I booked this hotel for a company function while I was still in the US. At first, everything seems to be alright with the arrangements. I was repeatedly assured by the Events Manager that everything is alright and that I don't need to secure any additional info. However, they had some staff turnover that messed up my reservations. My new contact person had no idea what he was doing and did not provide me with all the necessary information such as pre-requisite information on how to use my company's credit card. Suffice to say, I ended up having to use my own credit card and had to file an expense report later. He was also exceptionally rude and threatened me with security. They gave me a free one night stay and a discount for all the hassle, rudeness, and inconvenience I went through. However, I still don't think I'll ever use this hotel again.
- Official Description (provided by the hotel):
- Nestling in the heart of Ortigas Business District, Holiday Inn Manila Galleria is an ideal leisure destination for travelers seeking to experience the energetic life in Metro Manila. Identified as a hospitality landmark within Pasig, Mandaluyong, Makati, and Quezon City, it features spacious and well-appointed guestrooms and suites, an interactive restaurant, a vibrant bar that features live bands and DJs, a kids’ activity area, and various intimate meeting spaces. Being a part of the Manila Galleria Complex, the hotel features 548 keys in which belongs to both Holiday Inn and Crowne Plaza Manila Galleria. This complex features the best venue for Meetings, Incentives, Conventions, and Exhibitions (MICE) in the Ortigas Business District, with an approximate total of 34,000 sqm in size, ideal for small to large-scale gatherings up to 1,500 guests in its grand pillarless ballroom. ... more less
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- Also Known As:
- Holiday Inn Manila Galleria Hotel Pasig
- Manila Holiday Inn
- Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines