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Reviews (1,202)
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Reviewed 1 August 2012

I got 3 rooms for this stay, we are locals and decided just to spend the weekend at this hotel. We were loyal patrons of this hotel for the past 4 decades, my parents brought us here when we were kids, attended parties and weddings here, conferences and meetings as well. We had our wedding reception here as well. Although old, it was a hotel one would tend to return to, with its sprawling grounds, beachside location and friendly/efficient staff. However, during this stay I really got disappointed. The room was in need of cleaning, smell was stuffy, bathrooms were not all ready when we went in, and a surprising change which was not welcome were padlocked in room refs, I asked the front desk why is this so? The balcony was in a state of neglect, we used to have coffee and conversations here but during this stay it was dirty and dusty, in all 3 rooms!

their reply was that we need to make a deposit first, and I answered back, isn't it the standard procedure of hotels to ask for a deposit in cash or swipe a card for this, and the front desk answered sorry sir, we will send housekeeping to open the ref. Isn't this crazy, a padlocked ref in a hotel room!

One disappointing point during this stay that made us decide not to return again to this hotel was the arrogance of a pool personnel towards our kids. This was one disappointing stay.

Room Tip: if you really would like to stay here, we find rooms on the right wing to be in a better state, but are without balconies and would be nearer to the open pavilion/tent area -- it may get noisy if during your stay there is an outdoor party.
  • Stayed: June 2012, travelled with family
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2  Thank Rexoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2012

If there's an award for worst service, this property should win one. The bell captain gave us the wrong information regarding ferry transfers to the island right across the hotel & as a result, we had to wait for almost half an hour. We then walked back to the lobby to follow up but only to find out from the same person that they cannot provide the ferry service after all! No one even bothered to relay the information to us while we were there waiting for nothing under the sun. We were merely given excuses, totally no accountability on the bell captain's part. To top it off, their front office receptionist did not want to assist us at all. I had to insist on getting their manager's name so we could write a formal complaint. It used to be such a pleasant property, now all that's left is an old hotel with lazy & unreliable people to run it.

Stayed: July 2012, travelled with family
3  Thank moonbabies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2012

Was disappointed with the flies on Buffet, not sure where they were all coming from. Room overlooking pool was lovely and staff were very friendly.

  • Stayed: July 2012, travelled with family
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1  Thank Mydestination2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

looks like a beach resort but is not; you are being warned away from the un clean waters on the beach. staying here because it is close to the airport and on the road north out of Davao so convenient for travel to Surigao del Sur and Davao del Norte.

staff is not what you would expect from what bills itself as a four star hotel. they are either unfriendly, or if they are friendly, mostly not competent. (a bartender who never heard of a scotch and soda, for example)

this was my fifth time there, and the rooms have not improved, with sliding doors off their tracks, and bad wifi. breakfast buffet is good though, as is the pool.

  • Stayed: June 2012, travelled solo
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1  Thank Fredontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2012

Stayed for 3D2N here last April 2012 and I loved the experience! Very nature like ambiance. Clean room, although the room is small. One of the drawbacks is the location, its far from downtown Davao City and you have to wait longer for a taxi.

  • Stayed: April 2012, travelled as a couple
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1  Thank jantox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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