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Shangri-La's Mactan Resort & Spa
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Mactan Golden Motel(Cebu Island)
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Reviews (3,852)
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2,419
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All reviewsocean wingcowrie covechi spaadventure zonetides restaurantocean club loungebuko barfish foodmarine sanctuarymini golfchinese restaurantprivate beachtropical fishfish feedingbreakfast buffetwhite sand beachplay area
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1,756 - 1,761 of 3,852 reviews
Reviewed 24 June 2014

the staffs here are very friendly and accomodating, the resort is very nice, many restaurants to choose from and there's pool and beach, also playground for kids and game room for young adults, overall rating is very good.

  • Stayed: June 2014, travelled with family
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Thank Jun Xin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

it was pricey because the cheapest meal was 500 pesos [S$15] for an average meal. The beach lagoon is actually a marine sanctuary where there were a large variety of big and small fishes. We appreciated the fact that we could rent snorkelling equipment and booties, with life vests provided. Having stayed in better 5+ hotels in Singapore, the room at Shangrila Cebu is comfortable but not exceptional. We played the mini golf and had a karaoke room too. On the whole, it was a fun time.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with shangri-la.com
Thank smiles36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

My family stayed here for 4 nights. We had stayed at the Ocean Panorama Suite at the Ocean Wing and availed of the Club level (includes daily buffet breakfast, evening cocktails and all-day beverages/snacks). Everything was heavenly. The hotel room was clean, beautifully designed and spacious. The balcony was spacious as well with gorgeous sweeping views of the ocean. Bottled water was included and I can ask for more. The staff were very helpful and courteous, and prompt when I request for something. The pools were varied and perfect for all ages since there was a pool appropriate for adults, a pool appropriate for small children and another appropriate for older children. There was so much to do for everyone. I loved the beach - the water temperature was just right, there were shady rock formations which I stayed near at when I felt hot, and I was practically swimming with colorful fish since there was a marine sanctuary there. Helmet diving was absolutely awesome. There were more fish and coral underneath and no skill was required. The staff there were very helpful and aided me in taking pictures of the corals and fish. My husband and I loved the spa as well. The restaurants had great food and some, such as Cowrie Cove, offers beautiful ocean views (as long as you get there before dark). This is such a great resort. This is highly recommended. Shangri-La had exceeded my expectations once again.

Room Tip: Club level rooms are completely worth it!
  • Stayed: June 2014, travelled with family
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1  Thank SHERYL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

Stayed for a night. We got there and the house was full the day before so it took a little while to be in our room. Friendly staff.
Room is spacious with a view. Food is good. A lot of pool, so not one is too crowded. Beach is nice (esp if you'll snorkle to check the fishes). I just wish they improve their FO, since it already took us forever to check-in, it could've been nice to not wait for 30minutes just to check-out.

Stayed: June 2014, travelled as a couple
1  Thank janawijism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

We stayed there a few days and had a very good vacation. We must admit though that the beginning was not so great, being served by what seemed to be a nun experimented young lady at the front desk. She gave us a bedroom above the construction of the future restaurant of the reset and didn't even admit it was a mistake, since we had asked a very quiet place at the booking.
When this was finally solved, we had a great experience.
Beautiful view, excellent food at the buffet, very polite employees, and nice activities proposed to guests like yoga or personal training.
Beach food was very good too, but we were really deceived by the seafood restaurant. The only great thing about this restaurant was its location: just a few meters above sea level , quiet place and great view, even at night, with fresh air which was a real advantage!

We recommend this resort very much!

  • Stayed: May 2014, travelled with family
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1  Thank MichelGovin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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