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“microtel mactan.il recommend the deal”

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Be Resorts - Mactan
Ranked #12 of 31 Hotels in Lapu Lapu
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Bangkok, Thailand
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 October 2009

This hotel is brand new, and the staff is young and enthusiastic. They offer good value for money. We enjoyed our stay.

  • Stayed October 2009, travelled with family
    • Value
    • Location
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1 Thank mnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 15 October 2009

Microtel is considerably a boutique hotel that features nice mix and match furniture!

What highlighted our experience were the pillows in our bedroom...soft and comfortable, the room had warm and cool colors fused together and a nice “tree” picture frame. The pool loungers were nicely synthetic weaved in design that allowed air to pass through our bodies, great pool and beach view from our room and courteous and helpful security guards.

The least I enjoyed were: 1) Upon check-in, the receptionist brought us to the wrong room which my husband reserved earlier. Prior to checking in, my husband went to the hotel days before to make prior reservations and was given an ocular to the rooms by a lady attendant. She promised to put it in the system but unfortunately she didn't. It was a good thing AJ, the Bellman, efficiently granted our first request;

2) Our room was generally clean but the shower curtain in the bath room had brown stains in the bottom and had a rancid smell. It didn't smell fresh. The bathroom walls also had brown stains in the tiles;

3) The chef at the egg station during breakfast had a sour attitude in service. He seemed irritated as I was making my request on how I want my eggs done.;

4) I also didn't get to sleep well. In the middle of the night, the upper ground floor had guests dragging their chairs or even furniture. Very disturbing!;

5) The staff generally were not friendly and not consistent with their service. Some were just ok and some were not service oriented. E.g. I requested a food attendant to assist us in taking our pictures, she seemed uninterested to serve.

6) Upon check-out, the receptionist didn’t release us right away just because of a “missing glass” in the bathroom. We insisted that there was only 1 glass in the bathroom. My husband had to go back to the room and check. Finally, the receptionist let us go maybe because the room attendant confirmed that it wasn’t missing after all. I guess the supervisor should check the room thoroughly, especially making sure that amenities in the room are complete. This would save the embarrassment of guests having to wait just because of a "missing glass".

Generally, our stay went ok. We were not totally upset after these experiences. (just make sure the abovementioned concerns be addressed by management) It was a great place to just ---chillax-- and enjoy the sun! Thank you, Microtel!

  • Stayed October 2009, travelled as a couple
    • Value
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Thank sasha_iona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Be Resorts - Mactan

Property: Be Resorts - Mactan
Address: Punta Engano Road | Mactan, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Lapu Lapu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Be Resorts - Mactan 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
Indulge in our Cebu hotel's stylish accommodations while you simply recharge and get away from it all. Find yourself in a higher state of bliss as you experience Be Resorts Mactan's award-winning and contemporary interior design. Beyond the comfort and elegance of Be Resorts rooms is an extensive list of amenities that make your experience at Be Resorts Mactan a memorable and pleasurable one. ... more   less 
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Also Known As:
Be Resorts - Mactan Hotel Lapu Lapu
Microtel Hotel Lapu
Microtel Hotel Mactan
Be Resorts - Mactan Cebu Island/Mactan Island

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