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Morten
Nannestad Municipality, Norway

Not so good as i expected.

3.0 of 5 bubblesReviewed 2 Apr 2011
This hotel are more for Korean visitors. The food should be more international, western.
Its not alowed for adults to slide with small children if they need help in yhe childrens poolslide. Not for familys with children under 5 yrs. Next time we go to Shangrilla Mactan insted.
Date of stay: March 2011
Trip type: Travelled with family
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JparkResort, other at Jpark Island Resort & Waterpark, responded to this review
Responded 26 Jan 2018
Dear Guest,

Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities.

Sincerely,
Jpark Island Resort and Waterpark, Cebu
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (1,729)
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    Show reviews that mention
    All reviews imperial palace abalone mactan suite water park is living room family with kids breakfast buffet korean guests ocean view mini golf upon check main pool beach area cebu city slides pororo pools
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    1,106 - 1,111 of 1,729 reviews
    Reviewed 1 April 2011

    my kids love it...so i love it. The rooms are average. The furnitures white and has a touch of turquoise. Watch out for the water from the shower. You just have to let it run a bit. The first flow is quite yellowish. The food is also average. The amenities are another thing. Toddlers will enjoy the tiny water slides of the pirates cove. Teens and adults will enjoy the three slides of different levels. And they made up for the little flaws.

    Date of stay: March 2011
      • Value
      • Location
      • Rooms
      • Cleanliness
      • Service
    Thank Rnplus2
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JparkResort, other at Jpark Island Resort & Waterpark, responded to this reviewResponded 26 January 2018

    Dear Guest,

    Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

    Again, thank you and we look forward to your next visit.

    Sincerely,
    Jpark Island Resort and Waterpark, Cebu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 March 2011

    We were at the resort during chinese new year's it was alot of fun the rooms are awesome the staff was great water park was also alot of fun. They have a super buffet as well.

    Date of stay: February 2011
    Trip type: Travelled as a couple
    1  Thank FordManMikel
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JparkResort, other at Jpark Island Resort & Waterpark, responded to this reviewResponded 26 January 2018

    Dear Guest,

    Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

    Again, thank you and we look forward to your next visit.

    Sincerely,
    Jpark Island Resort and Waterpark, Cebu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 February 2011

    wonderful place... buffet is excellent! with wide variety of delicious cuisines. Room was very clean, peaceful and with 36" LCD TV!

    Date of stay: December 2010
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    2  Thank livingthedream8
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JparkResort, other at Jpark Island Resort & Waterpark, responded to this reviewResponded 26 January 2018

    Dear Guest,

    Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us.

    Sincerely,
    Jpark Island Resort and Waterpark, Cebu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 February 2011

    Wow, the room was soooo huge. It feels like we're in the real PALACE. We're treated as queen and king. All the staff is outstanding. Water Park is exceptional. I've been in Europe, Hongkong and Malaysia and this is hotel is incomparable.

    Date of stay: January 2011
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    2  Thank PardsPhilippines
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JparkResort, other at Jpark Island Resort & Waterpark, responded to this reviewResponded 26 January 2018

    Dear Guest,

    Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us.

    Sincerely,
    Jpark Island Resort and Waterpark, Cebu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 January 2011

    To celebrate my son's baptism we stayed at Imperial Palace Waterpark Resort and Spa. They have one of the most efficient and accommodating staff in the hotel industry. We were met with very helpful valet attendant. The front desk personnel were very efficient and friendly. They made us feel truly welcomed. When this hotel first opened my friends and I checked this hotel out and we didn't get the same kind of warmth then. I guess a lot has changed since they first opened to the public. Even the uniforms of the staff were different. It was then black and dreary now this time around they were dressed pleasantly! :) Checking in was no hassle thanks to a very well trained staff. One of the most efficient front desk staff I've ever encountered.

    The suite room was totally to our liking! My son had a grand time playing in the walk in closet that led to the spacious bathroom pretending that it was his own military base. It was also nice to have two large LCD TVs with cable one for my son and my mom. No remote control battles while we were there. :)

    Food was great! The buffet breakfast was excellent! There were a wide array of food to choose from The fresh fruits and juices was my mother's favorite.

    Of course the waterpark was a big hit with my son. We spent most --ALL- of our time there although there were a lot to be done-should have done while there! They have a wonderful pool that I wanted to try but couldn't at that point since I had to watch my son having a grand time at the Waterpark. The slides , lazy river, tidal pool and the other attractions in the waterpark were safe and fun for children to spend time in. There were enough lifeguards to make you feel confident to drink you soda and take a bite of their delicious pizza.. Life vests were also available for adults and kids to use. Not the biggest waterpark I have been but one of the cleanest and safest. If you are in Cebu you might want to try the waterpark in this hotel. They have day use rates with buffet which we will definitely try next time or cabanas to rent.

    We just want to go back experience the warmth of the sun, sand and people at Imperial Waterpark Resort and Spa but my son has other ideas tho. He said. ' I want to live here!' :)

    Date of stay: January 2011
    • Trip type: Travelled with family
      • Value
      • Location
      • Rooms
      • Cleanliness
      • Service
    4  Thank maria ace g
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JparkResort, other at Jpark Island Resort & Waterpark, responded to this reviewResponded 26 January 2018

    Dear Guest,

    Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us.

    Sincerely,
    Jpark Island Resort and Waterpark, Cebu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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