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“Reasonable but aging 3-star with some 4-star touches (the pool, the breakfast)” 3 of 5 bubbles
Review of Richmonde Hotel Ortigas

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Richmonde Hotel Ortigas
Ranked #11 of 20 Hotels in Pasig
Manila, Philippines
Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Reasonable but aging 3-star with some 4-star touches (the pool, the breakfast)”
3 of 5 bubbles Reviewed 1 June 2014

Stayed one night here with my family of four (couple and two kids).

Our check-in experience was smooth and fast, reception friendly, the lobby elegant enough (old-world style) for a mid-range hotel in Metro Manila’s busy Ortigas district.

We got a deluxe room on the 21st floor for one night, with 2 single beds that can be pushed together to resemble a king size bed. The room is on the small side, with a slightly cramped feel and a traditional layout.

When the staff put in an extra bed so that our family of four could fit well, the bed took up what little extra space remained, forcing us to put the armchair and footstool right by the window. But this created an unexpectedly delightful result ---- a very welcoming relaxation spot where you could sit, stretch your legs and sample an unbeatable view that spanned the San Miguel Avenue, Lourdes Drive, and the Marikina Valley with a mountain range providing a very scenic backdrop. (Clear skies, no smog, I’m happy to report.) Plus, the slight corners built into the window (nice touch!) helped give us a sense of a wraparound view.

Tip: Deluxe rooms face the street and the outside world, while superior rooms face the inner courtyard (and neighboring buildings, perhaps up to the 15th floor or so?). Apart from free coffee in the room, there is apparently no other difference between deluxe and superior, we’re told.

Not great ---- the room had that distinctly 70s/80s look ---- with a very plain headboard, plain furniture, those traditional-style bedside lamps sticking out from the wall ---- and the room has a slightly musty smell, not overpowering, just enough to feel a little stale.

The room looks worn in many respects ---- the beige/tan wallpaper shows subtle signs of peeling & rippling ---- the aircon thermostat and light switch panels look old and scratchy ---- bathroom fixtures look tarnished and aging --- the brown carpet has seen better days. The standing floor lamp behind the armchair can barely support itself, rattles when you touch it and appears to be almost toppling over. (But it works.)

The bathroom door is a wooden folding type, which can feel clumsy (and is noisy too). The room door doesn’t close too firmly, needs a big push.

The beds feel fluffy at first, but tend to sag rather badly, and come undone very easily. Comfy only if you manage to stay in the middle of the bed. Pillows are not very supportive either.

Storage space for clothes was rather inadequate, with a closet that barely makes the grade (and looks cheap too). The mini-bar fridge was OK however, and the flat screen TV had a good selection of channels for family consumption.

We did enjoy the Richmonde Café at the 2nd floor for both lunch and dinner. Quite good, was more of a 4-star facility than the rest of the hotel, offering a perfectly good lunch with delicious risotto, a tasty but overpriced (410 pesos!) big burger, good chicken/spinach ravioli, an unusual tiramisu and flourless chocolate cake dessert, substantial potato wedges instead of fries. (The fried chicken basket was however bland). The breakfast buffet offered a respectable selection with a number of tasty Filipino dishes, lots of fruits, a choice of steamed or fried rice (the fried rice alternates with garlic sinangag). Staff was friendly and all-out trying to please, trying to compensate for the slow replenishment of certain food items (fruits, rice, noodles, etc.)

The indoor heated swimming pool was a nice surprise, located in an elegant Europeanesque hall complete with a piazza-style fountain. (The hall was very humid, thanks to the heat from the pool I suppose, but that was fine.) The gym equipment looked great too, though I only had a quick glimpse of the gym area.

The hotel needs a refurbishment and major refreshment of the rooms, but the public areas are still fine and can’t complain about the service. Plus, if you need it, there’s a 7-11 a few steps away and a number of eateries on the street behind the hotel. (The Starbucks and Jollibee on San Miguel Avenue, next door to the hotel, were inexplicably closed on a Saturday evening.)

I'm giving Richmonde a "3" overall rating ---- some items rate a "2" (room quality, perhaps) but there are a few "4" ratings to save the day (service, the pool, the restaurant).

Room Tip: Deluxe rooms have better views, but are not bigger or better than superior rooms in other aspects.
See more room tips
  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wingdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Bengaluru, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 May 2014

Stayed here in two stints. The quality was consistent on both occassions. The elevator needs some revamping though. It doesnt read the card at times. The food quality is fine. The rooms were neat and service was also good. An attractive feature is the mall and good number of restaurants nearby.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arun R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marikina City, Rizal, Philippines
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

If your are looking for an affordable business hotel that is near the Malls, then you can probably consider this hotel.. the staff are nice and accommodating.. the elevator is cramped and needs improvement.. food quality is just average..

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank docRonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 bubbles Reviewed 20 May 2014

This is an old hotel but still maintained good enough. It is situated right in the middle of the city. It is easily accessible and is near the malls and restaurants. The lobby is small yet clean and appealing. The lifts were really small and needs improvement, it is kinda creepy being alone in a small lift, not recommended for claustropobics. The corridors were dark but clean. The room was small and dark. The bed was just ok. The bathroom needs improvement. The restaurant offers typical hotel food and taste and menu can still be improved. There is no scenic view in the resto. Overall, this is just an average hotel.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Almlkns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasig, Philippines
1 review
4 of 5 bubbles Reviewed 20 May 2014

Your crew are not friendly, compared to other hotels, also the comfort room we had don't have bidet what an old school, well the hotel's food is so delicious. The wifi internet is very fast. The "Kuya" in charge with the swimming pool and gym is very accomodating. Well even if there are negative feedbacks i'm still looking forward to stay in Richmonde Ortigas. Just be nice to every guest you have. Godbless.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChristianToco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Stayed here as a couple for 3 days. It's an old but is a nicely maintained 3-star hotel which is strategically located in Ortigas Center and is very close to major shopping malls. Outside the entrance is a major road so it is easy to take a cab. The lobby is clean and the hotel staff at the reception are friendly and helpful. The parking area at the basement is cramped with a limited parking slots and we had a difficult time in parking our car. The room where we stayed is clean and spacious for 2 guests. The bed and the towels smelled clean. Lights in the room were also enough to read a book, not too dim and not too bright either. They provided bottled water but did not provide coffeemaker and coffee which is a disappointment so we just bought at the Starbucks nearby and brought it in at nighttime. Sleeping at night is generally peaceful and the noise outside are blocked although I can not tell if it is the same with the other rooms facing the street. Breakfast buffet is great with several choices. Restaurant offered affordable delicious food and they have several choices for a vegetarian like me. They have a bar on the same floor of the restaurant and you can hear the music while waiting for the elevator. Generally, this is a nice restaurant but I hope that they have ample parking space.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zenizen111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

Rooms are average to small but is plush, comfortable and clean. The hotel was able to maintain its facade well and is still a great businessman's hotel. Location is great bec you can walk to everywhere. Abundance of transportation and has an area for parking. You can have your ticket validated for free parking f you are a guests, the only thing I don't really like are the front desk staff who are snobby and have this what-do you -want I font have time attitude. One girl particularly is very irritating. Wake up guys, if you don't like serving folks then get a different line of work. The rest of the people are nice and pleasant.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Richmonde Hotel Ortigas

Property: Richmonde Hotel Ortigas
Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Pasig
Price Range (Based on Average Rates): £
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Official Description (provided by the hotel):
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Metro Manila/Pasig, Philippines

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