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“Ok for short stay”

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Express Inn - Mactan Hotel
Ranked #20 of 31 Hotels in Lapu Lapu
Galway, Ireland
Level 5 Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Ok for short stay”
Reviewed 23 May 2014

Arrived late at this hotel and my card would not work to pay for the room. They would not allow me to pay on checkout so I had to find an ATM to withdraw cash. The room was ok, small and drab and the surrounding area is very dirty and poor. Not far from the airport which was good because I couldn't wait to get out of Lapu-Lapu (the most disgusting, dirty, and depressingly poor place I've ever been too). A taxi to the airport should not cost any more than PHP100 (don't pay anymore) I was caught out!!!!

Room Tip: Just stay at another hotel or better still don't bother with Lapu-Lapu
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ADRIANPGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
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    57
    27
    21
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16
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5
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Melbourne, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 February 2014

this hotel is 5 minutes $2.5 dollars from airport
clean air con and hotwater and Good Value
no window but an issue as allows for good night sleep
small local shopping area down the street ( turn left out of hotel,-then left again for the Facebar, live enterrtainment cheap drinks and not too sleazy
enjoy

Room Tip: no window not an issue for overnight stay before early morning flight next door restarunt- attached...
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  • Stayed February 2014, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level 6 Contributor
128 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 February 2014

This hotel was one of my worst experiences, simply a nightmare. Never again I’d use it. Starting from depressive surrounding and ending to cockroaches in bed. Small smelly dirty rooms with not fresh bed linen, cold water in shower and minimum comfort. Drain in shower was clog and water flown into the room. We used this hotel as a transit point and choose it because of its proximity to Cebu airport, but better consider other hotels if you like to sleep a night before your flight. Breakfast was of the same quality as the hotel in whole. Difficult to find even for local taxi drivers.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrej M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lapu Lapu hotels

Cebu City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 January 2014

They gave us a room with a very noisy air condition and it wasn't the room that we booked. You have to complain to get the right room. Photos online always look good but very far from reality. Room was old and not nice. Breakfast was poor! Told to get free breakfast but after we eat we were charged P80 pesos! Very frustrating! Restaurant staff needs more training. Doesn't know how to handle order in their guests. When I complain about the charge, one of the staff answered me back in a nasty way! They should learn to be polite with their guests! Frontdesk staff are not polite also especially when talking over the phone. Hotel location is very far from the main road..not handy to get food. I think the only nice thing about this hotel is that its near to the airport but we will NEVER stay in this hotel again!!!!

Room Tip: Better to go to the hotel first and check the room before booking it..otherwise you'll get frust...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JohnJane08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lapu Lapu
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 January 2014

In the whole time of my stay i didn't seen any housekeeping. the electric switch was broken in bathroom and also nearby bed. The stuff in the restaurant are very friendly.Poor breakfast. Never i will stay there, cebu have any other hotels for that price. Alpa City suites are the best i think, even on breakfast you can eat what you can

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Rene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady Cove, Oregon
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2013

I checked trip advisor and thought this would be close to airport since I flew in at midnite. took about 20 min's to get there and was happy I booked there for 4 days.
express inn was clean and room 312 was clean and did not smell of smoke. the air con worked great and even on the street side I could sleep not problem. I stepped up acouple bucks for the room and got a breakfast. as good as mcdonalds in the states. they have other food thru out the day and the food is cheap and really good...I really liked the sizzling squid. also t.v. has English channels and watched HBO.
yes the top blanket is thin but having the air con on low it was just right cover. staff very nice and free newspaper in the morning. would stay there again no problem. also my room had a very comfortable bed. room 312 if your a non smoker.

Room Tip: room 312...street side but no problem with noise. air con dampened 95% of any noise.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimscebutrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cebu Island, Philippines
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 November 2013

My husband and I stayed here for just a night before leaving for our next trip destination. We chose this Inn since we were tight in budget and just needed a decent place to sleep.

The room was fairly small and very basic. The blanket was not the most comfortable; it actually looked like a towel and was very thin. The bed was just okay. But the smell of the room was the worst. I asked the front desk if they can transfer us to another room, one that is actually non-smoking. All the other rooms were occupied, she said. Instead, she offered to have our room sprayed while we were out. However, when we returned, the strong stench was still there. Anyway, after a few hours, I think I got used to it.

Another thing I didn't like was the condition of the towels. They looked very old with stains. I was afraid to use them. Seemed like rags to me.

The location is another thing not so good about this hotel if you prefer to use public transport. It's 300m off the main road set in a quiet neighborhood. The little road going there can be flooded at times. But not a problem if you only take taxis. The front desk can get a taxi for you.

Now to the things I like. Definitely the price. The rain shower. And that it's fairly near the airport.

Would I stay here again? Maybe, if it's just for a night and depending on the budget.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DoraInMars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Express Inn - Mactan Hotel

Property: Express Inn - Mactan Hotel
Address: Candelario K. Guba Street | Pajo, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #20 of 31 Hotels in Lapu Lapu
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Express Inn - Mactan Hotel 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Designed as a budget hotel, Express Inn answers the needs of people who are looking for establishments that provide lodging at a cheaper price, yet with optimum customer service. With its competitive rates and location, Express Inn is truly an excellent choice for your stay. Each of the 54 rooms at this fine 3-star hotel feature superior amenities. Each room includes LCD television with digital cable, soothing hot and cold rain shower, toiletries kit, air conditioning, relaxing bed and great ambiance. This excellent hotel in Cebu also has car park, and elevator. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. Dine in at Sammy's Cafe, or have your food served right in your room. No worries to digital connections, all rooms are equipped with FREE Wi-Fi connection. ... more   less 
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Also Known As:
Express Inn - Mactan Hotel Cebu Island/Mactan Island

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