri-La's own waiting room.
Room service was excellent and I'd recommend the banana split for dessert.
There was a fruit bowl which was very welcome but no knife or fork?
So summarising, despite my earlier reticence to return here, I'll be back!
One last thing, bathroom scales would have been nice! This isn't a cheap hotel, and i would have expected these to be supplied.
- Official Description (provided by the hotel):
- The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more less
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- Also Known As:
- Edsa Shangri-La Hotel Mandaluyong
- Edsa Shangri-La Mandaluyong, Metro Manila, Philippines