I stayed again at the Shangri-La Mactan but this time it was not as pleasant as the last time.
I was part of a tour group and we waited 3 hours to be checked in. They only alloted 2 personnel to handle the check in process of 300 customers, members of my tour group. It was chaotic and I never thought it would happen to me in a Shangri-La property. I had to step up and raised my voice to get my key card. It was upsetting,
I did not feel the Shangri-La experience that i previously experienced.
- Official Description (provided by the hotel):
- Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more less
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- Also Known As:
- Shangri-La`s Mactan Hotel Lapu Lapu
- Shangri-La`s Mactan Resort And Spa
- Shangri Las Mactan Hotel
- Shangri La Cebu
- Shangri La Mactan
- Shangri Las Mactan Lapu
- Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island