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“A delightful surprise in Davao” 4 of 5 bubbles
Review of Waterfront Insular Hotel Davao

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Waterfront Insular Hotel Davao
Ranked #6 of 52 Hotels in Davao City
Dublin
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“A delightful surprise in Davao”
4 of 5 bubbles Reviewed 24 June 2013

Davao is not a particularly nice city, but this oasis on its outskirts is surprisingly good. An old hotel with a lot of charm and character, decent size room with crispy cotton sheets and decent sized towels. Didn't get a chance to try out the pool but there are beautiful grounds in the hotel with well maintained gardens. Having breakfast the next morning looking at the boats coming past has a calming effect.
My only criticism is that the furniture has had a few licks of paint too many. It's time to invest in some new furniture. There is a small marina by the water that brings you over to Samal Island in 10 minutes. Overall I was impressed.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tryanythingatall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,002 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Baguio City, Baguio, Philippines
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 20 June 2013

Straight from our flight from Manila, we immediately checked-in, the lighting of the room are only three very bright table lamps, on our second day, we wen't swimming the pool was nice but really deep, it's about 10 feet deep, plus they have really good food, there were no additional charges, the service was good but the view of my room was not good, and they also have sky cable gold with all channels

Room Tip: There is only one presidential suite, if you are rich, and you want to get a good view and room get...
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  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 18 June 2013

Coming straight from our Manila flight, my family and I were able to check in here before 11am which only took 5 minutes. The room was far from the lobby but has a nice view of the pool and the Davao Gulf. We were given a king bed though it felt more like a queen-sized one. Everything else in the room such as the airconditioning, linens, towels and toiletries were all good. Cafe Uno where they serve breakfast has a nice ambiance and the buffet has a good variety.

After a week, we returned here but the service wasn't the same way anymore. We checked in at 4pm and although there was no one else in the frontdesk checking in but me, it took us 15 minutes. The room wasn't so far anymore but the air conditioning was very poor. I had to call the frontdesk to have it checked and after an hour, they sent a technician to fix it. Didn't work so after a few hours we were transferred to another room. It wasn't that bad but still not good enough. We were given a late check out for compensation but when it was time to check out, they had to validate it since no one relayed it to the frontdesk. Took another 15 minutes for check out.

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank islandhopperrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cebu City, Cebu City, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 27 May 2013

First of all, i waited too long for check in, because the hotel was full and the rooms weren't ready. The hotel is old and really need refurbishing, the bathtub has evident dings, the carpets are grey, he parquet is not shiny anymore and looks overused.

Worst of all is the aircon, for 2 nights the air condicioning in the room didn't work, they promised to fix it but only the second night a technician came, he cleaned the filters but still was not working. They ask me to upgrade but i would have paid the price difference! I said no. The third night was really very hot, after many complaints they send another technician, who found the aircon was really dead (after 3 days) so finally, my last night they changed my room with another same price range. Internet is not always working. The swimming pool also looks a bit old...

The breakfast was good that's why i give 2 stars instead of 1 only.

For the price is really NOT RECOMMENDED.

Room Tip: Ask to try the air con in the room before checking in!
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  • Stayed May 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Massimo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antipolo City, Philippines
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 9 May 2013

I stayed at the hotel as it was also the venue for a seminar/workshop I was attending. It's location is quite convenient with respect to the airport but I think it's far from downtown Davao City so not convenient if you have business at City Hall or other offices in the city. My room was good and had a view of the garden. It was better than most hotels in Davao that I stayed in in the past and I know from experience that many hotels in downtown Davao aren't as good and mainly hyped. The food at the seminar was good so I guess that reflects well on what they serve at the hotel's restaurants. The staff were kind and helpful so I guess others' experiences were quite different from mine.

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank d0ctrine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level Contributor
222 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
3 of 5 bubbles Reviewed 15 April 2013

I have fond memories in this lovely hotel. Lovely because of its gardens, swimming pool, restaurants,and ballroom. Visited Davao to attend the wedding of a relative and stayed in this hotel with my cousin. We booked a standard room with twin bed; we were billeted in the old building. The rest of the buildings are old actually because this hotel used to be known as Davao Insular Hotel way back in the 70's. Our room needs to be refurbished - beds hard and uncomfortable. The toilet and shower needs thorough cleaning.
Breakfast in Cafe Uno - good; entertainment and drinks at Vinta Bar - good.
Value for money - good.
If you are not picky, then stay in this hotel.

  • Stayed December 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank saint28daisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzieDulla, Administrative Assistant - Executive Office at Waterfront Insular Hotel Davao, responded to this review, 17 September 2013
Thank you for taking time to share with us your pleasant experience in Waterfront Insular Hotel. It is certainly a better place to stay with.

Rest assured that we have taken due note of some areas that may require our attention to improve the services of the hotel.

Again, thank you for staying with us and were looking forward to be of service and showcase to you the kind of service excellence, we provide which you must deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 1 April 2013

Stayed here during the MiceCon 2013 and not so happy with it. Food quality is missing and I could say that the head chef is quite arLocation is the only thing that is good for this hotel.rogant. Location is the only thing that is good for this hotel.

  • Stayed March 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Riccardo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzieDulla, Administrative Assistant - Executive Office at Waterfront Insular Hotel Davao, responded to this review, 8 April 2013
Thank you for your comment and feedback. Rest assured that we have taken due note of areas that may require our attention to improve the services of the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterfront Insular Hotel Davao

Property: Waterfront Insular Hotel Davao
Address: J.P.Laurel Ave, Davao City, Mindanao 8000, Philippines
Region: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Davao City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Waterfront Insular Hotel Davao 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Waterfront Insular Resort Davao
Davao Waterfront Insular Hotel
Waterfront Insular Hotel Davao Davao City

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