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“what a pleasant surprise”
Review of Radisson Blu Cebu

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Radisson Blu Cebu
Ranked #1 of 90 Hotels in Cebu City
Certificate of Excellence
New York City, New York
Level 6 Contributor
167 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“what a pleasant surprise”
Reviewed 26 December 2012

i am an SPG platinum and a Jade tiered member of Shangri-la program usually don't stray but in this case, the Shang was sold out so i tried this

What a great surprise..... GREAT rooms- huge and very smartly appointed, excellent staff, excellent health club and a very nice pool area.

if you are on business, the upgrade to the executive floor is well worth the money- very, very nice lounge

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wdchuck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 27 December 2012
Thank you for sharing your excellent experience at the Radisson Blu Hotel Cebu. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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CEBU
Level 6 Contributor
142 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 24 December 2012

I had some friends come over to Cebu for 3 days and I recommended Radisson Hotel. At first they asked my why I recommended it and I said because it's Cebu's number 1 hotel so they did stay for 2 nights. All we talked about that morning in Feria while enjoying our buffet breakfast was how overwhelmed they are with the service they got and the quality of the hotel. They said Radisson in the U.S. is not as pretty as the one in Cebu. They even told their daughter about this when they called her. They love the pool while I enjoyed the gym and the steam bath was just perfect. My schedule was hectic then but I'm still relaxed and happy about their feedback. The hotel is still very organized and my friend was able to connect to the wired internet since he needs to work so the table inside really helped. Room 1101 which is a corner is such a huge room. i would recommend that they add a tub inside the room. All praised to Radisson & Feria Restaurant for impressing my friends.

Room Tip: Request for room 1101. Best room i've seen.
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOVEME2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 26 December 2012
Thank you very much for recommending Radisson Blu Hotel Cebu to your guests. It is reviews like yours that make our team inspired to always make sure we deliver the promise of 100% Guest Satisfaction each time. We look forward to welcoming you and more of your guests soon.
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Level 5 Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 December 2012

One of the most comfy business hotels in Cebu , huge clean rooms, great inexpensive but yummy buffet however my first day was crazy because they had their fire drill at 1pm just when guests were trying to catch a few sleep after an early flight or resting before they get into a long afternoon business meetings... staff apologized though when we complained but it was really crazy sounding the fire alarm like its for real and for those who didn't know its a drill would have panicked !
Management should think twice and plan well when the best time to do this kind of drill !

Room Tip: rooms fronting the sea is best
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LinaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 26 December 2012
Thank you for sharing your experience at the Radisson Blu Hotel Cebu. We sincerely apologize for any inconvenience that the fire drill may have caused you. Guest safety and security is the topmost priority of management and guests are advised about the scheduled fire drills with guest letters in the rooms. Whilst we try to schedule these drills during periods when the hotel is not very busy, we must also periodically check the capability of the staff to handle unlikely scenarios when the hotel is busy. We appreciate your understand and are thoroughly grateful for the good thing that you have shared about your stay. We look forward to welcoming you back soon.
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London, United Kingdom
Level 5 Contributor
67 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 18 December 2012

We had a short stay here in Cebu and admittedly on entrance, it's quite nice compared to the other ones we've stayed there. The rooms were decent size, customer service was great too and with the location, you can't beat it being in the centre of Cebu- ie short cab rides to go most places. The breakfast here is great as the choices are vast and it really caters to everyone's taste. Ordered room service as well which was lovely and I've heard (from fiance) that their spa service is also good. It's also beside SM Mall which is handy for some retail therapy, cinema, bowling etc.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Babydoll_Nexa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 26 December 2012
Thank you very much for your wonderful review, we hope to welcome you back to Radisson Blu Hotel Cebu soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 December 2012

Being our first trip to the Philippines this was a great hotel. The staff were friendly and very accommodating. This was by far the best hotel we stayed at while on a 3 week business trip. The breakfast buffet was amazing with a massive selection. Cannot recommend this hotel enough.

Room Tip: A corner room is massive, so if you can get one you'll be very pleased!
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 16 December 2012
Thank you very much for your review, we are equally delighted to know that you had a memorable and comfortable stay with us. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paranaque, Philippines
Level 6 Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 10 December 2012

I stayed at the Radisson Blu for 1 night in a Deluxe Room.

The best thing about the place was the size of the room, which at over 60sqm, is huge. I like the fact that there are sliding doors between the bed and the receiving area so that you can have guests in your room and still keep your personal space private. You can't see it in the photo, but there's also an area with a large work desk -- perfect for business travelers.

This was the best room I've stayed in while In Cebu. (I've stayed at the Marco Polo Plaza, Waterfront Lahug, Shangri-La Mactan, Maribago Bluewater & Quest Hotel)

Another plus is the hotel's location right beside SM Mall which make it convenient for shopping and meals. Having said that, other than SM, there aren't many other places walking distance from the hotel.

I tried the buffet lunch and buffet breakfast during my stay. While the dining area is large and there is a vast selection of food to choose from, taste-wise, the food was just OK. Rather than have huge amounts of average tasting food, I would prefer a smaller selection of really good dishes. Marco Polo Plaza still has the best tasting buffet and ala carte food in my opinion -- better value for money there.

Service was efficient and people were always pleasant and eager to help. The hotel had free wifi in the rooms and public areas. Due to the limited length of my stay, I wasn't able to try the pool and spa despite how inviting they looked.

Over-all, I would recommend Radisson Blu to leisure and business travelers who want all the conveniences of a modern hotel. I would have given them a higher rating if the food was better.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank vanilla_bean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 12 December 2012
Thank you for your comments, we will definitely share it with the team, especially with our Food and Beverage Division and use it to further enhance our offering. The hotel is currently investing in a lot of talent including three mainland Chinese chefs, an Italian Director of Food and Beverage and of course, award-winning and multi skilled Filipino chefs. We hope to welcome you back soon.
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Manila, Manila, Philippines
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 December 2012

5 Star Hotel Experience at Radisson Blu Cebu!

Check in was evening November 27 2012.

Pick up service from the airport was awesome and costs around PHP 740

Rooms are spacious and have a relaxing ambiance that make you feel at home. around $150 a night.

Breakfast Buffet was awesome and there were a lot of choices to choose from.
Local Filipino Food, American, and some Asian cuisine too.

Hotel Staff were very welcoming, polite and attends to your needs immediately.

Pool and Gym Equipment are all new. They also have Sauna/Steam Room for you to relax.

Location was extremely accessible to some major Tourist spots and SM Mall.
So you can take a cab for sightseeing tours and buy some local goods to take home.



Blue Spa is also available but we didnt avail of the services (They close at 11pm)

Even if there were a lot of tourist and delegates who are booked for their hotel they kindly allowed us to check out late until 1pm.
Thanks for a wonderful stay at Radisson kind Staff and Managers.

Room Tip: 11th floor have more quiet rooms and no/less A/C noise
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carlo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicaReneeRellon, Director of Marketing and Communications at Radisson Blu Cebu, responded to this review, 12 December 2012
Thank you very much for your kind words. We will definitely share your comments to the rest of the team. We hope to welcome you back soon to the Radisson Blu Hotel Cebu.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Cebu

Property: Radisson Blu Cebu
Address: Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City 6000, Philippines (Formerly Radisson Blu Hotel Cebu)
Phone Number:
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cebu City
#1 Luxury Hotel in Cebu City
#1 Romantic Hotel in Cebu City
#1 Spa Hotel in Cebu City
#1 Family Hotel in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:5 star — Radisson Blu Cebu 5*
Number of rooms: 400
Official Description (provided by the hotel):
Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmena Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Cebu is situated just 11 kilometres from the Mactan International Airport. Cebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more   less 
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Also Known As:
Radisson Blu Cebu Cebu Island/Cebu City

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