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“Not for overweight or heavy guests”

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JPark Island Resort & Waterpark, Cebu
Ranked #7 of 31 Hotels in Lapu Lapu
Certificate of Excellence
Hong Kong
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not for overweight or heavy guests”
Reviewed 22 July 2011

A fine hotel overall, but there is no "real" beach.
What aggrevated was that kids under 8 were not allowed on two of the three slides and anyone over 150 pounds were not allowed on two of the three slides. In sum, I could go down none of the slides that my children were allowed to go on. Why is it that other water parks have a 250 pound weight limit while this place limits it to 150 pounds? And rules are strictly enforced. I was sunburned after the first day and was summarily ejected from the lazy river on day two as cotton T-Shirts are not allowed in the pool. Doesn't do much for customer service - i.e. if you're sunburned, you should simply stay in your room and since the kids are too young, the entire family needs to stay there since wearing a T-shirt is verboten..... It could have been oh so fun for the entire family.......but came up short......

  • Stayed August 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank HKVol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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659 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
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Manila
Level 6 Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 20 July 2011

The hotel has over 500 rooms and about half are suites. The service was excellent from the moment we check in. I was upgraded to a 1 bedroom suite and the room was great. All the amenities you expect are there plus a big tub/shower area. There is a free form pool and a great water park with 3 different kinds of water slides. There is also a children's water park pool area the kids would love. Finally, they have 5 restaurants inside the property to choose from: Chinese, Korean, Filipino, continental buffet and the beach resto. Definitely this property is posed to be the next big hotel in Cebu!

Room Tip: Upon check in, politely request for a suite upgrade, since they have so many suite rooms, most likel...
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  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank EdgarAntonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danville, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2011

Had the pleasure of having one of the most experienced and knowledgeable host I have ever had in a resort who made sure all of our needs were met properly and always tried to assist us in getting around in the city safely.Her name was Lorrie Lagtapon.Looking forward to spending another rewarding holiday with you soon.My gratitude to all of your employees on their service dedication.The Cartiers(James & Marilyn)

Room Tip: Try to get a room facing the the pool and waterpark.The night lights are beautiful
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  • Stayed August 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank cartier67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antipolo City, Philippines
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 June 2011

lots of people and kids around the hotel. The room was spacious and have separate sleeping room and sitting area plus a great bar inside.

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank honeyzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 June 2011

Stayed here with the family and although it was quite expensive, I felt overall it was kinda worth it.

Pros include: the rooms and the facilities are new and tastefully decorated. I usually rate hotels with the cleanliness and state of the bathrooms and IP is up there at the top. Buffett breakfast was good. Although the resort is a bit isolated, it makes up for it with all the pools and waterpark which is free for guest use.

Cons: not that much but if I was nitpicking, I hated the idea of signing for everything, when you go slide in the waterpark, borrow towels, get your wristbands, etc. Also, the lifeguards at the pool made me feel like that we were being watched not primarily for our safety but rather to enforce the pool rules. I know some of it IS related to safety, but the impression was they were watching every move you made which was not exactly welcoming.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Nimr0d19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 June 2011

Traveled to Cebu as soon as school ended with my husband and 2 kids. We booked the Mactan suite for 4 nights and we were not disappointed. The room was spacious and clean with 2 TV sets (one for the kids and one for us) and a balcony overlooking the pool.

The beach was not great but the pool more than made up for it. The water park slides and pool were a hit for the whole family. We enjoyed them very much. My son liked shooting the hoops in particular and met a few new friends there.

The breakfast buffet was good with a variety of choices from local to international--Korean, Japanese, Chinese and Continental. Their Korean restaurant, Maru was excellent. The food was so good that my daughter kept ordering the bulgogi. Would have to agree though with the other reviews that the food was pricey.

The kids club was wonderful, staff was great. Both kids loved it. They were kept busy while it was raining.

The shuttle to Cebu was a plus. It came and went on the scheduled time. One gets a chance to shop and see the city as well.

Would recommend to families with pre-teen kids!

  • Stayed March 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank ninimd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los angeles, ca
Level 6 Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 June 2011

The place charges like a 4 star hotel but does not provide for the amenIties of a 4 star hotel. Sauna not completed. Food fair and OVERPRICED.
NO INTERNET ACCESS .
THE ONLY GOOD THING ON THIS HOTEL IS THE WATERPARK.
STAFF ARE VERY POLITE.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kent2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JPark Island Resort & Waterpark, Cebu

Property: JPark Island Resort & Waterpark, Cebu
Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines (Formerly Imperial Palace Waterpark Resort and Spa)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
#5 Luxury Hotel in Lapu Lapu
#6 Family Hotel in Lapu Lapu
#7 Business Hotel in Lapu Lapu
#7 Spa Hotel in Lapu Lapu
Price Range (Based on Average Rates): £££
Hotel Class:5 star — JPark Island Resort & Waterpark, Cebu 5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Imperial Palace Waterpark Hotel Lapu Lapu
JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island

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