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“The 17 day stay”
Review of Alu Hotel

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Alu Hotel
Ranked #14 of 52 Hotels in Davao City
Toronto, Canada
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The 17 day stay”
Reviewed 22 June 2014

overall it was good compared to other places and their prices. A promo rate of 3 days and one free the price 3750 peso's. The last day 1250 pesos not worth it.i stayed in 404,two singles beds on a king mattress.mini fridge smelt did not use anyhow.Got an extra fan for the heat the air con worked great.Hot water and pressure very good and great staff.Ask and you will get what is needed.The front desk has problem with English i asked about a safe and they said no,its advertised as yes.overall i would recommend this place to anyone and would return ty ALU for the great stay most accomadating

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Galway, Ireland
Level 5 Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 June 2014 via mobile

The main positives of this hotel include it's location, friendly staff, and nice enough rooms!! What lets it down are the ants in the room, the terrible wifi that never worked and the very small tasteless breakfast. Ok for short stay I suppose, spend a little more and stay some where nicer.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank ADRIANPGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 May 2014

Let me first disclose that we got the Standard Double room for 50% off (Php 750 instead of the published rate of Php 1,500) because we booked it when they had the Kadayawan Promo (still ongoing until August/Sept, I think).

PROs:
Location: ALU Hotel is near everywhere (Aldevinco, Lyndon's, Madrazo Fruit Stands, etc.) and very accessible to cabs and jeepneys (one way goes south; the jeepneys across go north - GMall, Abreeza, SM Lanang, Paradise Beach, etc.; walk towards Aldevinco and you can find jeepneys there that virtually go everywhere).

Amenities: The room is great! The bed is divine and the sheets (comforter) made it hard for us to get up the next morning. The heater works any time of the day, and we didn't have any problems with the toilet not functioning as it should. There was a big wardrobe on the corner of the room and a few hangers (you can request additional hangers at the reception if you need more). TV has standard cable channels, a dresser wide enough for our toiletries, and a split-type aircon which didn't break down.

Food: So so. Not exactly a sumptuous fare, but gets the job done of breaking your fast and as fuel for early morning activities.

Service: The staff responded to our requests fairly quickly. They are courteous and accommodating but never intrusive. (We haven't tried asking them for recommendations, though, because we have our itinerary down pat.)

Others: During our visit there, Davao was experiencing daily brownouts lasting at least 1 hour a day. In ALU Hotel we did not "experience" that since their generator is working fine and our cool room gave us respite from the summer heat and may have helped us not die of sunstroke. Also they have a water cooler on every floor near the elevator and we could get water - hot or cold - any time of the day. The Wi-fi connection is average - we couldn't connect to it over the weekend but when there were fewer guests on our side (or was it only just us?) we were finally able to use it.

CONs:
Bathroom: It is really small and half of the bath area is occupied by a building column and I can't turn left or right without hitting the wall, the post, the shower head or the shower curtain. Which is a design flaw really since there is so much empty/unused space inside the room.

Sound/Noise:
* Day 3: We can hear the guest next room snoring (I woke up at 6am to pee and the guest's very loud snoring kept me from falling asleep again).
* Day 4: They had an event going on that day on the 6th floor and they had a videoke machine on. We were directly below them (5th floor) so imagine how deafening their singing was that we were unable to catch some zzz's prior to our activity that night. The hotel staff could've just warned us so we can adjust our schedule - or the hotel should've had better soundproofing for their function rooms.
* Day 5: We can hear the guests next door talking late at night, loud enough that we can butt in on their conversation.
* All throughout our stay: We can hear guests on the hallway/near the elevator, and we can hear squeaking and grating sounds made by furniture being moved above us all hours of the day.

All in all, our stay with ALU Hotel was great, but this was primarily because we only paid Php750 per day with 2 sets of breakfast every morning (and we stayed there for ~10hrs a day for 5 days to escape the infernal heat outside). If it weren't for that, and we had to pay the published rate of Php1,500, we might have looked for another hotel with similar amenities and location, and/or we might have found ALU Hotel lacking in some aspects or a tad overpriced for two backpackers on vacation.

So, 4 stars (Very Good) for the priced we paid, and only 3 stars (Average) for the full price.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tj L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paranaque, Philippines
Level 5 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 March 2014 via mobile

Booked for a twin deluxe room for a 3 days 2 nights stay. Well at first, i was kind of hesitant because of the inexpensive rate. I was actually quite surprised when i entered the room. I didnt know it would be that comfortable. The beds are the premium types. The room has a split type air condition that really serves its purpose and the best thing about it is that it's quiet. The room has a flat-screen tv with good reception of the channels (although they only have a few channels to choose from). Shower is good. The pressure of the water is strong and it turns hot easily. The room has an adequate size wardrobe and a portable luggage space where you can keep your belongings. It has a desk with a chair, mirror, telephone and the basic toiletries - towels, shampoo, soap, tissue paper. Most importantly, they serve complimentary breakfasts.
One drawback though was that when we left our food one night, it was already full of ants. Well, that's just a minor issue.
Overall, we were able to sleep comfortably. Traveling within the area is not a problem as it's nearby to a lot of spots specifically malls and the famous pasalubong center. i was allowed to check in earlier than the standard time. they have an elevator so bringing in heavy luggage is really not a problem. Front desk staff could be more friendlier, in my opinion.

Stayed March 2014, travelled as a couple
Helpful?
4 Thank backpackingcouples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aluhoteldavao, General Manager at Alu Hotel, responded to this review, 19 March 2014
Dear Backpackingcouples

We appreciate you taking the time to review us on Tripadvisor and for sharing how you enjoyed your stay during your recent trip to Davao City, Philippines. From our comfortable room and beds, to our complimentary breakfast each morning, we strive to provide everything our guests need to have an exceptional stay.

On the other side, our apologies of the ants that make your stay disgusting, we have already put some notice inside the guestrooms that food should be consumed at the guest lounge area at the 6th floor, again, thank you for bringing this to our attention.

We look forward to the opportunity to serve you again when travels return you to Davao City, Philippines

Sincerely

Randy Ibot
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 January 2014

The hotel is centrally located in Downtown Davao. Just right if you are looking for a place to stay to: comfortable bed, hot water, clean towels and linens, and silent aircon. The staff are very accommodating and attentive to your requests. They allowed late check out. :)

I booked 2 Family Rooms for 2 Nights via TravelBook.ph and it was hassle free.

Room Tip: Make sure to order your breakfast a day in advance since the food is outsourced from the cafe. Fami...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mau G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aluhoteldavao, General Manager at Alu Hotel, responded to this review, 22 January 2014
Dear Ms. Mau G.

Thank you for the wonderful compliments and for choosing to spend your holidays with us. We’re very excited to hear that you found the staff to be “exemplary and they are enjoying hearing your kind words. It was truly our pleasure to host you and your family, we hope to see you and family again soon- thank you again.

Note: Breakfast is now prepared at the Hotel’s Kitchen and serve at the 6th floor hotel lounge.


Thank you again!

Randy Ibot
General Manager
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Quezon City, Philippines
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 November 2013

Since we were mostly outside exploring Davao this hotel was a good deal for us since we just needed a place to sleep. Inexpensive and located near good, cheap restaurants. (Lyndon's, Zab's and Glamour Crabs Buffet) It also near Aldevinco Shopping center. Restaurants and shopping center mentioned are within 5-8 minutes walking distance.

Rooms are spacious, have WiFi and cable TV. Their A/C was quiet and cool. Pillows and sheets don't smell and seem really clean. The only downside to our room was that noise from cars passing and people walking or talking along the hallway can be heard. Soundproofing was severely lacking. Also, breakfast took forever to be served in our room. This caused us to be behind a few minutes with our daily schedule. Our friends' breakfast came on time because they ordered the night before and followed up often.

Staff are very courteous and respond quickly to requests.

Room Tip: Rooms at the 5th floor get their breakfast on time.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JordShi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aluhoteldavao, General Manager at Alu Hotel, responded to this review, 16 January 2014
Greetings from peaceful City of Davao

Thank you for taking the time to share those wonderful comments on your recent stay with us. I am surely glad to hear your stay with us was memorable and that each and every one of our team members meet your expectations. Thanks again for your praise to our hotel staff courtesy.

Undeniably, it is our greatest desire to keep the sheets smells good and clean for our hotel guests, hence the wonderful feedback you have shared with us will be of great interest for our esteemed guests.

We are very sorry noise that was cause by cars passing through the highways and other source of noise that you overheard from your room, rest assured that we do our best to address the problems and also we apologies for delay in serving your breakfast, I have already correct the problems and hopefully on your next stay to ALU Hotel Davao, everything will be okay.

I certainly hope that ALU Hotel Davao have provided you to some good memories that you can hold dearly to and I thank you for your support of ALU Hotel Davao.

Warm regards

Randy Ibot
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dasmarinas City, Philippines
Level 6 Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 29 August 2013

I booked their P950.00 room thru Booking.com. It comes with free breakfast and it was delivered to my room. Room is big and clean but it somewhat looks old because of the paint color (wooden theme). I requested Booking.com for a double bed instead of twin beds but the hotel still assigned me in a room with twin beds. 1 bed is even bigger for me. I think the room can accommodate 4 persons. Bed is really nice. Pillows are soft. They provided me an extra 2 pillows, free of charge. Bathroom is clean but the space between the wall and the shower curtain is just about 4 feet. You have to fit yourself in between when taking a shower or better not use the curtain and let the entire bathroom to get wet for you to have a bigger space.

Check-out is 12 noon. I checked out and left my luggage with them. When I came back at 2pm, since my time going to airport was still at 5pm, they allowed me to still use my room. I stayed there up to 5pm, still free of charge.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Prex5098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aluhoteldavao, General Manager at Alu Hotel, responded to this review, 16 January 2014
Dear Prex5098

Madayaw!

Thank you for the wonderful comments!!

I cannot start to thank you enough for the glowing review you have just written.

I am very glad to hear you have enjoyed your stay at ALU Hotel Davao and surely hope we will have the chance to welcoming you back here sometime soon.

All your comments and words of encouragement will inspire us to continue our effort for service excellence.

My team and I look forward to welcoming you back to ALU Hotel Davao in the near future.

Sincerely

Randy Ibot
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alu Hotel

Property: Alu Hotel
Address: M.Roxas | corner Padre Faura St, Davao City, Mindanao 8000, Philippines
Region: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Davao City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Alu Hotel 2.5*
Number of rooms: 24
Official Description (provided by the hotel):
ALU Hotel is your urban comfort within your reach, centrally located at the heart of downtown Davao, with its residential chic appeal, the hotel provides a cozy yet comfortable backdrop for both business and leisure in the metropolis. Facilities include Standard, Deluxe, Suite and Family rooms, Le Café an all day-dining restaurant, business center, Meeting venues for discerning business and leisure travelers. Alu Hotel Davao offers premium service to give guests a unique experience. Its intimate setting is ideal for Alu Hotel Davao's brand of truly business hotel offers a personalized service. All details are double-checked to assure guests that they get more than what they expect from a regular hotel. ... more   less 
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Also Known As:
Alu Hotel Davao/Davao City

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