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Crimson Resort and Spa, Mactan
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Reviews (4,175)
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2,941 - 2,946 of 4,177 reviews
Reviewed 12 June 2014

Even though the place was far from the city, the amenities they had is great all their staff are hospitable. The place is clean and the staff are friendly. Over all the place was a great place to escape from the city. The scenery is all nature a combination of Sea and Clouds. :)

  • Stayed: June 2014, travelled as a couple
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1  Thank anne18_cebu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 14 June 2014

Dear anne18_cebu,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

We are glad that you enjoyed the peace and serenity and once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Kristofer Quadros
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

I've previously stayed at both the Movenpick and Shangri La hotels in the Mactan/Lapu Lapu area, so decided to take a gamble on a short weekend break with a friend and went for a non-international chain. It paid off. Same coastline, same facilities and activities, fraction if the price.

The accommodation is lovely; individual, chalet style houses, not a high-rise hotel block in site. Good beds, hot water, clean etc. the reception area is beautifully done,very calming.

The food was pretty good -breakfast not as good as the other hotels but if you had a freshly made omelette and ordered a latte you can avoid the pitfalls if the cold buffet and tasteless filter coffee! The dinner choice also included an excellent spinach and paneer stack for the vegetarians like me.

The best thing -and I almost don't want to mention it on trip adviser -was the spa. No idea why but it was completely empty, the facilities are great (outdoor pool, outdoor jacuzzi, sauna, steam room) and I had the best massage of my life. And all significantly cheaper than other good spas.

So, choose Crimson if you want that classic resort beach break, without the top dollar price tag.

Stayed: May 2014, travelled with friends
3  Thank SamC123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 14 June 2014

Dear Andy,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Kristofer Quadros
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

It doesn't happen many times that I go back to a resort where I have been before. Our trip to Crimson Resort Mactan in June this year was the third time and that because we always get pampered in many ways. It started with a value for many upgrade from a Garden View Villa to an Ocean Villa with true privacy.The check-in staff must have overheard that it was our wedding anniversary and a cake made to our "home". Private free flow evening cocktails and a private breakfast restaurant for those who stay in an Ocean Villa again made us feel special. The fact that the Azura bar by the beach is undergoing an upgrading with an overall redesign possibly to something like a Bar on the Rocks wasn't an issue for us as the resort set up a nice temporary bar even closer to the water and the water sports facilities. Water and beach are kept clean at all times as in fact is the whole resort, something I don't take for granted by experience. Needless to say that the staff is professional and yet so natural when serving you. In all aspects we love that place and will definitely make it back there again soon even if it should be only for a few days or a long weekend. Crimson, keep it up!!

Room Tip: If budget is not an issue I do recommend the Ocean Villa. Once you enter the villa it will be with a WOW !! effect as the villa instantly makes you feel privileged.
  • Stayed: June 2014, travelled as a couple
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1  Thank MKASHOFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 11 June 2014

Dear MKAshoff,

I did thank you just a couple of days ago and once again a heartfelt thank you for this post here on tripadvisor. All of us look forward to welcoming you back


Sincerely,

Kristofer Quadros
Resident Manager

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Reviewed 3 June 2014

As with any business the staff will make it or break it and for the Crimson it is the staff that genuinely make it the friendly relaxed place that it is. They are always very proactive and ready to offer assistance or to simply greet you and wish you a good day while at the same time being very professional. Dining in the Saffron is an especially wonderful experience with everyone remembering what you like (we were there for ten nights) and happy to answer any questions you might have. I even missed some of them when they had a well-deserved day off. Lee Ann, Mary Ann, Jacky and Ivy deserve very special mention but everyone was great.
Other family members we had stay for a night, while we were at the Crimson, were equally pampered and looked after. As there were three children, the well-designed, fully supervised, swimming pools that catered for different ages, were the main attraction for them.
The accommodation is off a high standard and the housekeeping staff were always eager to fit in with our schedule. Overall it was a great experience and I would recommend the Crimson to anyone. My main activities during my stay were the Gym and the pool.

  • Stayed: May 2014, travelled with family
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2  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 13 June 2014

Dear Peter ,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

Indeed, our staffs are very pro-active and assure guest satisfaction.
I have shared your feed back with my team particularly with Lee Ann, Mary Ann, Jacky and Ivy which have been delighted for your appreciation. Looking forward to be of service with you.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Kristofer Quadros
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

The place and facilities are all nice. Staff is friendly and they have good spacious rooms, but their pool can be deceiving as it isn't that big as you see on their website pictures. They also don't have a lot of pool beds and they should add a lot more because it gets completely occupied very quick. Food is okay, nothing great. But tried their spa and that was a great experience. A masseuse named Jason gave me a massage and it was the best I had in years.

Stayed: June 2014, travelled as a couple
2  Thank Mau S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 12 June 2014

Dear Mau S,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

I have shared your feedback with Jason who was delighted that you enjoyed your treatment. My team is also happy that you enjoyed the service levels at the Resort.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Kristofer Quadros
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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