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“The Place to stay in Cebu”

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Shangri-La's Mactan Resort & Spa
Ranked #2 of 30 Hotels in Lapu Lapu
Certificate of Excellence
Elk River
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The Place to stay in Cebu”
Reviewed 15 July 2014

The Shangri-La is THE place to stay in Cebu: beautiful beaches, excellent staff, great food. You will not find a more relaxing atmosphere anywhere. It's a great place for families. The Chi Spa, onsite, is a great place to unwind.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank TheGnostic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,463 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (642)
Date | Rating
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English first
London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2014

Just got my daughter married at the Shangri-La hotel in Cebu and the whole affair was amazing. Firstly the hotel and more importantly the staff made it an amazing experience all round. Thanks you Shangri-La Cebu.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Nash M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

The staff are on the ball and efficient. The rooms are good but not exceptional. The product had been around for a while and is certainly due for an upgrade. Work is underway on a new F&B outlet.
Breakfast was a shock as the ballroom was packed and there were queues. I was on business and the large groups were on vacation and so they may gave less concerned with the noise level. First time I have had a live band playing at breakfast!
The Chinese restaurant is outstanding.quality food and service standard.

Room Tip: Ask for sea view
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong kong
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 July 2014 via mobile

A very large hotel with excellent and attentive staff. Excellent pool area, gym and numerous facilities for children. Beach is on the doorstep and very well maintained. Staff clearly work extremely hard at this hotel, especially the pool staff who are a little under-staffed at times and deserve more man-power (please note hotel manager!)

Despite renovations to the hotel, disruption has been well hidden but obviously, not all facilities are open.

Would return without question.

Stayed July 2014, travelled as a couple
Helpful?
Thank Paul B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 July 2014

We spent the Holy Week here and we had the most amazing trip!

Rooms: perfect! Very comfortable and personalized to guests needs. Front desk got mixed up though on the extra bed assignments.

Pool: very kid-friendly but the kids at heart enjoyed just as much.

Beach: very difficult to find a vacant cabana so grab one as soon as you see one! They give fish food if you want to feed the fish. Free snorkeling activity in the afternoon, just sign up in advance.

Breakfast: a party in my tummy every single morning.

Staff: excellent!

This resort is more for families than couples in my opinion. It is very family-oriented and has a lot of activities for kids.

Definitely a trip for the books!

Stayed April 2014, travelled with family
Helpful?
1 Thank jcd17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
2 reviews
Reviewed 9 July 2014

Everyone's always smiling and greeting you; and the staff were always willing to help with anything you asked of them. We had a great stay. Great for families too. The pool is large with a slide and a play area for kids and the play room is one of the best I've experienced in a hotel. Definitely recommend this resort to others.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Naveen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 9 July 2014

This is my idea of a perfect break after some hard core work.

Relax: The private beach pacific blue and is equipped with life jackets, keenly observing life guards, and an easy going snorkeling experience.
The pools are spacious well maintained, pretty and serve pretty delicious cocktails.
The spa promises to make you forget your worries and teh sound of the waves shall allure you to chill like a villain.

Stay: Clean spacious rooms. twice a day turn down services, happy helpful and alert staff.

Activities: #Scotty's Dive Centre - They managed to get me my 4 dives. My highlight of this trip was swimming with the Whale Sharks in Oslob! I still cant get over it... I am bobbing in pure unadulterated joy. (Although I do believe they are a tad bit expensive).
Loads of sea sport activities here... a large menu to chose from.

The 4 day getaway to Cebu and stay in Shangri-la can be rated as one of my happy puppy trips this year.

Don't expect too much action in this city its quiet and you need to chill soak in the blue and go back home a calmer soul.

Have a great holiday!

Room Tip: Ask for the ocean view room - the higher floor and rooms like 6001 / 6005 FAB!!!
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank KubraSait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Mactan Resort & Spa

Property: Shangri-La's Mactan Resort & Spa
Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Family Hotel in Lapu Lapu
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La's Mactan Resort & Spa 5*
Number of rooms: 530
Official Description (provided by the hotel):
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more   less 
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Also Known As:
Shangri-La`s Mactan Resort And Spa
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island

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