Their rooms are good (we tried their executive, their superior and their deluxe types), so we can definitely vouch that their rooms are good.
-helpful crew and front desk
-can make domestic calls
-electronic key card
-tempting mini bar in the fridge
-with dining area
-shower area is also good with hot and cold shower; toilet with bidet
-logging in to the wifi is tedious and signal isn't that strong...
-housekeeping was late in setting up the extra beds
Superior room: (adjoining the executive suite)
-all in all it was good... Hubby's parents saw ants in the room though
Deluxe room: (stayed there on the wedding night)
-with bathtub and good shower area
-can make local calls
-we didn't bother about the wifi.. (We didn't need it at that time anyway)
-everything was good actually
Their rooms were great but if u wanna have a wedding function with this hotel, always make sure that everything will be done as agreed on the contract.
-their banquet manager was very beautiful and accommodating.. I always get a quick reply from her even beyond office hours just to follow up my wedding.. She knows I'm an OC
-superb food tasting and food presentation
-room discounts(for the rooms we booked) and early check in (with additional P1000 for check in at 8am)
-guests told me that the food was reallly really good.. The guests appreciated it... Not the sponsors... I'll explain this below
-no Signage for the wedding provided
-there were Only 7 tables (for guests instead of the agreed 10tables on the contract) and One long table for the sponsors
-Pica pica with shrimp (I specifically instructed that shrimp and pork shouldn't be served... The shrimp triggered my cousin's allergy which panicked my aunt...they had to rush him to the hospital)
-Grape juice but wine? (It was on the contract to give us grape juice but alas! When wine toasting came, me and my groom drank wine! I was a bit dizzy after coz I usually don't drink!)
-Sponsors served late (the guests were almost full and done with their meal but the sponsors just had soup? They were already very hungry... They're supposed to be served FIRST... Coz they're my VIPs... But no... So I was ashamed after the wedding when they told me about this... My sponsors were doctors, lawyers and such but they weren't able to eat properly... They were able to start eating only after the guests finished theirs)
-Also bride and groom (we were the last ones to be served the food... We were just given soup.. Good thing my aunt asked the crew and finally they gave us our dishes after they served the sponsors)... We didn't finish our food already coz we had to stop eating to participate in the program coz the guests were already done with their food...
-Lacking food presentation: fruit salad just in a platter and not in a salad bowl or like during food tasting in wine glass
-Iced tea instead of sprite (we instructed to have sprite...)
-i understand that the sponsors meal was plated and not buffet. But The way the dishes were served to the sponsors was not organized. The appetizers (like the fish roe) were almost not served. If mama didn't check it, it wouldn't have been served. The fish roe (appetizer) already came with the fruit salad... Appetizers are supposed to be served before the mani course...
-moreover, the one in charge of the sound system was like a newbie... He didn't know how to operate the sound system... Seriously? Good thing my sister (17 yrs old) had knowledge about gadgets so she made the sound system work...
They would've been okay as a reception venue coz the function room had a good carpet and good interiors... We also chose this Hotel coz of it's proximity to our church ceremony. Good for pictorials... But I think they should improve on the way they handle agreed terms "On the Day" itself. They should follow what was stipulated in the contract. There were a lot lot lot of glitches which could've ruined our wedding night but I was just fortunate that I had a supportive family who backed me up at that time...they did everything to mend those lapses...
- Official Description (provided by the hotel):
- HAROLDS HOTEL offers a vantage point to guests with business or leisure reasons in the city. Situated in the uptown area of Cebu City, about 30 minutes away from Mactan International Airport, Harolds Hotel is only ten minutes away from financial districts, government offices, universities and colleges, and major shopping centers. ... more less
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- Also Known As:
- Harolds Hotel Cebu Island/Cebu City