We checked in - i noticed that the website is very misleading. The place is in total mess. Halls are bare and you can notice the poor state of building. Neighboring buildings was broken windows, halls are unfurnished, no light on our end of the hallway & we were the only ones on the 2nd floor & they decide to put us the the very end room!
Staff were very rugged looking -not professional at all. They were slack in service, considering it wasn't a cheap motel. The room didn't looked cleaned for a while. Hairs in the bath, stains on the couch & cushions, toothpick on the side table, and dishes weren't properly washed.
The room has a very peculiar noise every night too. Although we know there weren't any other guests on the floor, there's always a banging sound coming from the walls. The music from the bar is too loud & the cable TV stopped working on our last night! I could've sworn someone even entered the room as I have left the TV on & remote on the bed, and came back w/ the TV turned off & the remote left on the couch.
Food is overpriced - so is the items in the mini-bar. The only good thing is the location near the airport & kitchen facilities -but I could've gone somewhere else that's near, and get overall better service.
Surrounding area was very rough as well... not to mention the swamp across the road.
I dont think this is good value for money at all.
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- Also Known As:
- Lancaster Hotel Cebu Cebu Island/Mactan Island