I've been doin some research about this hotel eversince my cousin told me we're goin to stay there. but we were so disappointed when we arrived 'cause nobody entertained or lead us to the checked-in area. We actually find our own way just to check-in. and when we are already checked-in, nobody accompanied us to our hotel room to lead us the way.
The internet connection isn't that good, either the food. And they don't treat people fairly even if we paid so much just for that vacation. they treat Koreans nicer than Filipinos or other foreigners. The fact that we have an American guests, they should have treated us fairly.
And they have corkage! which is so different from other hotels that we've been before. The only reason why we bought snacks at the mall is because the prices in this hotel is too high & not so affordable. It's not worth it to shop inside, and they don't have everything we need inside. asking for half of the price that we bought as a corkage fee is too much!
And the pool is a matter of fact not good cause we can smell the strong chlorine that they put in it. and they didn't allow our American guest to go on the slide just because of a necklace that he never worn out of his neck.
but as a consolation, they also have nice staffs.. especially the one who accompanied us upstairs when we bought some stuffs at SM Cebu.
all-in-all, our vacation was good but the hotel experience is so BAD!
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- Also Known As:
- Imperial Palace Waterpark Hotel Lapu Lapu
- JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island