When we arrived at this hotel at around 11:30am, we asked if our rooms were ready and if we could check in. We were politely informed to sit down at the lobby which we did and waited for what we assumed was the check in process. so we waited... and waited. When we finally went to check what the hold up was...we were told that since they were fully booked the night before, we werent allowed to check in until 3 in the afternoon. We asked the concierge why we werent informed and he replied with "i informed one of your party" but could not identify which one. Slight inconvenience for the check in surely but since it was Kadayawan, we decided to just spend the time elsewhere until we could check in.
At 3Pm, to give them credit, some of our party was able to check in to only ONE of the rooms because they required us to pay upon check in. Since half of our party was still out, we wouldve appreciated this information earlier. being dead tired as we were, we just took the room that was available so we could rest.
The room... was horrible. There was hair on our pillows and the bathroom... good god...it was like someone was SHEDDING in there. We called the concierge to request for them to clean up but was told that "cleaning isnt until the next morning". We had no choice but to leave but thankfully they cleaned the room up a bit when we got back. Bathroom still had hair everywhere.
I should also mention that when we ordered a frappucino from their coffee shop we found black bits and pieces in the drink. "blender rubber" we were told. looked like mold to me.
all in all, i wouldnt recommend this hotel to ANYONE... not even someone I hate.
- Official Description (provided by the hotel):
- Located in the center of Davao, the Ritz Garden Hotel at Garden oases it literally that, a fantastic large garden setting. perfect for meetings, functions, business travelers and tourists alike ... more less
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- Also Known As:
- The Ritz Hotel At Garden Oases Davao/Davao City