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“A Garden with a Hotel”

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The Ritz Hotel At Garden Oases
Ranked #15 of 52 Hotels in Davao City
Davao City, Davao City, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Garden with a Hotel”
Reviewed 17 May 2014

Nice place, surrounded with garden and friendly personnels. Good chinese cuisine to try. accessible to malls and spas. Sales executives very accommodating and friendly. It has wide pool area. Good for seminars and trainings.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Joyaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
1 review
Reviewed 3 May 2014 via mobile

When my wife and I arrived we were met by a very nice reception but were used to waterfront politeness nobody saying good morning or evening this was just 1 of 2 problems I had with the ritz, the 2nd was the swimming pool as during the week it is open to the public meaning maybe 40 children swimming and their families occupying the tables . But a great plus is the cleanliness of the room and the hotel restaurant this was 5 star I will be returning and would recommend to all thankyou again ritz hotel

Stayed May 2014, travelled with family
Helpful?
Thank Malcolm K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2014

We are a group of friends that was touring around davao city. I just want to write this review about the hotel to share the experience that they gave us. Location was perfect for us, because the nearest mall is just around the block. It was not a problem for us to walk because davao has a clean air. I have no words when it comes to the hotel, when we entered the lobby, guys in maroon uniforms opened the door for us, smiles and warm hellos, welcomed us. Front officers was pretty in and out, checking in was so smooth. Rooms was breathtaking the interior was modern. The bed is like magnet, it is so hard to get up in the morning, they also have a pool area, it wasn't a lapping pool but it was big enough to do laps. The restaurant serves Chinese and filipino food. The food was really really good, especially the seaweed roll, a must recommended appetizer. Did i mention that this was not a typical hotel you have to walk going to the restaurant and swimming pool. Which is inconvenient for others but for us it was like staying in a resort. All in all i still don't have the word to describe what i felt during my stay, but this one's for sure. I will definitely come back.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bratpack27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon, Philippines
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 February 2014

Their strength? The food. Superb! The quality and serving quantity are excellent, especially because they don't cost much. The coffee though is a different story altogether. It was consistently pale and almost tasteless.

The rooms are clean (and new) but the interior layout is weird: the sink is by the entrance, no covered cabinets for clothes (which is also by the entrance), uneven flooring (very risky especially if you wake up in the middle of the night and you need to go to the bathroom, you will very likely trip. I did several times) VERY, VERY poor internet and mobile signal!

WORST: One of the rooms' AC malfunctioned and water overflowed in the room soaking our participants' documents. This was reported to the management but they did not apologize much less offered a new room.

We stayed there for four days and four nights for a live-in workshop. The distance between the function room and the guest room is about 100 meters. They're not even in the same building. You have to cross the lawn and get yourself exposed in the heat of the sun (or rain).

The service crew - at least in the function room - were not friendly. I'm not sure if it was the hotel's policy but no one stayed during the session. You would only see them during meal time.

The location is not even that accessible but for us who went there for a workshop, it was ideal because it kind of discouraged our participants to go out often.

Room Tip: Rooms on the ground floor have better AC
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank endie5n6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waynesboro, VA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 January 2014

I booked this hotel many months before my trip mainly by using the remarks left there. Though the staff is friendly and the rooms and grounds are kept clean, there are a few things that are lacking for someone who doesn't travel much. The Ritz is in need of some minor but important maintenance. The first room we had we would have liked to stay but the sliding patio door would not stay locked and their "maintenance engineer" had no clue as to what needed to be done. The next day the A/C went out so we moved. Our new room is smaller with a remote that has been broken in half and taped back together, the pop up in the sink doesn't work, the bathroom door squeaks and will wake a heavy sleeper.

The restaurant is good as is the staff. The pool and pool bar are nice and are kept up but do not bring friends and family to the pool or you will be charged 150 Php per person and you will find out only after you there with them. It is not posted anywhere!

Don't expect to sleep in Sunday morning. Loud music in front of the hotel for some kind of exerciser thing starting at 6:30.

I am not sure if I will stay here again on my return trip.

Room Tip: Do not stay on the ground floor.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank VaClassicrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitzHotel2014, Front Office Manager at The Ritz Hotel At Garden Oases, responded to this review, 16 January 2014
Thank you very much for this honest feedback Mr.Thompson.In behalf of Ritz Hotel,I would like to apologize for the inconvenience that we've cause during your stay with us.Rest assured that this concern will be addressed with outmost urgency.As of this time,we are now on our 1st phase of repair and maintenance with all our facilities and amenities as we considered guest convenience as our top priority.As for the pool usage,we regret that we lacked ads informing about the fees but pool passes is free for our guest only for 2 persons.Our Zumba we transferred already at the poolside area every Sunday Morning.We are still looking forward to see you around next time and prove to you that had become an instrument for us to prioritize the guest welfare.Again Thank you for your feedback.
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Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 December 2013 via mobile

The pool is amazing. Customer service is great and the food is great. The rooms are standard and clean but the pool area makes it. It really is an oasis on the city. There seem ti be a lot of families with children so it is good if you have a young family like I do. Kids had fun. We have gone back as "walk ins" just to use the pool atea and for p150 per person, it is more than worth it. Going back often!!!

Stayed December 2013, travelled with family
Helpful?
2 Thank Ma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitzHotel2014, Marketing Communications Officer at The Ritz Hotel At Garden Oases, responded to this review, 17 January 2014
That is so sweet of you Ma'am Ma S., and it is very overwhelming to hear this positive feedback from you. We are very grateful to have given you the best experience with us as this is our main objective in each customer that comes inside the hotel whether "walk-in or had a reservation. We would gladly accomodate you and your family in your next visits. We also hope to see your friends and relatives around. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glastonbury, Connecticut
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 December 2013

From USA, Had 3 rooms for 6 nights. Excellent customer service accommodating our needs. They do not nickel and dime on you for upgrades and/or existing reservations compared to what we experienced in Manila. We had a party of six who were vegetarians. Very friendly and accommodating restaurant staff! Rooms were clean and spacious. They do not add on their cur on Taxi service. Request taxi and always there in few minutes. Always went out of their way to accommodate our needs - food, taxi, etc. Highly recommend and would definitely choose this hotel for next trip.

Room Tip: Away from the traffic. Any room would be great.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jai P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitzHotel2014, Marketing Communications Officer at The Ritz Hotel At Garden Oases, responded to this review, 17 January 2014
Excellent customer service is what we guarantee in every guest that we have whether you are a foreigner or a local tourists. It is our job to cater all your needs excellently the moment you entered our hotel premises and we don't expect something in return. Your good feedback is more than any nickel or dime. Our staff were trained to make sure that each guest will be accomodated well in all their needs. We are glad that you and your companions were happy in your stay and were all satisfied with our food served on the Oases Restaurant. Looking forward to see you again the sonnest and wish to have your friends and other relatives too.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz Hotel At Garden Oases

Property: The Ritz Hotel At Garden Oases
Address: Porras Street, Bo. Obrero, Davao City, Mindanao 8000, Philippines
Region: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Davao City
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Ritz Hotel At Garden Oases 3*
Number of rooms: 88
Official Description (provided by the hotel):
Located in the center of Davao, the Ritz Garden Hotel at Garden oases it literally that, a fantastic large garden setting. perfect for meetings, functions, business travelers and tourists alike ... more   less 
Reservation Options:
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Also Known As:
The Ritz Hotel At Garden Oases Davao/Davao City

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