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“Nice Hotel in Cebu City”
Review of Radisson Blu Cebu

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Radisson Blu Cebu
Ranked #1 of 92 Hotels in Cebu City
Certificate of Excellence
Reviewed 11 February 2014

I enjoyed staying at the Radisson Blu hotel in Cebu City. It is right across the street from the SM Mall which has everything you need (laundry, shopping, groceries, travel agent, etc.) I stayed here during Sinulog 2014 and the hotel did a really nice job with their Sinulog Buffets and meals, etc. They also had a nice Sinulog BBQ on Friday night, the night that the SM Mall had a 1 hour fireworks show right behind the hotel. Excellent event. The room I had was small and the view was bad. The aircon didn't work correctly, and I had some trouble getting it fixed. Other than that, the service was generally excellent from the entire staff. The buffet breakfast is great - huge with many choices and very high quality food. The business center is minimal but useable. The wifi in the room wasn't great - slow and not a great connection. Room service was very good and fast. The bar in the lobby is nice, the staff are really friendly, and the drinks are very good. The pool is nice but a little small. Took a tour to Oslob to swim with the whale sharks. Its a 3 hour drive but worth it to swim with the whale sharks! Overall a very good hotel in Cebu City - possibly the best in the city.

Room Tip: High Up facing the water.
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  • Stayed: January 2014, travelled on business
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1  Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 19 February 2014

Thank you for sharing your experience at the Radisson Blu Hotel Cebu during your last stay. We are delighted to know that you enjoyed the sinulog festival specially the hotel’s BBQ buffet coinciding with the fireworks display and your experience during your trip to Oslob. We apologize for the inconvenience that you have experienced . We do hope to welcome you back on your next visit to Cebu.

-Zeny, Assistant Executive Manager

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2,536 - 2,542 of 3,592 reviews

Reviewed 10 February 2014

The room is clean but room service quite fast. The attraction are mediocre but buffet was great. I never felt disregarded although the week I was there was quiet busy. Over all service is OK. I would recommend to stay somewhere else if you are in Cebu for pleasure.

  • Stayed: November 2013, travelled solo
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1  Thank Francesca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 19 February 2014

Thank you very much for your review of Radisson Blu Hotel Cebu. We are happy that you had a lovely stay at the hotel. We apologize for any inconvenience that you may have experienced and looking forward to welcoming you on your next visit to Cebu.

-Zeny, Assistant Executive Manager

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Reviewed 9 February 2014

I had to go to Cebu City on a business trip, Radisson Blu is a good business hotel; providing all what I needed, good internet connection for the conference calls; places for the business meetings and prompt arrangement of the transportation to be at the business meetings on time; all well prepared, well managed; and as it was just before CNY Eve, it was a very nice experience to see the Lion Dance in the hotel lobby just before departure for the CNY Eve dinner at our business partner in Cebu City;

  • Stayed: January 2014, travelled on business
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1  Thank Agata S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 10 February 2014

Thank you for your kind comments. We are delighted to read that we met your expectations during your last stay with us and that you enjoyed our Chinese New Year presentation . We trust that you will give us the opportunity to welcome you back to the Radisson Blu Cebu in the near future.

-Zeny, Assistant Executive Manager

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Reviewed 8 February 2014

Very happy to stay in this place incl.my family. acessible to a very big mall that has evrything.The hotel is pricy but it's worth. Very clean and staff friendly and courteous. Food a lot of choices. Will come back here for another stay, very satisfied with services.

  • Stayed: February 2014, travelled with family
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Thank Flor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 10 February 2014

Thank you very much for your review, we are grateful for your recognition of the top notch service you have received at the Radisson Blu Hotel Cebu.

-Zeny, Assistant Executive Manager

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Reviewed 8 February 2014

The best hotel in Cebu. Great location and next to the mall. Service is very good and foodies just outstanding. rooms are very comfortable and clean, easy and stable Internet. Connectivy. People is very. Nice and they really care. Great experience and memories

Room Tip: The best rooms are the with the ocean view or swimming pool
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  • Stayed: February 2014, travelled on business
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1  Thank alxromero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 10 February 2014

Thank you for your kind comments and we look forward to welcoming you back to the Radisson Blu Hotel Cebu.

-Zeny, Assistant Executive Manager

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Reviewed 7 February 2014

It is just how it looks on the website. Spacious rooms, most with city and mountain views and superior bed quality and pillows than most hotels.
The only problem is the lounge. An absolutely beautiful lounge with quality service and food, a separate, relaxing area and a stunning city view and limited to those wearing long pants only.
My work allows me to travel in shorts, an appreciable convenience in humid and hot weather, but I was politely turned down, and although I find linen shorts with matching shirt rather presentable, Radisson executives do not share my fashion taste, yet will allow people wearing dirty jeans with holes and flip flops.
Women in skirts are allowed. So when I offered to change into my sarong, I was politely turned down once again.
I guess the golf national team of Scotland will have to wear tights under their kilts...or just lift their kilt to enter...humm, interesting view.
In any case, I respect and understand rules even flirting with discrimination but in this case, they should offer pants to guests who travel without any. Some restaurant require men to wear dinner jacket but lend them one. Other require long pants but also have various sizes available for clients. I passed a small group of Radisson executives during a meeting (in the lounge too!) and observed that none of their pants had cuffs and find that very offensive!
What's next? Blond and unshaven men will face the polite turn down!?!?!
I am curious to know whether it was a group decision and what Radisson USA thinks of it.

As far as breakfast, Marriott was far superior. Did not try dinner.

  • Stayed: February 2014, travelled on business
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Thank Dupont T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 10 February 2014

Dear Dupont T,

Please allow me to express our apology for the inconvenience you experienced on your recent stay. Thank you for bringing this to our attention. We would like to let you know that we continuously review our procedures with our guests in mind always. Appreciate if you could forward us your email so we can respond to you directly on your other concerns.


With best regards,
Zeny Alcantara
Executive Assistant Manager

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Reviewed 6 February 2014

I had very high hopes when my fiancee and I entered this hotel to begin our vacation in Cebu. It was all very promising from the luxuriant foyer to the impressive room we had on the 17th floor. But then things began to go downhill and for the price you pay, exorbitant for the Philippines, it was inexcusable. The buffet breakfast is indeed extensive, but so overcrowded that service was pretty poor taking us 20 minutes to get a coffee. The trouble with these breakfasts is that you are forced to pay for an all you can eat meal even if what you want is a coffee and toast. The swimming pool is gorgeous but so shallow that you can't really enjoy a good swim and unlike other luxury hotels there is no bar where you can get a drink while in water. As for service generally it's pretty appalling, with our room never being made up as late as 2 pm which is very poor indeed. And to add insult to injury, when having a shower this morning THERE WAS NO HOT WATER. Shame on you Radisson! Radisson, for the money I pay I expect better.

  • Stayed: February 2014, travelled as a couple
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2  Thank PAUL F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeny A, General Manager at Radisson Blu Cebu, responded to this reviewResponded 10 February 2014

Thank you for taking the time to post your comments and experience during your stay. Your comments and review are valuable to us. Please be assured that we will share your impressions with everyone concerned for the necessary corrective actions. Hopefully your travel plans will bring you back to Cebu and we look forward to welcoming you back to the Radisson Blu, Cebu.

-Zeny, Executive Assistant Manager

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Additional Information about Radisson Blu Cebu

Address: Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City 6000, Philippines (Formerly Radisson Blu Hotel Cebu)
Phone Number:
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Cebu City
#1 Business Hotel in Cebu City
#1 Luxury Hotel in Cebu City
#1 Family Hotel in Cebu City
#1 Romantic Hotel in Cebu City
Price Range: £78 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Cebu 5*
Number of rooms: 400
Official Description (provided by the hotel):
Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmena Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Cebu is situated just 11 kilometres from the Mactan International Airport. Cebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more   less 
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Also Known As:
Radisson Blu Cebu Cebu Island/Cebu City

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