Unfortunately far from five star hotel as most of the staff is lazy and unhelpful. Gold medal for reception: no hello, long waiting, long processing, unjustified charges that were removed without an apology. Worst was they tried to rip us of when we had to extend for an extra night; they said that hotel was fully booked on that night and that room price was no longer php 4300 but php 7400. I immediately checked on my favorite online booking site and guess what... same room still available for 4300 When I told the lady about it she said they were about to call to change the price. Believe what you want... Shame on supposedly swiss management. One more point to note is that the room door was not sound proof at all so we heard other guests going back and forth the whole night (our room was just next to the elevator). If you want great staff and no hassles go to the Radisson Blu. It's however not nicely located.
- Official Description (provided by the hotel):
- Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more less
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- Also Known As:
- Marco Polo Plaza Hotel Cebu City
- Marco Polo Plaza Cebu Cebu Island/Cebu City