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“Great new find!”

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Diamond Suites & Residences
Ranked #29 of 90 Hotels in Cebu City
Quezon City, Philippines
1 review
“Great new find!”
Reviewed 12 November 2011

I just love this hotel. We were looking for a place where we can conduct trainings at minimal cost, and we're just so happy that we discovered Diamond Suites and Residences. Not only was it very affordable (food and room accommodations alike), but the staff and crew, from the Sales and Marketing department up to the bellboys, were all very hospitable and helpful.

I would really recommend the standard rooms as I find the deluxe rooms to be very big (not only the room, but even the bathroom). This place is new, which shows in their bedding, television, and aircon. I love their breakfast buffet (already included in their room rates), as they serve different dishes everyday (I usually stay for three nights). The location is very good as well, as it's only a five-minute walk to the Ayala Center. However, their WIFI facility could still be improved (you have to log in at every webpage or when you stop browsing the net at about 10 minutes).

I will definitely come back and will recommend this hotel to my friends and colleagues.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayceels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 November 2011

Stayed at this luxurious and not so hard on the budget hotel. Rooms are relatively large and basic amenities abound. Its has fairly clean room with hot and cold shower as well as 32" LCD TV with cable. Buffet breakfast was up to standard with various choices although it cant compare to 5 star hotels but still with their weekend promo, its like spending your cash on some pension house rate in a very comfortable and clean hotel.

Pros:
- price ( php2000/rooms on weekends)
- rooms ( clean, large and comfy)
- location ( near Ayala Center)
- parking
- buffet breakfast
- friendly staff

Cons:
- outside sound may penetrate rooms

Room Tip: Ask for rooms that are on the far end say 211,311 for it to be less noisy as to avoid hearing people...
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lancelliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level 5 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 16 October 2011

Diamond Suites' staff were very helpful and accommodating. the rooms were clean and practical. More natural light would have been good.
The location is perfect if you like to shop. It is walking distance to Ayala Shopping mall which has excellent bars and restaurants.
There is also a jeepney 'station' so you can get to anywhere in the city easily.
The only negative is the price of laundry. You are charged per item.
Go to a local laundromat instead. There is one at Ayala. There is also an office for booking ferries there too.

Room Tip: Ask if ther is a room facing outwards.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeCSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level 4 Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 October 2011

Standard Room :D
Wifi .. So..so..
Bathrooms.. :D
Airconditioning in Rooms :D
Room Amenities :D
Seminar Services :D
Food :D (very good.. great presentation)
Pets :-(
Pillows :D

Room Tip: Great for inhouse seminars.. Great service!
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunsetLover0330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 October 2011

I have lived in Cebu for 8 years but I now live abroad. I went to Cebu for a weekend and needed a place to stay near Ayala Center for all my errands. I logged in to their website and it was a pleasant surprise that they have a weekend promotion, they respond quickly and flexible with the reservation.

The location is walking distance from the mall, the room was clean, comfortable and big. There was wifi and cable TV. The free breakfast was another pleasant surprise. The staff were friendly and efficient.

I would suggest they create signs so that it's easier to find their location.

I recommend you to stay here. Enjoy!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sw8tart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Pinas
Level 6 Contributor
1,448 reviews
232 hotel reviews
common_n_hotel_reviews_1bd8 694 helpful votes
Reviewed 3 October 2011

Diamond Hotel is a gem tucked away in a quiet side street a short walk away from Ayala Center Cebu. The lobby was bright and spacious and the room clean and comfortable. (Mini bar, flat screen TV, room safe and good airconditioning). Room service was quick and the serving portions were generous. Food was tasty and priced just right. Breakfast buffet had sufficient choices. Restaurant staff were helpful and attentive. I found the front desk staff to be courteous except for one young lady (perhaps a bit more training on customer service.) Beds are firm but comfortable. I wish they would use fabric softener on the towels...

Room Tip: Ask for room facing the street or the back of the hotel. The rooms in the middle have windows but yo...
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JEmmanuelLasPinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
1 review
Reviewed 28 September 2011

i must say happy days because i feel comfortable, relaxed and satisfied.

Comfortable because the room was cozy and homey.
Relaxed because the hotel is cleaned and the staff was accommodating.
Satisfied because the price is right and affordable.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spiderman L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diamond Suites & Residences

Property: Diamond Suites & Residences
Address: #8 Apitong cor. Escario Street, Cebu City, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #29 of 90 Hotels in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Diamond Suites & Residences 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites & Residences Cebu Island/Cebu City

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