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“Great stay”

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Cebu Parklane International Hotel
Ranked #16 of 87 Hotels in Cebu City
Las Vegas, Nevada
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great stay”
Reviewed 17 January 2014

The American businessmen stayed for 7 nights in 3 rooms. The hotel was great. The staff is well trained and friendly. The Parklane has a good gym and swimming pool. The food was good and I highly recommend this hotel.

Room Tip: The management of this hotel is 10 times better than the Mandarin Plaza and twice better than the Q...
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  • Stayed January 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillG5841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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661 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
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English first
Woy Woy
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 January 2014

My Wife, our 16 year old daughter and myself stayed at this Hotel. The greeting when we arrived at the Hotel by the Porters was very refreshing. We stayed there for 2 nights.

On the first Morning we were there.... after we all had our showers and were fresh and dressed,... we went downstairs to the Reception to have our breakfast only to find that we were meant to have breakfast as part of their ' ROOM SERVICE". This was NOT explained to us on checking in,... nor were we given a breakfast menu at the time when we checked in by the reception. This was not good...
So we filled out our breakfast menus and were waiting in the foyer.... only to discover that when our breakfast was prepared... they had delivered it up to our room.... so ,.. back in the elevator we went to have our breakfast.( Needless to say.. the BREAKFAST MENU was re-printed so many times that the print on it was virtually impossible to read... very faint print. )

They also gave me back money when we were checking out and they told me that they had made a mistake when I originally booked on line and " OVER-CHARGED ME" ???????

Room Tip: Make sure your breakfast for the next day is arranged before you put your head on your pillow.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BassdrumR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 January 2014 via mobile

I can cope when the door key, the warm water or the aircon isn't working properly, like that was the case in Parklane, as long as it is fixed when you complain. What I find completely inacceptable is when clear flaws are not adjusted and staff doesn't even apologize, as it unfortunately also happened in Parklane. The leftovers of the roombreakfast were not dished out for a whole day, the next day breakfast wasn't served at all. On complaint, the very stubborn and self righteous receptionist staff tried to justify first with the fact there was just one cook, then with the pretext that the serving staff maybe thought breakfast had already been served since there was still the one of the day before... Instead of just plainly and simply apologizing and making sure that the breakfast is finally served. All in all, the worst hotel I've been in so far in the Philippines. Only positive mention: the bellman helping to bring the luggage to the car politely apologized after following the hilarious discussion at the reception. He should be made director of the place I guess.

Stayed January 2014
Helpful?
2 Thank Carignano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Manila, Manila, Philippines
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 December 2013

Our company sponsored a Business Planning Session in Cebu and chose Cebu Parklane International Hotel. We were all excited to be there. The traffic was heavy from the airport going to the hotel. When we arrived at the hotel, the welcome at the hotel was not as warm as expected. Our morning snacks came late but the food was good. We did not eat lunch at the hotel but still came back to continue the Planning Session. The hot water for the coffee was not maintained "hot" but they were prompt to replace when we called their attention. Our session was at the 2nd floor but there was no comfort room at the 2nd floor, you need to go to 3rd floor. It took a while to complete the check-in process (I wish check-in counter will be more organized and systematic). When we finally entered our room there was no tv station. We thought we just do not know how to set it up but upon calling the lobby, they told us that there is no signal. The room is organized, the beds are comfortable, the housekeeping of the CR is an area of improvement for them. The breakfast buffet was great. They got a good selection of fruits, salads, fresh bread, cheese plus the local foods like dried fish, longaniza, etc.
Checking out took a while also (similar system as in the check-in).

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RoseP_201204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 December 2013

This is a decent hotel The location is good, close to a major shopping and dinning area. The only issue I have had was that the internet was not working so great in some rooms. I stayed here twice, was better on the 7th floor, but not as good on the 12th floor.

Room Tip: Unless you want to spend 1800 pesos on the breakfast alone, Try to select the "in-bed breakfast...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thekhansahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 December 2013 via mobile

Companies all over the world are looking to save on travel costs and accommodations, so if you're looking for a reasonably priced business hotel in Cebu, the Cebu Parklane Hotel is your best option. The service at this hotel matches the Marriott or even Marco Polo Cebu. Checking in is a breeze (I've visited Cebu for work numerous times and I've never waited more than 5 minutes to complete my check-in). The rooms are very clean, the bed is comfortable, airconditioning is easy to manage at your comfort level, and the room fridge has a good stock of local snacks in case you're hungry in the middle of the night.

The Cebu Parklane is smaller than the Marriott or Marco Polo, but it is centrally located. If you are looking to shop, the Ayala mall is less than 3 kilometers away (less than PHP 50 cab fare or a little over $1). If you are in Cebu for a business meeting, particularly at the Cebu IT Park, the hotel is about 5 kilometers away (about PHP 60 cab fare). The room generally comes with free breakfast served from 6:00 am to 10:00 am daily. Do NOT miss the breakfast buffet. You get a good choice of salads, a variety of local fruits, fresh bread, a good choice of cheeses (I'm a fan of Brie and blue cheese), and the local favorites served with garlic or plain rice (danggit, corned beef, longaniza, etc.). The brewed coffee at Parklane is perfect.

There are newer and bigger business hotels in Cebu, but Parklane is my choice in Cebu.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Philippina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 December 2013

stayed at this hotel 1st week of November 2013.
my own opinion - I will not go back and will not recommend.
Hotel is old and dirty, beds very uncomfortable, the bathrooms seriously need major update, old TV and no Fridge. I paid P2,200/room about $56 CDN/night plus 22 percent taxes.
the room have a phoneline but cannot make free phonecall- even within the city.
to make a phonecall- you have to go to the lobby behind the reception area where they have a public phone. But still you have to go through the operator to make a phonecall! - so my reaction was? it is a very ***** arrangement!
the Buffet at Manuel's was pricey for the cold food!

I had no option because it was "Yolanda" typhoon time and I was stuck at the hotel for 2 nights.

the only good thing about the hotel was - LOCATION. close to AYALA if you like Ayala.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wabby426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cebu Parklane International Hotel

Property: Cebu Parklane International Hotel
Address: Archbishop Reyes Avenue | Corner Escario Street, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cebu Parklane International Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
DAYON KAMO!As you step into the lobby's modern-contemporary ambiance, one can immediately get the feel of authentic Cebuano hospitality. Featuring 241 stylish and well-designed guest rooms and suites equipped with facilities and amenities to complement the needs of every traveler and ensure a pleasurable yet functional stay.From the friendly and courteous staff, stylish and upscale accommodations, to creative, delectable cuisine and warm, elegant atmosphere, the Cebu Parklane International Hotel allows business and leisure travelers to experience the city's vibrant and colorful rhythms amidst an exciting backdrop of businesses, shopping, dining and entertainment. ... more   less 
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Also Known As:
Parklane International Cebu City
Hotel Parklane International
Cebu Parklane International Hotel Cebu Island/Cebu City

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