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“Cozy & Serene”

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Be Resorts - Mactan
Ranked #12 of 30 Hotels in Lapu Lapu
Mandaluyong City
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Cozy & Serene”
Reviewed 14 October 2011

We've been an avid fan of Microtel since we stayed here.

Exceed our expectation.

Great value for your money since you can get all the perks and luxury of a 5star hotel with Microtel.
I just hate it that I feel so comfy in the hotel that i wouldn't want to go out and explore the sights of the place anymore :(

However, here are the cons of this hotel (at least for me)
1. No free internet
2. Be aware of stained sheets. If you can be there when they inspect the room upon your check-out then do it, otherwise if they accuse you have stained the sheets and trying to charge you, don't ever give in! (this happened to us in Microtel Boracay)
3. Quite pricey food

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emgees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Manila, Philippines
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 29 September 2011

This small resort is secluded in a quiet rural area on the opposite side of the busy Mactan and Cebu City. It is a small resort but ultra modern, with a nice infinity pool and a man made white sand beach. Rooms are of decent size, very clean and the lobby is just relaxing, with the beach as the background complemented by the breeze from the ocean. Perfect for families with young children since the beach is safe, clean and well secured. No jelly fishes since it is cordoned off with nets and the sand is being properly maintained daily. No outsiders passing thru since the resort is in between two private and equally well secured resorts. With such a small hotel, you don't expect the water to be crowded. My children practically had the beach and pool by themselves. The free breakfast is good, but I would suggest you take the jeepney (small local transport) to go near the airport and try the local restaurants. This resort is good for a few days of relaxation, but you need to transfer to another hotel in Cebu City proper to really experience what Cebu is famous for.... the food, the delicacies, the historical places and the local people.

Room Tip: Get a room with the ocean view, you may not want to leave your room anymore.
See more room tips
  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rse-wpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MactanBeresorts, General Manager at Be Resorts - Mactan, responded to this review, 30 September 2011
Dear rse-wpi,

We are glad to hear that you and your children had a pleasant stay at Be Resorts Mactan.

We take great pride in keeping our beachfront in excellent condition. We believe in keeping it clean and maintained not for our valued guest but also to give back to the local community where we are located and protection of our environment .

Likewise we are actively upgrading our F&B menu and service to be able to serve our guest better.

We look forward to welcoming you again.


BEst,

Garry Garcia
General Manager
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Quezon City, Philippines
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 September 2011

Be Resorts in Mactan Island, Cebu, is quite a lovely hotel. Pretty cheap too! Compared to its neighbouring hotels. Friendly staff. Clean rooms with a fantastic view of the ocean. Not crowded at all so our stay was very relaxing. We felt really safe while we were there. You can leave your things without worrying. They have a game room which is great although we didn't get to try it out due to our tight schedule. They have nice pieces around the hotel which give it a very modern feel. Breakfast options are rather limited, however. But all in all, we had a lovely stay at Be Resorts. Recommended!

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eggpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MactanBeresorts, General Manager at Be Resorts - Mactan, responded to this review, 30 September 2011
Dear Eggpie ,

Thank you so much for taking the time to write about your stay at Be Resorts Mactan. The fact you have enjoyed your stay brings smiles to the team. We look forward to welcoming you again to our resort .


BEst,

Garry Garcia
General Manager
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San Jose, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 September 2011

I had one of the suite rooms. I payed just over $125USD. It was a very large room with sitting area and small kitchenette with GREAT view. Hotel was very clean and pool was good.

Liked: large suite room, cleanliness, pool, its ocean front, and game room (though had to pay to use). I thought it was a good value.

Disliked: Breakfast. The second day was much better than the first. Get there early. To extend my stay and I had to go online to book again. The price at the front desk was double of what is quoted on the internet such as Hotel.com, Bookings.com...That is a strange policy. The beach front for swimming was non-existant. The hotel was almost fully booked and my bro and I were the only non-Koreans. Nothing against them, I just would have liked to mingle with other foreigners. My bro had the standard room and thought it was overpriced for what he got.

Room Tip: get the suite room. Its worth it.
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank travelpro69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MactanBeresorts, General Manager at Be Resorts - Mactan, responded to this review, 23 September 2011
Dear TravelPro69,

Thank you very much for staying with us.
We are glad to hear that you found your suite room to your liking and to be of good value.

We currently improving our Food and Beverage especially with our breakfast . Your comments are appreciated in reaching this goal .

As to the beach we maintain a full time team to ensure that it is cleaned on a daily basis , However there are times that the tides here causes the shoreline to move a lot further from our beach like most beaches in the area. In generally our beach area is quite enjoyable for swimming and snorkeling when the tide is favorable.

We will also look into our arrangement with some of our online business partners on how we can provide the best rate for our guest.

In behalf of the Be Resorts Team we look forward to welcoming you back .

BEst,

Garry Garcia
General Manager
Be Resorts Mactan



The team and I look forward to welcoming you again.

Garry A. Garcia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cavite
2 reviews
Reviewed 11 September 2011

My friend and I stayed in the resort for 2nights. On our first night, we checked-in past 9pm already as we came from our day tour trip in Bohol. It was a long and tiring night and so we wanted to relax and rest. We haven't had our dinner and opt to have our food just delivered in our room. However when we had our food ordered the woman who took our order informed us that room service is 'prohibited' and not allowed by the management. Worst is - we requested for 2 pitcher of water but we have to get the water by ourselves. My friend got annoyed of the situation. She paid much on the room but with the kind of treatment - it was really a bad experieince. We reported the incident on the front desk but they said that they have to investigate first the person from the dining who mentioned about the room service. my friend called her twice to get an update on the incident and call again to confirm so we would know if we should cancel our order, until a guy came and delivered our food w/out confirmation from the front desk. the guy apologized and started explaining. My friend said that he shouldnt be the one facing the guest but rather the manager of the hotel. She did spoke with the 'manager' but ended the night talking with my friend over the phone.

very modern interior and furniture.

Location - far than Shang Mactan. they wont assist on calling taxi service. you'll have to wait for a taxi to drop by or pass by in front of the hotel this is because they have their shuttle service. avail the hotel shuttle service or patiently wait for a taxi.

Room - it was good. clean. nice view of beach at the veranda. no wifi in the rooms. we had stay on the lobby to avail of the free wifi service.

Food - free breakfast - food was average. very few selection. salt condiment bottle is empty but is placed on top of the table. more of a display. i have to inform the waiter that the salt is empty.

Beachfront - do not expect long stretch of fine & wide sand.did not attempt to go on swimming on the beach front because of algae & seaweeds.

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MsLoneTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MactanBeresorts, General Manager at Be Resorts - Mactan, responded to this review, 23 September 2011
Thank you very much for staying with us. Let me assure to you that I have taken note of your experiences with our property .

We at Be Resorts will improve on the comments you have posted , so that on your next stay with us will be a more pleasant one.

The team and I look forward to welcoming you again.

Garry A. Garcia
General Manager
Be Resorts Mactan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minato, Japan
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 September 2011

I did not choose the hotel so my expectation was neutral.
Room is large, clean, bathroom is fine. Not much view to note but the stay was overall comfortable.
Nicely decorated lobby.
Private beach is small but clean.
Decent Internet connection in lobby and restaurant.
Staff service are ok.

One downside is that, maybe it's Cebu, but expect full of Korean tourists and it gets quite noisy, especially at breakfast.
Another is that you can not buy and charge to your room if you want to buy anything from the shop on the ground floor.
It has a diving shop on the beach and you could go diving with full equipment rental but weather permits.
10-15 min drive to airport and it was quite efficient, but nothing much around the resort.

  • Stayed March 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rubyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lower Hutt, New Zealand
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 August 2011

The moment you enter the gate there would be guards with big guns checking your taxi. It only means that they are very concerned about their guests' safety. Its nothing to worry about... dont be scared...
The staff would greet you the moment you enter the hotel. They are very nice and helpful. The modern furnitures were very attractive... I had to try to sit on them all hahaha... The room was very clean. The view of the pool down and the sea is very nice... It was off peak season when we went there so we had the infinity pool all for ourselves... If you are in cebu to relax, you could just use their bench chair under the umbrella and soak in the scenery and chill. If you are in to water sports or diving there an office just by the beach offering these service

ok the downsides : Wifi only works in the lobby... very slow or none at all by the pool.
The breakfast was so so... and there were a lot of flies around and the food were not covered.
The food is over priced...
The swipe card doesnt work well... you have to go to the reception everytime... if you are in the Nth floor you would have to go down again.
They wont let you take towels out of the hotel if you want to go elsewhere for jet skiing or other water sports (well understandable - you might not bring it back)... a bit bias favoring the korean guest - when we just saw them got out of the tour bus with hotel towels wrap around them... hmmmm....

but other than that it was all good stay...

:)

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ychean84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Be Resorts - Mactan

Property: Be Resorts - Mactan
Address: Punta Engano Road | Mactan, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Lapu Lapu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Be Resorts - Mactan 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
Indulge in our Cebu hotel's stylish accommodations while you simply recharge and get away from it all. Find yourself in a higher state of bliss as you experience Be Resorts Mactan's award-winning and contemporary interior design. Beyond the comfort and elegance of Be Resorts rooms is an extensive list of amenities that make your experience at Be Resorts Mactan a memorable and pleasurable one. ... more   less 
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Also Known As:
Be Resorts - Mactan Hotel Lapu Lapu
Microtel Hotel Lapu
Microtel Hotel Mactan
Be Resorts - Mactan Cebu Island/Mactan Island

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