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“Needs renovation but comfortable”
Review of Mango Park Hotel

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Mango Park Hotel
Ranked #59 of 89 Hotels in Cebu City
London, England
Level 6 Contributor
163 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Needs renovation but comfortable”
Reviewed 29 January 2012

This is a good budget hotel, very convenient location, rooms quite basic and not enough furniture to rest a suitcase and overnight bag, so the floor was an unwelcome option. Room and bathroom were clean, but very tired looking, bed was comfortable, and breakfast was certainly up to 3 star standard. As mentioned, I agree that the reception staff were not over friendly, and not as welcoming as usual Filipino check-in staff! Overall good value especially during Sinulog.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank philter1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christinedeniselim11, Guest Relations Manager at Mango Park Hotel, responded to this review, 27 March 2012
thank you for your very helpful review, we really appreciate it. We are undergoing renovations as of this point and i hope to see you again and a newly renovated room will be available for you. thank you for making mango park hotel your home in the heart of Cebu
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317 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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CEBU
Level 6 Contributor
142 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 23 January 2012

The location is a plus. It sits on Mango Ave which is just a jeepney ride away to Ayala Mall or to Fuente Osmena circle. We booked a suite room which is good for 3 to 4 guest. The room is a bit old but it looks clean and well arranged. It has 1 queen bed and 1 single bed. The room has a separate tub and shower complete with vanity kit. It has a safety deposit box for your valuables and the room has free wifi access. Breakfast buffet on this hotel offers lot of options. I was really surprised that it's a buffet based on the price that we paid. It's not a grand buffet but I was happy and satisfied. At the roof deck of this hotel you'll find a very cute swimming pool with the view of the city and Mactan island. It's best to hang out in the afternoon til evening and enjoy the sunset with a bottle of beer or 2. It has ample parking space if you're driving.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOVEME2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christinedeniselim11, Guest Relations Manager at Mango Park Hotel, responded to this review, 27 March 2012
Thank you for your review. We are very pleased to have served you and we do hope to see you again on your future travel to Cebu.
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Oslo
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 January 2012

First of all, I dont care that much about luxury. I want a clean and safe hotel, polite, friendly and trustworthy hotel staff and preferably a pool.

Well, they did have a small pool on the roof. That was the best thing of my experience staying at the hotel. The woman in the checkin desk was capable but not friendly, the standard room was smelly and I am quite sure I got scammed out of money by the taxis outside the hotel (overcharging and "no change" scams). This only happened in cabs gotten from the hotel, and not when going in other cabs back to the hotel. Was unable to sleep because of a noicy AC. The hotel beakfest was ok, but I have had better.

I do not think that I will stay here at my upcomming trip to the Philippines, unless they have made an effort to improve on things.

Room Tip: Dont stay in the standard room if you are used to western standard! Bring earplugs because of the AC...
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  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christinedeniselim11, Guest Relations Manager at Mango Park Hotel, responded to this review, 27 March 2012
Thank you for your review. we really appreciate it and rest assured you will have a better stay on your next visit. We are very sorry for the inconveniences you have encountered during your stay. we are undergoing renovations as of today so we can offer you a better hotel with better service on your next visit.
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Travellers are raving about these Cebu City hotels

Uncasville, Connecticut
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 December 2011

I didn'wallow what to expect being a westerner but I'd recommend this place.
The hotel, rooms and sheets are a bit dated or old looking but everything was clean and
The staff very helpful.
It's a 200 peso ride from the airport, the buffet breakfast very ample w/ a variety of hot food.
There's a Thai massage place right across the street that was very good 100 pesos for an hour!
And a laundry service drop off as right across the street as well ( make sure they don't lose anything - i got my jeans back but they forgot to send them back)
You could find a huge variety of food at the Ayala mall about a 10 min walk or a 70 peso cab ride.
Also liked that they let us linger and use our computers at breakfast or go up to the cute pool area and lounge there. Lastly I took someone else's advice and asked for a back room- definitely quiet but a bit dark. For two women traveling we felt safe in this hotel and taking cabs and seeing sights.

Room Tip: Back rooms quiet but dark
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank travellin_johanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kula, Hawaii
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 October 2011

I stayed at this hotel for over a month with my fiance. We went from standard rooms to upgraded and deluxe. Standard rooms you get what you pay for. Still, it is a deal and a good one for the money. Upgraded and deluxe rooms are quaint and adequate. The staff is very polite, and everyone from room service to lobby and kitchen staff are very nice and accommodating. They do need a new "dinner chef" because there-in lies the only problem. Dinner is a waste of peso's, and dining out would be highly suggested. Complimentary breakfast was always different, unpredictable, and a nice way to start our day. My Fiance and I will always remember Mango Park because it was where we began our life together and we have no regrets about anything.

Room Tip: If you are in love with the person you are traveling with, any room will do....
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GuadalupeBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 October 2011

Sign says not to drink the water but how do you brush your teeth? I got sick to my stomach staying at this hotel.

The a/c is loud, sounds like rain. Staff is so-so, not going out of their way to be nice. Food at the restaurant is mediocre at best. Location is close to XXX shops, nude girls, etc.

It is pretty cheap hotel at about $37/night. If you are looking for cheap hotel, this might be your place. Just be forwarned of the items I listed above.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vol T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cdoc
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 August 2011

This is such a late review but hopefully it helps.

Me and my husband stayed in this hotel when we visited cebu on 2009.
I was really interested on how it looks like in the website..very colorful! so I book for 1 night thru online it was smooth reservation clerk was helpful. The entire hotel looks really clean!

Decide to get their standard room of 1,700 including breakfast. When we arrive the building was so pretty so green but when we finally settle in our room its very small. two single bed and it has like a dark feeling.

The bed is okay not that comfy. What I like was their small pool in the roof top.. its very serene overlooking the city of Cebu..so I enjoyed my time swimming!
We didn't ate in the rest since its a bit pricey so we decided to go to ayala and had diner in gerry's grill superb! love the food!
breakfast was buffet the following morning typical american and Filipino breakfast.

Over all our stay was just okay. Maybe we will come back but stayed in a different room this time.

  • Stayed September 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank mrs_fisherCdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mango Park Hotel

Property: Mango Park Hotel
Address: General Maxilom Avenue, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 89 Hotels in Cebu City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mango Park Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
Mango Park Hotel is your home in the heart of Cebu. A boutique concept hotel located in uptown Cebu. We are a six-story establishment with 48 rooms, a minimalist setting with a twist of the Old Cebu design, intricately made wooden cabinets with modern amenities. Strategically located along General Maxilom Avenue, it is ideal for Businessmen and Leisure guests alike. It is within easy reach from different Business/Commercial Centers, Malls and is only 10 minutes away to the Seaports. ... more   less 
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Also Known As:
Hotel Mango Park
Mango Park Cebu City
Mango Park Hotel Cebu Island/Cebu City

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