Room -- TV is not working, blow dryer also not working, Fridge not working at the same time leaking water below. No drinks inside the fridge (Its should have as I've been staying in this hotel before), This should have been checked before you give a room right?
Customer Service -- Room Key/card malfunctioned - your personnel asked me to go down to 15th floor to change the card(did not even offer to change it for me). I have to ask the reception to ask someone to accompany me in my room during check in as I have a lot of baggage.
FYI, Stayed May 2, 2014 @ room 2116
Been staying several times in this hotel but now thinking if that should be my last.
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- Also Known As:
- Manila Atrium Hotel
- Atrium Hotel Manila Pasay, Metro Manila, Philippines