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“Not as advertised - steer clear!”

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La Residencia Luzviminda Pensionne
Ranked #62 of 76 Cebu City B&B and Inns
South Pole
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not as advertised - steer clear!”
Reviewed 21 June 2013

“Residences” can hardly describe this hotel. The quality of the rooms, even by the standards of what you experience here in the Philippines, is abysmal.

We arrived straight from the airport with four large suitcases and pet cat in tow. I booked this hotel because it was one of the few in Cebu that advertised allowing pets, and the location was agreeable to us. The lobby area is the main living area of the establishment - there is no front desk, no security personnel. The proprietor (a friendly, but sort of confused lady) lets you in at the gate.

Upon arriving, the single female proprietor there helped us bring our bags up to our room (with great difficulty - they were big, heavy suitcases) via the one flight of stairs in the building. No elevators. No one else there to help. After depositing our bags, she let us be and went back to whatever she was doing - without giving us a room key.

I went to go ask for the key to our room, and she looked surprised. She then spent twenty minutes rifling through every drawer of every desk in the main living space looking for our key. She finally came up with a ringful of them and told me she would have to try them all at our door to find out which one was ours.

We were tired, and hungry, and wanted a shower badly, and so we didn't make much of a fuss about the key fiasco. Then, however, there was the room.

The photos in any listing online looked nothing like the space we were given. There was one double size bed and two bunk-style twin beds in the room. They were metal framed, peeling and rusted, and the top rail of the “footboard” of the double bed was actually swinging freely loose. One of the post-top ornaments came off in my hand.

The bathroom... Oh dear. To say that this room had any amenities - I had seen “rainfall shower head” and read that soaps would be provided - is just plain wrong. So wrong. Well, we had toilet paper. That was about it.

The tile in the shower stall was grimy, and there was hair in the drain when we got there. The shower head itself was rusty and barely spat out a stream. There was no hot water. A dirty-looking bucket and old plastic scoop were also present for bathing, I assume. Towels were given to us, but only when I went to the lobby to ask for them. They were stiff and looked grimy.

The toilet didn't flush.

It was late at night, we were exhausted - driving around with four suitcases and a cat to look for another hotel just wasn’t an option. We showered (probably at risk of contracting tetanus) and lay down for the night.

I woke up with about six mosquito bites, though we hadn't seen any in the room when we’d arrived.

The next day we had errands in town, so we put some food out for the cat and headed out. We stayed out for most of the day and returned late that afternoon.

The sight that greeted us turned our stomach. The bowl of dry kernels we’d put out that morning was positively teeming with ants. We went into recovery mode, stomping and flushing as many as we could. That's when I noticed that the twin bunk mattresses were covered in about 25 mosquitos.

We packed in a hurry (myself receiving three more mosquito bites in the process), shook off as many ants as we could, and got the hell out of there. We'd stayed nearly 12hrs in total - that was about 12hrs too many.

Do yourself a big, big favor - stay the hell away from this place.

  • Stayed May 2013, travelled as a couple
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3 Thank Maya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room Tips
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English first
Manila, Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2012

the place is great! even though they have only few rooms, you get to have privacy and personal space. they have a kitchen area where you can cook your daily meals. it is also walking distance to a nearby mall and a convenience store open 24/7. security is not a problem because the place has a high-gated wall and there is a nearby "barangay hall" where they have nightly neighborhood watch around. i occupied an air-conditioned room and experienced no problems with electricity. the place also had a complimentary wifi internet access, with strong signal even to my room! the staff are very courteous, friendly, and accommodating. the best value for backpackers and transients because of their minimal charges and rates. will definitely stay again when i return to Cebu!

Room Tip: select the ground floor rooms to have easy access around the place
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  • Stayed October 2012, travelled on business
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Helpful?
1 Thank shoestring-travelph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Residencia Luzviminda Pensionne

Property: La Residencia Luzviminda Pensionne
Address: 51 J. Alcantara St., Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #62 of 76 B&Bs / Inns in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:2 star — La Residencia Luzviminda Pensionne 2*
Number of rooms: 10
Official Description (provided by the hotel):
La Residencia Luzviminda Pensionne is a small pension house with ten (10) available rooms and range guest capacity of 30 to 40 persons, offering budget friendly standard to deluxe room accommodations located within the heart and vicinity of Cebu City.The actual location of La Residencia Luzviminda Pensionne was formerly a convent of the nuns of the Order of Franciscan Sisters of Baybay, Leyte. The year was 1995, when it was purchased the place was totally overhauled, refurbished, and remodelled but still retaining the original layout of the building and the number of rooms. It was a sound investment at that time and subsequently was also for the purpose of having a vacation home in Cebu for the family and close relatives, while in transit going to our home province in Leyte.Later on, due to the high demand for residential spaces and need for transient accommodations especially during peak seasons and of the Sinulog Festival every January, the seemingly quaint house was converted to a pension house with ten (10) room accommodation having a range guest capacity of 30 to 40 persons. Our place offers budget friendly standard to deluxe room accommodations located within the heart and vicinity of Cebu City. It is a bed and breakfast type of accommodation that have catered to tourists, transients, guests, and also to students.Our usual day can be best described as very quiet but mixed with the bustling sound of jeepneys and vehicles plying through the road. Our perimeter is well adept and curtained around with high walls and a big entrance gate. Thus our place is very much ideal for persons looking for accommodations that provide secluded yet quiet and comfortable space added with very secure and sound neighborhood.Today, in partnership with our sister company -- Luzviminda Travel and Tours, a full service travel agency and consultancy firm that offers complete tour packages in Cebu, Bohol, Cagayan De Oro, Palawan, and Boracay, we stand strong and committed to provide and deliver quality and high standard of hospitality services especially in terms of room accommodations and lodging.So come and stay with us... we are your "home away from home" here in Cebu City. ... more   less 
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Also Known As:
La Residencia Luzviminda Pensionne Cebu Island/Cebu City

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