This hotel has alot going for it: bright painted walls with alot of art in the rooms, a pocket garden with huge koi, a small play room for kids, lots of books to read and board games to play.Much thought has gone into the hotel. BUT more HRM training should go into its staff. Inflexible, uncaring, rigid, non service oriented, but rules are king. As an example, there are no fridges in the rooms. OK, no big deal. But for the last day of our stay we bought some vegetables and asked to store them in the fridge for the cafe. "We don't have any room in the fridge". sorry, but look, it's half empty. "Against policy". Oh, show me this policy in writing. "But what if all the guests wanted to do this?"
Also the internet is the slowest one I have been on since I worked in Laos in 1997. "Oh, we are studying the problem." Right.
Next time Cebu R. We will make reservations in advance there. This time we came at the last minute and it was fully booked. Wonder why Cebu R is fully booked and this hotel has half its rooms empty? And Cebu R is a five minute walk down the street.
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- Also Known As:
- Mayflower Pension Hotel Cebu City
- Mayflower Pension Cebu Island/Cebu City