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“price is just right and service is just great”
Review of Verbena Hotel

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Verbena Hotel
Ranked #23 of 76 Cebu City B&B and Inns
Cebu City, Philippines
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“price is just right and service is just great”
Reviewed 28 October 2011

My friend was here last October 18-20, 2011 with no place to stay since mine was crowded. So we decided to go to verbena Pension House for I know it's not quite expensive. When we got there there's no room for two and we have to check the nearest pension house. I think it's Jasmine and Travel Bee and too bad, Fully booked. So we got back to Verbena and the receptionist was so nice to give us a good deal. Deluxe room for two with FREE breakfast. (Free breakfast should only good for one pax but since the room is quite big, two double beds for two she gave us free bfast).

The room was big and so with the beds. TV was like 14" with cable. The room is not really good, I think they need to repaint it. The bathroom is not very nice because the water get stock when you shower and it gets so messy. Still fine though since the price is not bad. The SERVICE IS GREAT except for the lady in charge of the kitchen- not so warm and accommodating but their receptionist never fails my expectation. PLUS the WIFI service inside your room. I love it!

FYI. Verbena Pension House is their old building. Verbena Capitol Suites is the new one. Price difference is arround P200 to P300. Make sure to call for a reservation first.

Room Tip: choose a room not far from the stairs for easy access to kitchen, reception and main entrance
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  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6 Thank Maureen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VerbenaPensionHouse, Director of Sales at Verbena Hotel, responded to this review, 30 October 2013
Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Capitol Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Verbena Hotel

Property: Verbena Hotel
Address: 584-A Don Gil Garcia Street | Capitol Site, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Free Breakfast Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 76 B&Bs / Inns in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Verbena Hotel 2*
Number of rooms: 45
Official Description (provided by the hotel):
Verbena Pension House soon to be transformed into Verbena Hotel to continue bringing you the comforts of a home. Verbena's drive towards uncompromising excellence in customer service and accommodation springs from a history that had become pivotal to this customer-focused business. Verbena had its humble beginning on May 3, 1976 as a small makeshift eatery. "Cozy Nook" was located in the garage of Engr. Pedro Urgello's duplex residence along "Verbena Street," hence its name today. It served mainly taxi drivers trying to get hearty comfort food to get them through their daily grind. The dishes fish head tinola and caldereta were among the top sellers that drew attention to its customers. Eventually, the reputation of good and affordable food reached office workers of establishments within its vicinity who later made the place their regular eating place. Its popularity grew to gain the moniker "Back Han Palace" since it was located behind the former Great Han Palace restaurant. The proprietor, Justina T. Urgello, an insightful businesswoman and wife of Engr. Pedro Urgello, shelled out a meager amount about P 1,170 as capital for her small eatery which paid off when business boomed even more. Ten years later, in 1986, Mrs. Justina Urgello loaned P 150,000 from the bank for the construction of a 3-storey lodging house. This came about after her desire to open a safe, clean and affordable boarding/lodging house for medical students of the neighboring medical school. Mission: We commit to continuously offer excellent, convenient accommodation as well as quality and decent customer services to our valued guests. Vision To be recognized as best Pension House in Queen City of the South-Cebu. ... more   less 
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Also Known As:
Verbena Pension House Hotel Cebu City
Verbena Hotel Cebu Island/Cebu City

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