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“Fantastic!”

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Abaca Boutique Resort
Ranked #1 of 30 Hotels in Lapu Lapu
Certificate of Excellence
Muntinlupa, Philippines
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fantastic!”
5 of 5 bubbles Reviewed 28 April 2014

My husband and I decided to return to Mactan to celebrate our first anniversary. Since Shangrila was fully booked, we decided to shorten our stay there and transfer to Abaca (instead of changing rooms). It was the best decision ever! Abaca provides fantastic service! We wanted to stay longer! The room that we stayed in is huge! Everything you ever need is there. It's like heaven on earth. Breakfast can be served at your preferred time. There is no time limit. It can also be served in your room if you do not want to go out. The restaurant offers great food. We tried the boneless short ribs and we were just too happy! We will definitely come back.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nezzlheiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 reviews from our community

Traveller rating
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    38
    4
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    1
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Paisley, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

Stayed here with my husband for a long weekend and could easily have stayed longer. This is a fairly small resort but the villas are incredibly roomy and spacious and we had our own private pool and small garden area where they served breakfast if you did not want to walk the few minutes to the dining area. There is a fantastic variety of food and the head chef greets and chats to you daily and if you request any particular dish they are more than happy to accommodate you. Be warned the portions are generous and the roast chicken dish could easily feed 3 people. There isn't much of a beach but a fantastic pool area where you are served a constant stream of drinks and nibbles and feel totally pampered. It is hard to fault this hotel but the biggest praise I would give is to the service, the staff are delightful and their service is outstanding you won't be disappointed with this resort. My only criticism is probably with the lack of Eco friendliness in particular the surrounding islands...they have some good snorkelling but I was dismayed to find shells and coral on sale everywhere......there is a fantastic snorkelling area but most of the coral has been taken.....
I would hate to return to find the sea beds empty!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buona23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

Nothing can describe their excellent customer service, from picking us, going to our room, serving our foo d, drinks and even servicing our needs in the pool all the way from dropping us back in the city -- had great time, great food and very comfortable atmosphere -- will definitely go back here again

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

Spent a couple of days at Abaca and I must say, we were VERY impressed by the service! The pickup to the hotel was a nice comfortable ride - a very warm welcome. As the gates opened to the resort, we saw a line of staff waiting patiently to greet us. They all knew us by name and we were also surprised to find a nice Honeymoon room set up for us - candles everywhere and a complimentary dessert + bottle of champers. Such a nice thought. I can vouch for all the positive comments about the service - check the definition of "excellent customer service" in a dictionary and Abaca should appear! The butler even gave us his personal mobile number so we can contact him whenever, if needed. They also helped us go to the city to buy an international prepaid card (the resort doesn't support IDD calling from their phones - but no biggie) and they also helped us book ferry tickets to Bohol, our next destination. Even more impressive, is they were glad to warm up some of our food (which we brought in from outside), and served it to us poolside! Not to mention the complimentary fruits, desserts, etc served to you throughout your lazy relaxing sessions in one of their private cabanas poolside. The staff are also fun and friendly, always looking for best photo taking opportunities and they would just do anything for you to make you smile.
The rooms were so stylish and clean - and the complimentary cookie and nuts were such a welcome treat. The beds were soft and so was the lounge chair outside our room. I can't say how many times I've sat on a hard chair but this one was welcoming. I especially liked that the deco was just so Filipino - perfect on a trip to Mactan.
I can't tell you all how amazing this place is - you must try it out for yourself and try to prove me and the other reviewers here wrong! But I think it will be a hard thing to do. LOVE THIS PLACE!

Room Tip: There aren't many rooms as it's quite a private resort. The one we had was on the top floor...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lizzymckenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Quezon City, Philippines
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

Every year I visit Cebu with my wife and 2 daughters. In 2013 I ate at Maya a Mexican resto at Crossroads and the manager told me they also had a resort. I didn't mind it at first but looking for a place to relax for our 2014 visit we decided to try Abaca. We didn't have that much expectations except for the glowing reviews here in Tripadvisor. We were blown away by the level of pampering we got from the pick up at another hotel to Abaca and the wonderful reception and tour given by no less than the manager Glenn upon our arrival. The room was spacious and really nice. They accommodated the 2 day beds for our kids and the extra pillows I requested. Everything smelled nice and the bathroom was something my wife really appreciated, wide and as big as the bedroom. But the thing that made our stay memorable were the dishes that Australian Chef Pat prepared from breakfast to dinner. We cannot find any flaw in any of our dishes. Portions are quite big though but since they were so good we have to forego our diet. We can't wait to go back again and this time with the rest of our family.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bap2_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

It is hard to add further positive comments to the ones already shared in other previous reviews, but this place and its staff really deserve to be awarded! Our stay in Abaca was quite long (7 days) and at the end we really felt like part of the family. Overall comments are:
Rooms: immaculate, specious and homey.
Service & Butlers: even if we experienced some issues during our stay (mostly related to the gym that was under renovation), the whole staff has been actively involved to propose us solutions and alternatives that at the end were suitable for us.
Pool area: clean, private and supervised by a full day butler service at your disposal.
Spa: professionals, high standards (also in the product that they use), privacy granted.
Food: this part is becoming such an important factor in recent days holidays experience and none of our expectation has been turned down. Chef Patrick and his team made every meal a gourmet experience and they didn't disappoint us even when we specifically asked them to cook some Philippine's food out of the menu for us.
At the end, the really disappointing point is that you do not have proper access to the beautiful sea, but the resort can arrange for you a boat trip to the nearest islands to explore the amazing surrounding nature.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank littlesecret2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 17 February 2014 via mobile

We stayed here in November, just after the Typhoon. From start to finish our stay was complete perfection.

The head butler Raffy and his team are amazing, and nothing is too much trouble for them. Throughout our stay the staff were constantly attentive, friendly, cheerful and helpful. Service is incredible, and despite the fact there is always someone near at hand to pre-empt whatever you want, the team are very discreet, seeming to appear as if from nowhere when needed.

As expected, our room was lovely - spacious and well furnished.

The food at the restaurant was excellent, and over our four nights we probably ate pretty much everything on the menu. If anything the food is so wonderfully rich and the portions so generous we felt as if we'd overdone it a bit. We loved our daily chats with the Aussie chef wade, and often we'd see little tweaks in the menu that reflected our preferences.

Could not recommend Abaca enough, it is an exceptional operation.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Herbifoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abaca Boutique Resort

Property: Abaca Boutique Resort
Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Phone Number:
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Lapu Lapu
#1 Top resorts Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#1 Spa Hotel in Lapu Lapu
#2 Business Hotel in Lapu Lapu
Price Range (Based on Average Rates): ££££
Number of rooms: 9
Official Description (provided by the hotel):
Abaca, one of the most exclusive boutique resorts is located in the beautiful central Philippines on Mactan Island. Abaca is a tropical hideaway that offers the tranquility of very private deluxe suites set in a lush tropical oceanfront retreat. In addition to the spacious suites and villas, guests enjoy full luxury spa and restaurant experiences. ... more   less 
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Also Known As:
Abaca Boutique Hotel Lapu Lapu
Abaca Boutique Resort Cebu Island/Mactan Island

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