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“needs to work on the details, character, and honesty of stff”

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Goldland Millenia Suites
Tampa, Florida
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“needs to work on the details, character, and honesty of stff”
Reviewed 30 April 2013

upon arrival at naia we were delayed in going to the hotel. called them at least a dozen times, nobody answered it was 11pm. upon arrival they looked awake .. room service staff .. ordered club sandwich with french fries .. order came with potatoe chips. i sent it back. got call from room service they have no potatoes .. i negotiated a discount..and told them they need to be honest with the guests instead of trying to fool us. breakfast buffet is nothing to rave about. upon checkin had two bath towels old and gray.. how old are they?? no hand towels nothing else but tooth brushes, soap and lotion. got the stuff the next day but the towels were still old and gray. shower had mildew .. houskeeping staff needs to do their job instead of doing for tips all the time.

Room Tip: tell what you want .. dont book thru the agencies call them directly.. i wouldnt recommend this hote...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carlstefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Tampa, Florida
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 April 2013

we thought this hotel would be good for the price. well .. you get what you pay for .. we arrived at naia at about 10:30 pm.. by the time we got our luggage it was almost 11:30... i called the hotel to tell them we would be coming.. i called them at last 10 times and got no answer. we checked in ok and the hotel was hard to find by the taxi. i had to give more directions to even make it there.. so its not well known.. in our room we found two gray looking bath towels.. recycled probably 100 times.. no hand clothes, no small towels .. just two bath towels. we got that taken care of the next day.. they had plenty of tooth brushes, lotion, shampoo and soap. big deal. the shower had mil dew in places they dont clean..
i ordered a club sandwich from room service which was to include french fries. when it came there were potatoe chips... i told them to take it back.. they called and said they had no potatoes... i said why didnt u call me about that before you delivered it? just "sorry sir" .. we negotiated a lower price for the sandwich.. i told them they had to be forthright and honest with the customers... the breakfast buffet was average. the fruit was poor... and they could have done better to refill coffees, water etc... internet was good but had 2 hour outage one evening. it was like a chinese firedrill to fix it. the location is not great .. it is behind some of the larger more well known hotels.. you have to take a taxi to get anywhere to buy food unless you like walking in 90 degree heat. i would not stay there again.

Room Tip: tell them what you want to and dont compromise.
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  • Stayed April 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank carlstTampa_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 April 2013

I stayed for 3 nights at the hotel. The room was clean and all the staff were very friendly and helpful. ADSL is available in the rooms, the internet cable can be borrowed at the reception. The buffet breakfast was nothing spectacular, there's definitely room for improvement.

The hotel is quite conveniently located with quite a few restaurants, cafes and convenience stores within a few minutes' walk, and there's a big shopping mall about 15 minutes away by foot.

Overall, it's good value for money, and the service is definitely its strength.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank cestamoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2013

The lock of the restroom can be jammed, i had to use a teaspoon to open it.

The free breakfast doesn't look appetizing but the taste is good.

The indoor pool is great, but there are no towels and there is no attendant at the pool so I had to go up soaking wet.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JayEnriquez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
191 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 10 February 2013

We stayed here for 3 nights at the beginning of our holiday to the Philippines, in a 2 bedroom suite. The suite was very clean and comfortable and a very good choice for a family stay. It was lovely to have 2 separate bedrooms (unfortunately the second bedroom had a very noisy, very mouldy-smelling air-conditioning unit which although hot in the room, I decided against using), a separate lounge area and especially 2 bathrooms.
There was a television in the master bedroom, as well as in the lounge, but it would have been nice if it too had cable.
We liked the location of our hotel, easy walking distance to the huge new Mall of Asia, which was good for finding dinner. We also liked the convenience of Shaw Boulevard MRT station being nearby too, for access to the Metro Rail Transit and Light Rail Transit enabling us to get around Manila and avoid its terrible standstill road traffic.
Breakfast at the hotel was included in our room rate - but very poor.......I think I ate a bread roll the first morning, then didn't bother for the rest of the time. The children, as always, liked it though :0)
All in all, I would stay again!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Pavalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerrabomberra
Level Contributor
413 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
Reviewed 30 January 2013

Room 1 on 32nd floor - excellent.
Room 2 on 9th floor - dingy with terrible smell of dried fish, forcing a change.
Room 3 on 31st floor - OK, but safe didn't work, cupboard door stuck and other maintenance was overdue (eg moving toilet seat).
Bathrooms were all OK with a decent shower, good water pressure and freebies.

We were booked into this place by an agency, wanting to be in the general area. Our first visit was very good, but the second palled. Still, it's handy for Mega Mall and central to a lot of things in Manila.

Wifi is only in the Lobby, but worked well, despite passwords changing without notice. Breakfast was included and was satisfactory (except for one morning when it was poor and located away from the small lobby restaurant). Staff are usually cheerful but efficiency varied a lot - from excellent to poor.

We will probably not return here again.

Room Tip: 31st to 33rd floors.
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  • Stayed January 2013, travelled with family
    • Value
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Helpful?
Thank RobandMaryJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2013

Prime location. But I have to say that you can do better for the same price. Customer service is not very good. Cleaning is poor. Apartments not at all comfortable. The air conditioning is extremely noisy so if you want to sleep, forget it! Unable to connect to wi fi in the apartment. Positive notes- flat screen tv and fridge. Location Location!

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madge B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Goldland Millenia Suites

Property: Goldland Millenia Suites
Address: 8001 Jose Maria Escriva Drive | Ortigas Center, Pasig, Luzon 1605, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Pasig
Price Range (Based on Average Rates): £
Hotel Class:4 star — Goldland Millenia Suites 4*
Number of rooms: 178
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Also Known As:
Goldland Millenia Hotel Pasig
Goldland Millenia Suites Metro Manila/Pasig, Philippines

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