First the positives. This hotel is near many places like Fuente Circle, NBI, Capital Site, Robinson's Cybergate. It's centrally located if you are planning to go south and north of Cebu. There are plenty of places to go as formentioned, most will cost you about 60 pesos to 130 pesos for places in Cebu City. In addition there are many fast food restraunts that deliver to the hotel for a fair price.
Grant Tierra Suites has very nice staff, from the reception desk to the hotel security; the entire staff was very friendly and delivered great services.
That bad.....while the staff is great the rooms and the location of the hotel itself has to be improved. I dont think managment can do much about the surrounding neighborhood, but it's in very poor condition with a number of people always standing by just looking at visitors come and go. I'm not sure if these people are working around the street or homeless, but the area is very dumpy....not an area I would want to walk around at night. There is also lots of trash on the streets, I even saw rats the size of a chihuahua running the streets there.
The outside view of our hotel room was an eye sore. Hanging clothes and a dirty building about 10 feet away; it would be better to enclose the windows or paint them or make them where you can see out, because its scary... Also, every morning some vagrant would wake us singing loud right outside our window...
The room. Well, not so clean for my standards. We were there for a while, and although the room was "cleaned daily" the furniture collected significant amounts of dust. We also had to request a few times that our dirty dishes be changed...the two worst things about the room was the hard bed and dirty bathroom. First the bed was so hard I am still having pain in my back. Don't be fooled, these beds are not firm, they are nearly rock hard....the bathroom was disgusting, mostly the shower. Any time you are more worried about what is getting on you than what you are washing off of you there is a major problem... there was mold and mildew all over the shower. I feared going in there everday as i tried not to touch the walls of the shower.
These a small fixes, but huge problems for Gran Tierra Suites. When I visit there again, I would not stay at this location, unless they change there ways of cleaning... at the same time keep up the great customer service.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Agoda, Evoline ltd, Travel Book Philippines, Inc. and HotelQuickly so you can book your Gran Tierra Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Tierra Hotel Cebu City
- Gran Tierra Suites Cebu Island/Cebu City