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“so bad”

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Lancaster Hotel Cebu
Wollongong, Australia
1 review
“so bad”
Reviewed 24 April 2014

not sure how this place can be called a hotel. I dare say only a couple of those "professional" photos are taken here. There is no dining room. The pool is basically in the middle of a car park. the hotel is actually all apartment rentals. the hotel "office" is a table, chair, and computer near the "bar". The shower prepare to have freezing then boiling water come at you, there is nothing in between. the bathroom doesnt look like its been cleaned. The toilet still had remnants of the previous guests all over the bowl. The shower/tub hadnt been cleaned and who knows what was stuck to the tub. Room was dirty. Steer clear of this place, I wish I had.
There is no service. Waited for the airport pick up for an hour before eventually getting a taxi.
Creepy place, dodgy door locks.

  • Stayed April 2014, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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49 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2013

Old room that even had the gas cut off for the stoves for safety reasons. Potable water? Told to boil the tap water. Corridors not lit and most rooms were in a state of ill repair and should have been condemned. Very insecure and eerie feeling. Paying for the use of the pool? Seriously? There is no sign on the entrance, even the taxi got lost. Room was clean and tidy to be fair but I am glad that my fiancee was not staying here alone. After sunset anything could have happened. Dire place that I am glad I had only had to spend one night in. The transfer to the airport on check out was handy; the only good thing about this place was getting out of it!

Room Tip: Don't stay here ever in any room
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  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Andrew300371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lapu Lapu hotels

Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2013

Pros: Near to Airport, Free pickup and drop, Lobby area WIFI, Full Kitchen
Cons: Old hotel, Cockroaches in room, Average size room, all smoking rooms.

This hotel is near to airport (2 km) and free pickup if you talk and make sure they will come for pickup at the airport. Full facilities in the kitchen such as Gas stove, rice cooker and few utensils, electric kettle. Shopping mall for grocery is walking 10 mins or by taxi 50 peso. Taxi available easily at the hotel lobby.

Swimming pool is there but kids pool is very dirty and old. cannot be used. However, adult pool is good and clean.

Hotel looks is very old and it is sharing the properties with other hotel named SDR. Seen cockroaches in room.

Room Tip: might try other option.
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  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank DMM_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 August 2013

This hotel should be removed Agoda or any other website.
Everything about it false advertising.
Dirty, smells, service is none existing.
Even the fleas have moved out?
Bad, bad, bad, a real shocker.
You pay for the use of the pool, the towels.
The restaurant does not exist.
Every thing in the room is dirty.
The room smells.

Room Tip: Book else where.
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  • Stayed August 2013, travelled as a couple
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Helpful?
4 Thank Keith7772013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarlac
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 June 2013

We spent our last day of our 4-Days Cebu Family Vacation at this hotel because it was cheaper, near the airport, and a place where we will just sleep in (we were going to go on an all-day Cebu City tour anyway). We had a hard time locating the place since it had no eye-catching signboard, and the entrance is at the back of a condo. The hotel staff were friendly and accommodating on checking-in, but you won't see them again until check-out. We were checked-in even though it was only 12:30 PM. I think Lancaster Hotel is actually a condotel, shared by different companies. We stayed in 2-storey, 2-bedroom, 2-bath, fully furnished unit. The rooms were small but comfortable. The bathroom upstairs had a bathtub but is shared by both rooms. The living room, kitchen and dining area are sufficient. The kitchen has cooking and dining utensils, ref, gas stove and microwave oven. The hotel has a small, clean swimming pool which is 4-6 feet deep (not child friendly), but refreshing. The downsides: There are a lot of "baby" cockroaches crawling around. There is no electric generator (we had a power outage at 3 AM? - no aircon for more than 2 hours). Bathrooms are provided with only a shampoo and a soap each. Overall our stay at this hotel was acceptable, considering the price.

Room Tip: There is a Nuat Thai Massage Parlor at the Mactan Tropics Center along the main road (about 400 mete...
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  • Stayed June 2013, travelled with family
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Helpful?
Thank Gerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 March 2013

me and husband stayed in this hotel for a month there were two or three part of its building that looked unfinished or abandoned i don't know but it seems like it had been like that for quiet a while. our room was in the last part of the building that looked like it was just us that's occupying it. its ok for privacy i guess but at the same time it was really creepy and dark around the hallways. had a lot of rashes after swimming in the pool it was horrible the room itself was comfortable and clean we had a little kitchenette which was very nice. it was very pricey for what you get. if you're looking for an affordable decent place to stay that's close to the downtown city of cebu i would recommend casa amigo and if you're looking for somewhere that's close to the airport and beaches there are a lot of other hotels around lapu lapu city that are way better. all in all we wouldn't come back again.

  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank llein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Voorburg, The Netherlands
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 November 2012

Arriving at this hotel is kind of a different experience. Being part of a complex of buildings, there are 2 receptions, the one for Lancaster is in the back. It looks all a bit outdated at first sight, but once in the room I was surprised by the size and facilities of it. Very spacious room, small but sufficient bathroom, free wifi, queen size bed and a complete kitchen with utensils. Friendly staff. Location excellent near Mactan airport and also shopping area as well as restaurants. I would probably come back here again in the future.

Room Tip: I would prefer a room on a higher level. I stayed on the groundfloor, opening the curtains would giv...
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  • Stayed November 2012, travelled on business
    • Value
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Helpful?
Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lancaster Hotel Cebu

Property: Lancaster Hotel Cebu
Address: Barangay Pusok, Lapu Lapu 6552, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #18 of 27 Speciality Lodging in Lapu Lapu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Lancaster Hotel Cebu 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Lancaster Hotel Cebu Cebu Island/Mactan Island

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