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“It's The Service More Than Anything Else” 5 of 5 bubbles
Review of Abaca Boutique Resort

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Abaca Boutique Resort
Ranked #1 of 30 Hotels in Lapu Lapu
Certificate of Excellence
Davao City, Philippines
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“It's The Service More Than Anything Else”
5 of 5 bubbles Reviewed 10 August 2014

Abaca is a pleasant surprise amidst the many hotels that line Punta Engano Road in Mactan. From Shangri-la, we transferred here not knowing that to expect, as I did not do my advance research. There is no front desk, just a lovely restaurant, where we had lunch while waiting to be checked in. This is a small property, with only 9 accommodations ( 6 suites and 3 villas), so it is really private and quite. We stayed in the remaining available Oceanfront Spa Villa. I can throw in all the superlatives about the villa ~ large, modern, high ceiling, beautiful design, lovely interior ~ but what impressed me the most was the excellent service, the best we've come across so far. The staff are very attentive and does well in anticipating everything, and I mean everything, you might need!

Food was great. The complimentary cheese and bubbly before dinner was a nice touch. Breakfast (included in the room rate) was superb. Lunch and dinner were wonderful.

Staying at Abaca is like having your own private resort. There is no proper beach, but there is an infinity pool, where you can enjoy your free drinks. Complimentary coffee and tea, available through out the day. You can have your massage in the cabana by the pool, or try the more private and tranquil spa. More add ons: really refreshing welcome drink, nuts and cookies in your room, free local drinks in the fridge, unlimited bottled water, in room iMac, complimentary airport transfer. You can make any request, as long as reasonable and possible, and they will gladly do it for you.

Abaca is on the pricey side, but I would say is all worth it. You can check out their rates on their website online. We got lucky with the lower rate we got, all the more that we enjoyed our stay there.

If you want a cozy private retreat, great food and excellent service, then this is definitely worth a try.

Room Tip: Call/book in advance, as there are only a total of 9 accommodations.
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JasperC1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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371 reviews from our community

Traveller rating
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    38
    4
    0
    1
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

We stayed three nights but felt like a week. The service provided was unbelievable. The staff are the best we have come across making sure that you feel very special and relaxed. Australian chef and his team deliver a wonderful menu and the free poolside snacks during the day are great as well as the post dinner cocktails. Only 9 rooms so very private and quiet. We stayed in the ocean view villa which was fully secluded and had its own plunge pool. The resort infinity pool and cabanas were a great place to kick back for a couple of hours. The room was spacious and modern. Can't speak more highly of the place.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DF61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

best hotel in mactan.

the staff are the best. they are very hospitable and they will do everything to ensure that you are comfortable and get what you want/ need.

restaurant is delicious - serving western food mostly using the best ingredients.

since there are only a few rooms, you feel like you almost have the resort to your self.

the rooms are excellent, luxurious.

view of the ocean is amazing.

Room Tip: rooms with a view on the first floor are the best.
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  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ana O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

We stayed at Abaca for 5-nights. This is a quiet and well organized private resort which still has some to imporve to compare aman resorts. However, the room rate is appox. half of that of aman's. If you live in a place which has a direct flight to Cebu, you'll not be bothered with the transit at Manila and the thrilling flight in a small plane to Amanpro. The guest room which they call "suite", which is not really a suite room, but just a large double bed room is equipped with a cozy bed and a refregerator filled with complimentary soft drinks. If you go to the swimming pool, the staff boy immediately runs to you to ask which cabana you like to be prepared. A glass of cold water with a slice of orange will be soon served to your cabana, and after a while, some cookies and ice cream are also served for you. Five cabanas and several pairs of deck beds are enough for only 9-room resort. If you want go to Island-hopping which starts just in front of the resort, your butler and a cook will come with you to serve you on the boat and BBQ on the island. The hot water is not enough to fill the bath tab and use the shower simultaneously. The Wi-Fi is too slow for internet surfing. Even though, as the restaurant is the best in Cebu, this resort is worth to visit.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rippe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metro Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

This has surpassed our expectations in terms service and total vacation experience. The service was personalized, our needs were always addressed, They went the extra mile in making my wife's birthday memorable with all those balloons, candles, cakes and even a bottle of champagne. There is delight at every corner. It was just a wonderful experience.




Room Tip: I had the best sleep here in years.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcos D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
131 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

We moved from Shangri-La to Abaca during our trip to Cebu. Shangri-La is a huge resort whilst this property felt like a private residence. The concept is similar to that of Aman. No signing of bills after meals/spa treatments. We were addressed by name throughout the stay at all areas.

The 5 star rating of this resort is dedicated to the staff of Abaca. We had wonderful service throughout our stay from all the staff in every area of contact. They were prompt in anticipating our needs and addressed our concerns promptly. They treated our feedback seriously and the response to it was way beyond our expectations.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Singap0reTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 July 2014 via mobile

I came here with my husband for honeymoon and we have found nothing to complain and everything to compliment about this resort. Our butler, Raffy ensured that we are well taken care of and that our stay was as comfortable as it should be.
The chef at the restaurant is very friendly and the food is magnifique! We were surprised with champagne and a room lit with about 50 tea candles with a personal note from the entire staff congratulating us on r marriage.
Our room was always kept clean and breakfast was really delish!!
The pool is amazing. It is very relaxing and has a nice view to top it all.
I would recommend this to couples and individuals who wish to relax and take a break from the hustle and bustle of the city.

Stayed July 2014, travelled as a couple
Helpful?
3 Thank MissOpinionated28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abaca Boutique Resort

Property: Abaca Boutique Resort
Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Phone Number:
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#1 Spa Hotel in Lapu Lapu
#1 Romantic Hotel in Lapu Lapu
#2 Business Hotel in Lapu Lapu
Price Range (Based on Average Rates): ££££
Number of rooms: 9
Official Description (provided by the hotel):
Abaca, one of the most exclusive boutique resorts is located in the beautiful central Philippines on Mactan Island. Abaca is a tropical hideaway that offers the tranquility of very private deluxe suites set in a lush tropical oceanfront retreat. In addition to the spacious suites and villas, guests enjoy full luxury spa and restaurant experiences. ... more   less 
Also Known As:
Abaca Boutique Hotel Lapu Lapu
Abaca Boutique Resort Cebu Island/Mactan Island

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