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Jpark Island Resort & Waterpark, Cebu
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Reviews (760)
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307 - 312 of 761 reviews
Reviewed 16 October 2013

We did not stay here but enjoyed a very nice day at this waterpark and resort. I was impressed with the swimming pool and waterpark facilities. It was much appreciated that we could use lockers to put our personal items in while at the beach for no charge. Everything there is first class and done very well. The staff was nice and the open air restaurant near the check in desk offered very good food. All in all, we had a really nice time there and will go back again.

  • Stayed: March 2013, travelled as a couple
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3  Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JparkResort, Digital Marketing Specialist at Jpark Island Resort & Waterpark, Cebu, responded to this reviewResponded 17 January 2018

Dear Guest,

Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

Again, thank you and we look forward to your next visit.

Sincerely,
Jpark Island Resort and Waterpark, Cebu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

good points??? spacious room; breakfast buffet is a feast ; kiddie pool is good. downside??? staff not so accommodating; small beach front; too crowded. room labels misleading - rooms says garden view but in reality there's no garden view what you see are houses and buildings. Overall experience? the hotel does not live a lasting impression. I don't recommended this place for those you wants relaxation & quite moments.

  • Stayed: June 2013, travelled with family
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    • Sleep Quality
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6  Thank greatcebu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JparkResort, Digital Marketing Specialist at Jpark Island Resort & Waterpark, Cebu, responded to this reviewResponded 17 January 2018

Dear Guest,

Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities.

Sincerely,
Jpark Island Resort and Waterpark, Cebu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

This is the first hotel I recommend for families with kids. I have a family of 6, and my kids love it here. We usually stay in the Mactan suits as it fits our family size, with their complimentary extra bed.

Honestly, I get annoyed when people say there are too many Korean guests. Who cares! They won't complain if there is too many Filipino guests.

I've really never had any problems with staff or facilities. The last time we stayed here, our room AC didn't work, but they simply moved use to a different room with a fruit basket for the troubles of having to change rooms.

We stay here at least 6 times a year, as this is our go to "Birthday" treat for whomsoever birthday it is for my family.

  • Stayed: September 2013, travelled with family
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1  Thank Burt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JparkResort, Digital Marketing Specialist at Jpark Island Resort & Waterpark, Cebu, responded to this reviewResponded 17 January 2018

Dear Guest,

Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

Again, thank you and we look forward to your next visit.

Sincerely,
Jpark Island Resort and Waterpark, Cebu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2013

their pictures in their websites look more dazzling than in real life. we came for day use and some of the rubber mats they provided for the water slides had black stuff sticking on them, like molds... staff were very friendly though.... beach front is ordinary

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
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5  Thank GingGing_Saging
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JparkResort, Digital Marketing Specialist at Jpark Island Resort & Waterpark, Cebu, responded to this reviewResponded 22 January 2018

Dear Guest,

Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

This is also to express our sincerest apologies for the inconveniences you have experienced during your stay. We are now implementing corrective measures to address these issues, and are also looking into how we can further improve our services and facilities.

Sincerely,

Jpark Island Resort and Waterpark, Cebu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013 via mobile

Stayed here last year for my birthday!
Too many Korean guests.
The place has a nice breakfast buffet. Courteous staff.
The water park is one of its kind in the city, yet we opted to rest and enjoy the elegant room and food. We'd surely come back!

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank MarkMarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JparkResort, Digital Marketing Specialist at Jpark Island Resort & Waterpark, Cebu, responded to this reviewResponded 22 January 2018

Dear Guest,

Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay.

Again, thank you and we look forward to your next visit.

Sincerely,

Jpark Island Resort and Waterpark, Cebu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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