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“Henry rocks”

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The Henry Hotel Cebu
Ranked #4 of 92 Hotels in Cebu City
Certificate of Excellence
Reviewed 14 January 2014

The rooms are amazing and spacious. The breakfast buffet isn't great, but there are some nice restaurants close by. Room service food is ok but again not great. However the whole atmosphere of the hotel and style are truly amazing.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 17 January 2014

Dear Guest,

Thank you for such amazing and top rated review. It is heartwarming to know that you liked the rooms and the hotel atmosphere. I am sorry that we fell short of your expectation with our buffet breakfast in particular. Since we launched buffet breakfast 2 months ago we have already undertaken some improvement initiatives as guest feedback is always paramount to us. Rest assured that we are continuously finding ways to create great and "like no other" breakfast and dining experience to our guests. Thank you very much and looking forward to your next stay at The Henry.

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790 - 796 of 997 reviews

Reviewed 12 January 2014

We loved the Henry - it really was a highlight of our trip to Cebu. We stayed twice, once at each end of our trip. Both rooms were really lovely and comfortable. the artsy feel makes it really fun and unique. Staff (who have possibly the worlds most adorable uniforms) were always lovely and helpful, food was tasty and affordable.

There is a fab spa just around the corner.

The only thing that we found strange is that the toilets in the rooms really arent very private (one had no door at all, another had glass walls!) so be sure you are at the point in your relationship where you dont mind hearing your significant other's bodily noises! Not so romantic if one of you gets a bit sick from the street food.

  • Stayed: December 2013, travelled as a couple
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Thank JuliaMayersohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 15 January 2014

Dear Guest,

Thank you for taking time to share your review of The Henry. Pleased to hear as well that you stayed with us twice. I am pleased to advise that within this month, some of our open bathrooms shall be covered up to give our guests privacy, comfort and convenience- as it is our unwavering goal to ensure guests satisfaction. Returning and future guests would easily notice this improvement. We look forward to having you back in the near future. Thank you very much.

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Reviewed 7 January 2014

Nice Hotel, very modern. Only complaint was the noise from the room upstairs didn't stop. Not sure if they were renovating that room but the sounds of chairs and foot steps easily coming through the ceiling was disturbing.

  • Stayed: January 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank Russ E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 9 January 2014

Dear Guest,

Thank you for your review. My heartfelt apologies for the noise. There is actually no renovation nor repair being done during your stay. As gathered, movements resulted from wedding preparation from the entourage and the organizers inside the room above yours. Nevertheless, appropriate steps shall be undertaken so that this similar issue does not affect other guests. We look forward to another visit and an opportunity to make it up to you. Thank you very much.

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Reviewed 4 January 2014 via mobile

We stayed on two different occasions in this hotel. Once before NYE and once after, while transiting in Cebu. It's a 20 minutes ride from the airport if traffic is fluid.
We've been living in Asia for 5 years, and have traveled a lot in the region. This hotel is by far the best we've stayed at! It's affordable luxury.
It's not expensive for the quality of the services offered. The design is fun, the staff very friendly, the rooms huge; we stayed in a super large, and large one, it's amazing how big the rooms are. The beds are so soft, it's very very comfy.
They have good tv channels, a nice restaurant (try the cannelloni). Right next to the hotel, there's a spa (good foot massage), a French supermarket, and an Italian restaurant. We will be back for sure, and will recommend it to our friends!

Stayed: January 2014, travelled as a couple
Thank Julievhl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 9 January 2014

Dear Guest,

The whole team of The Henry thank you for such an inspiring review. We look forward to being of service to you and your friends again in the near future.

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Reviewed 3 January 2014

We stayed at the Henry for 4 nights in an X-large. All the staff including the doorman was extremely friendly and helpful with arranging transportation and helping us with our luggage.

Our room was massive and we loved walking around in it and having sample space for our luggage and things.

We liked having a fridge to store our drinks that we bought from the 711 across the street.

Although we didn't eat at the hotel, there were many restaurants within a few minutes walk. We tried the Thai/Vietnamese place behind the hotel and walked a few minutes to CNT Lechon on the main road.

The pool was usually empty but the sun loungers were often taken in the afternoon. I wish they had more sun loungers as I only saw 4.

  • Stayed: November 2013, travelled as a couple
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Thank Kim-Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 9 January 2014

Dear Guest,

Thank you for taking time to share with us your feedback on your experience in The Henry. I am delighted that our staff service and hospitality made your stay and that you were happy with the huge space of our Extra Large room and the accessibility to nearby food establishments. Your suggestion to add more sun loungers is well noted. Thank you so much and we look forward to your return.

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Reviewed 2 January 2014

Awesomely unique especially for adventurous people who appreciates ART! The room was sooo spacious indeed. Service was excellent. The "looks" of the front desk staff were also unique. Their uniform is not the typical look. They have to wear big eyeglasses!

Room Tip: Wish that it's not fully booked so that you will have a chance for a room upgrade. Our reservat...
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  • Stayed: December 2013, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Jenny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 4 January 2014

Dear Guest,

Thank you for your awesome review! I am happy that you thought your room was spacious. Indeed, the smallest room of the hotel is called BIG for its generous space measured at 36 sqm. The eyeglasses being worn are without lens! :), not your typical front desk staff, not your typical hotel. Thank you for allowing us to offer you a unique hospitality experience at The Henry, Like No Other. See you back soon.

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Reviewed 1 January 2014

We stayed 3 times for a total of 7 nights over 3 weeks. Handy to use as a base. I liked the 'building verite' styling. My wife didn't quite get it and thought it looked unfinished!
Typical Filipino friendliness and everyone was friendly but service was quite poor on each visit. Front desk and doorman were excellent but service in bar and restaurant were slow. Breakfast was ok but again typically local - high in fat and sugar.
Restaurant food was fairly priced and good quality. Good range of local restaurants too.
Stayed on 5th floor twice where it was very quiet and we were undisturbed. Stayed on 3rd floor for 2 nights and lots of noise from corridor and other guests.
Good little bar on 2nd floor which serves until 1pm and gets quite noisy in the bar but never heard it from any other part of the hotel.
If you want anything you can ask and generally you'll get it but you shouldn't really have to keep asking for coffee refills at breakfast or drinks in the bar. Staff should be on the ball and attentive.

Room Tip: Pick the 5th floor.
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  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Compo7057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this reviewResponded 4 January 2014

Dear Guest,

Thank you for staying with us and for several opportunities and service issues presented in your review which shall be appropriately addressed with our restaurant and bar team. Looking forward to having you back in The Henry in the near future. Thank you very much.

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Additional Information about The Henry Hotel Cebu

Address: Ma Luisa Entrance Road | One Paseo Compound, Banilad, Cebu City 6000, Philippines
Phone Number:
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cebu City
#2 Family Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#6 Business Hotel in Cebu City
Price Range: £47 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry Hotel Cebu 4*
Number of rooms: 38
Official Description (provided by the hotel):
Nestled in the heart of Cebu City, The Henry is a boutique hotel that is unique, full of personality and charm. A hotel "like no other", it radiates an out-of-the-box hospitality experience. A mix of European, vintage, industrial and rustic vibe radiates from The Henry's interior. With 38 rooms of unique decor, your stay at The Henry will be a memorable discovery! ... more   less 
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Also Known As:
The Henry Hotel Cebu Cebu Island/Cebu City

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