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“Art-Popping Hotel”

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The Henry Hotel Cebu
Ranked #4 of 87 Hotels in Cebu City
Certificate of Excellence
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Art-Popping Hotel”
4 of 5 bubbles Reviewed 12 May 2014 via mobile

The only black hotel in the city! I love the uniqueness of it. The walls, paintings, murals, basically the interiors are amazingly weird. I instantly fell in love with the works of De Lorme which are hanged on every corner of The Henry. Service is great, I left my monopod in Rica's and got it back without any hassle. The front office staff are so young, qwerky, and kind. Ask them anything about tourist spots and they can answer! :) I will definitely stay here again. Kudos to The Henry team!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Nico Jerico C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, 15 May 2014
Dear Guest,

What an awesome review, that is very much appreciated. It is such happiness to know that our art inspired hotel gave you an eye candy experience as it did many guests and that we gave you the service you deserved. I look forward to your future stays with us and give you once again service… like no other. Thank you very much.
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872 reviews from our community

Traveller rating
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    76
    18
    10
See reviews for
126
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
116 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

I had a positive experience at Henry Hotel.

Pros:
- Easy to order a massage for about 350 PHP + tip (~$9 USD)
- Food and iced coffee downstairs is delicious (we tried the chicken sandwich, seafood pasta, and also the breakfast buffet)
- Great service - they gave us an extra magnetic card and hailed us taxis as needed
- Decent pool, if you ever really use it.
- Each room has a unique experience - felt like a warehouse decorated

Cons:
- One elevator didn't work half the time
- The doors do not close ALL the way when you leave **BE CAUTIONED!** and after 1 minute of not being closed, it starts beeping. By that point, however, you're screwed since it's signaling to others for them to "steal my stuff!" with a high pitched beep
- Hotel prices on food are European/American prices for $8-$10 USD for each order. That's extremely expensive in comparison to eating at other places for like $2-$3 USD.
- Elevator is very difficult to use - you need to use two fingers to hit the button to go up/down, and need to put your keycard on the magnetic spot to activate the elevator. It doesn't work 90% of the time
- Internet is insanely slow. Don't depend on it

Overall, I'd return to the hotel since the cost was so worth it. Location worked out and service was positive.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlbertoW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, 12 May 2014
Dear guest,

Thank you very much for your review. I am so delighted to know that you were given the service you deserved and that you found your whole stay worth it. Apologies on the inconveniences you encountered. We are already working on our elevator and internet services for better guest experience. We will look into adjusting the door closer in your room, yet for the “beeping” or alarm system whenever doors did not close properly, it is a security feature meant to ensure safety and security which is paramount to us. Nevertheless, I am looking forward to be service to you again at The Henry… like no other on your next visit to the Queen City. Thank you very much.
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Toronto, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 May 2014 via mobile

After returning from remote islands this place was a welcome sight. Great rooms, clean and comfortable. Washrooms were excellent as well. Staff were pretty good. Location is alright not much to do around the area. Good restaurants nearby, especially a small Italian joint, we ate at the thai place behind the hotel and it was just ok. Food at the hotel wasn't bad either. I'd stay here again for sure. Very close to the airport as well but remember to account for traffic.

Stayed March 2014, travelled as a couple
Helpful?
Thank Mr_TDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, 8 May 2014
Dear Guest,

Warmest greetings and thank you for your great review of The Henry! I am delighted to know that our rooms, staff service, location among others met your expectations, well enough to merit your sure return toThe Henry...like no other. Looking forward. Thank you very much.
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1 review
4 of 5 bubbles Reviewed 29 April 2014

My wife and I stayed at the Henry for 2 nights.

Pros:
the hotel really is amazing visually (I.e. The set up is unbelievable)
The service was second to none
Very well positioned in Cebu
Very comfy bed and cushions
Clean

Cons:
The toilet was not flashing (took a day to fix)
There was a constant cigarette smell in the bathroom
The shower pressure was substandard
Hot water was non existent (barely look warm)

Overall I would recommend to stay and would come back again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan O, Front Office Supervisor at The Henry Hotel Cebu, responded to this review, 2 May 2014
Dear Guest,

Thank you for your review. I am glad that you and your wife liked The Henry’s quirky interior. My sincerest apologies on the inconveniences you had experienced along the way, rest assured these have already been addressed. We look forward to welcome you on your next visit to the Queen City and give you service… like no other. Thank you very much.
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leeds
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

Brilliant quirky hotel. Great service, friendly staff, FAB decor and brilliant rooms. Powerful showers were the icing on the cake after being on some of the islands for a week or so. Food was tasty and it was much a fun museum as a place to stay. couldn't have been a better night stay!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank siobhan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, 30 April 2014
Dear Guest,

Thank you for your fantastic review. We look forward to your return and perhaps, longer stay with us here in The Henry...like no other. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 25 April 2014

Tucked away in a side street is this gem. Away from the noise but near enough to the city centre. Be prepared and have the address handy as a lot of taxi drivers don't know this place. Friendly efficient attentive service. The rooms we stayed in was extra spacious even for a family of five. Quirky with unique touches all through out the hotel. Bar service knew their stuff and the cafe within the hotel was awesome. If I ever go back to Cebu I wouldn't stay anywhere else! Absolutely great value for money.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adelemow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, 28 April 2014
Dear Guest,

Thank you for such encouraging review. We look forward to your return to The Henry..like no other. Thank you very much.
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kuching
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

The decor is interesting, fun and amusing. The staff are very friendly & helpful, from the doormen to the housekeeping. We stayed at two different types of rooms. They were all clean & spacious, with different theme. One was with Medieval decor, and the grand bath tub looked a bit like, ahem, stone sacrophagus! spooky but amusing :-D
The room is a bit too dim for reading, though.
Nearby, there are convenient stores, bakery, restaurants, a small upmarket mini-mart/cafeteria, laundromat etc. We only tried the Japanese restaurant's BBQ dinner, which was very good. The lobby restaurant served delicious food too, which was great, esp when we were too lazy to go out.
Location wise, it is not very far (by taxi) to the two major malls, SM & Ayala. But on the way back, we had to show the taxi drivers the map of the hotel. We are happy with this hotel.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenCKuching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, 25 April 2014
Dear Guest,

Thank you for the review. Happy to know that the hotel's quirky decor and friendy and helpful staff among others made your stay at The Henry. Please be assured that we are continuously working on improvements in various areas particularly the lighting in some of our rooms. Meantime, it has been a privilege to host your stay in Cebu City in a hotel like no other, The Henry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Henry Hotel Cebu

Property: The Henry Hotel Cebu
Address: Ma Luisa Entrance Road | One Paseo Compound, Banilad, Cebu City 6000, Philippines
Phone Number:
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cebu City
#2 Romantic Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#6 Business Hotel in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Henry Hotel Cebu 4*
Number of rooms: 38
Official Description (provided by the hotel):
Nestled in the heart of Cebu City, The Henry is a boutique hotel that is unique, full of personality and charm. A hotel "like no other", it radiates an out-of-the-box hospitality experience. A mix of European, vintage, industrial and rustic vibe radiates from The Henry's interior. With 38 rooms of unique decor, your stay at The Henry will be a memorable discovery! ... more   less 
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Also Known As:
The Henry Hotel Cebu Cebu Island/Cebu City

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