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“Huge and central”

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Waterfront Cebu City Hotel & Casino
Ranked #12 of 89 Hotels in Cebu City
Makati City
Level 6 Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Huge and central”
Reviewed 13 February 2014

The hotel is one of the biggest and most central in the city which is why it's a popular venue for conventions, weddings and other big gatherings. It has its own casino within its premises, and it's just 5-10 mins by car away from the Ayala-built mall and business park. The breakfast buffet at Cafe Uno has a wide spread though it appears only 2 viands out of many are changed everyday. House staff are courteous, helpful and provide timely service.

As to rooms, 5 floors are designated non-smoking areas. The room I got had a good bed and pillows, cable TV, free wifi, complimentary bottled water, toiletries and coffee-maker. There was no in-room safe and the mini-bar ref was PADLOCKED -- it's OK as I don't normally consume any of its contents, but I usually put in my complimentary water so I can have a cold drink. The shower had good pressure and temp adjustment, and the room thermostat worked fine.

Room Tip: Rooms facing the hotel front (east) have a good view of the city, Mactan Island and of course the su...
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  • Stayed February 2014, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bobpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Bacolod, Philippines
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 January 2014 via mobile

The rooms are outdated. The carpet is old and dusty. The washrooms in my standard room was very small. Cant comment on the casino since i dont gamble. One thing i do love about this place though is one of their restaurant - The Port. The buffet setup is awesome. I like all the food that they serve except for the veggies of course.

Stayed May 2013, travelled as a couple
Helpful?
2 Thank Dafufu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangarei, New Zealand
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 January 2014

The Waterfront should be the landmark hotel for Cebu but unfortunately the quality of service and food has declined steadily over recent years. We have stayed there regularly over the last 10 years and this last visit will probably be our last. This hotel has the grandeur that no other hotel in Cebu has but is let down by falling standards and lack of investment. It has now been surpassed by other hotels.

Room Tip: Go to the Radison Blue
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  • Stayed January 2014, travelled as a couple
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Helpful?
3 Thank nigelmason2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davao City, Philippines
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 January 2014

We stayed for one night at the Waterfront Hotel which certainly made a grand impression upon arrival - they have a guard dog to sniff bags at the entrance and a metal detector for guests to walk through, so security was high which made me feel very safe. Our bags were taken immediately by the porters on arrival and the staff were top quality. The deluxe room felt like a mini apartment - although the view was of a demolished building opposite the hotel, as the other side is the airport. The shuttle service to the airport is free and very quick, 5 minute drive away.

Room Tip: All of the deluxe rooms are double beds only, no twin beds are available in that category.
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  • Stayed January 2014, travelled with family
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1 Thank Norma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhode Island
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 January 2014 via mobile

On an International level it is small and very limited.
No blackjack, Caribbean stud or Texas Holden table games.
I wasn't interested in paying while learning some game that is alleged to be like black jack. They probably don't realize the lost revenue by people not returning.
They do have Texas Holden poker area and a bi monthly poker tourney. No smoking in this section.

Stayed January 2014, travelled solo
Helpful?
Thank DenandZen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2014

no real issues. Pleasant enough. Waterfront name a misnomer. All amenities adequate. No time spent in casino so can't comment on that. Found all staff pleasant and helpful. Agree - rooms a little dated but then again, this is not downtown USA. Buffet at Uno was well-prepared and was even vegan-friendly.

Room Tip: higher up facing the city
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  • Stayed January 2014, travelled on business
    • Value
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Helpful?
Thank notadoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
Level 5 Contributor
97 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 January 2014

I was in Cebu for a large event so I stayed four nights here and then spent the weekend at the Shangri La. The property itself is great. The room was like an apartment (not sure what category but they did tell me I was upgraded. Very tasteful furniture and no mold or anything like some of the reviews have stated. The room was fresh, clean. The size of the hotel does mean that room service (and any service for that matter) can take an eternity. It took me over an hour for a meal, 30 mins for housekeeping. The breakfast was good and the convention facilities impressive. The Internet was terrible! If you want to go gambling the casino is pretty decent.

It's well located for events etc but if you are on Holiday - the Shangri La at the other end where I spent the weekend is a better bet,

One last thing, don't let the name fool you - it's miles away from any hospitable beach!

  • Stayed March 2013, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank skywords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterfront Cebu City Hotel & Casino

Property: Waterfront Cebu City Hotel & Casino
Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Luxury Hotel in Cebu City
#6 Spa Hotel in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island

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