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Teo-Fel Pension House
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Reviews (21)
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16 - 21 of 21 reviews
Reviewed 9 September 2010

I organised my brother in law to stay here for 2 nights. When i visited him on the second day my first reaction was "Pack your bags!". I then moved him to diplomat hotel. The room was small, dirty and prison like. The bed sheets didn't even go to the end of the bed, the pillow had no cover and the shower looked rusted out and had a bucket of water and ladle to replace it. He was on the 4th floor and with no elevator you have to walk up there with luggage and all. I found the staff uncaring and difficult.

  • Stayed: September 2010, travelled solo
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2  Thank Lostinperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

I have wonder before what’s the difference between a hotel and a pension house. I thought that pension house caters only for old people on a pension. Well, Pension house is just a small hotel with basic amenities.

I went to this pension house by taxi straight from Mactan-Cebu International Airport. Apparently, I can’t make any online reservation on this pension house because they don’t have any website or even a computer on its front desk. Everything that the receptionist had to do, from checking of room availability to issuing of receipt is done manually.

This pension house is located near big universities and schools in Cebu City. It is also a walking distance to Colon Street, the oldest street in the Philippines, although I won’t recommend it for other foreigners to walk to Colon Street unless otherwise you don’t mind security issues and air quality. From Teofel, I can go to big malls like Ayala or SM by mini bus which they call it jeepney or by taxi. Although, I have tried riding a jeepney, I won’t recommend it too because its height is too low, the driver load too much passengers and the air quality I breath while riding the jeepney is way below acceptable standards.

The pension house was cheap yet acceptable in some ways. The room I had was a single air-conditioned room which I estimated to be 2 x 5 meters. The room felt a little bit old based on the paint, cracked furniture, bed, stained tiles on the toilet and appliances that doesn’t work properly or doesn’t work at all.

The air-conditioning unit was very dirty from its filter and other parts. With that, it blows dirty air and as I expected it made me sick for days. The TV and its cable box weren’t working properly or doesn’t work at all. You need to have a degree in Electronic engineering just to make the TV work and figure out how to operate a Chinese-made remote control. That’s how hard it is just to have a little entertainment working on my room. There is no internet or wifi available and the phone line are located at the sitting area of every floor level.

The bed mattress was old and dirty and it was just covered with a thin beddings and thin blanket. The room wasn’t sound proof. I can easily be awakened from the noises that comes from outside the closed windows, door and from the strong vibration the air-conditioning unit made.

As for the toilet, it had a hot and cold shower which I also had to figure it out how it works because you don’t need two separate faucets to switch from hot to cold. On the other hand, the toilet offers an easy yet funny way to take a shower through the use of a bucket and a tumbler. The management of the pension house post a sign in the toilet mirror to turn off the exhaust fan when not in use however, the exhaust fan wasn’t working at all.

As for the hotel personnel most of them are accommodating and warm except for one of the front desk person, I think her name was Cel, who was absent minded while doing her job and a bit too arrogant. She always asked me to pay for the days I’ve used while in fact I have paid in advance. She just berated me to pay and didn’t look their records or receipt.

As for room cleaning, they don’t clean automatically every day. I need to request from the front desk for room cleaning and to supply my toilet with new towel and bathroom tissue which were immediately complied by their cleaning staff.

With regards to their restaurant or should I say canteen named Cafe Felicidad, it’s pathetic. They only serve Filipino street food and no consideration for other food options especially for their foreign guest.

This Pension house could have been better if the management have realized the need to computerize and adapt to contemporary way of running their small business hotel and further improve their facilities and services

  • Stayed: July 2010, travelled solo
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3  Thank Ulrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile
Google Translation

Stayed: August 2017, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017
Google Translation

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016
Google Translation

Stayed: April 2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teofel P, General Manager at Teo-Fel Pension House, responded to this reviewResponded 29 April 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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