My wife and I were in Cebu from 13th to 15th January 2014. Booked the Dulcinea Hotel and Suites due to the favourable comments and ranking.
The hotel provided complimentary airport pickup, had to call them up despite emailing them the flight details as there were no response/acknowledgement. Nevertheless, we were ferried to and fro the airport in a big MPV with a pleasant driver.
Upon arrival at hotel, was a bit taken aback as she is located behind a shop on a main road. The hotel doesn't look spectacular, and reception is at level 3. Nevertheless, staffs are very friendly and pro-active.
We reserved a Superior Room, supposedly with an "Ocean View" but got one facing the main road instead. Room is big, with tiled flooring, flat screen TV, and cable. WIFI is complimentary, and connection is good. The bathroom is also quite big, and clean. Hot water for bath is great (hot, not lukewarm) but the flow rate from shower is slow.
The rooms are not provided with drinking water but an empty glass container for you to bring to the reception area, where a hot/cold water dispenser is located for complimentary water. Adjacent to the dispenser is a fridge with canned drinks (alcoholic and non-alcoholic), and snacks next to it, where you can pay for them at the reception.
There is a cafe located in level 2 (where breakfast is served), which is directly below us, hence we can hear music blasting from their stereo and noise from the traffic late into the night.
As I was there mainly for work, the location helps as it's directly opposite Gaisano Mactan Island Mall which houses several eateries, a big supermarket in the basement, and a department store occupying four levels. (We had dinner there on the first night at Jo's Chicken Inato. Do try their roast chicken, and the grilled fish a.k.a. bangus.)
Breakfast is not the typical buffet style you'd find in many hotels. Here, I'd say you're given a choice of carbo (toast or waffles etc.), egg (sunny side up or poached etc...), protein (bacon or fried pork or corned beef etc), fiber (fruits) and beverage, served to you. Service staff is courteous and friendly.
In all fairness, as much as the service staffs are friendly, with close proximity to mall and airport, and clean towels and cups in the room, I'd say this is more of a 2+ star standard straying towards the "no frills" category. I might be wrong as I haven't visited other hotels in Cebu to make a comparison, but for the rate they're charging it's definitely higher than the "no frills" nearby, hence please have the right expectations when you book this hotel.
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- Also Known As:
- Dulcinea Hotel Lapu Lapu
- Dulcinea Hotel And Suites Cebu Island/Mactan Island