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“Great place for snorkelling and drinks by the ocean” 5 of 5 bubbles
Review of Shangri-La's Mactan Resort & Spa

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Shangri-La's Mactan Resort & Spa
Ranked #2 of 30 Hotels in Lapu Lapu
Certificate of Excellence
Staines, Surrey, UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place for snorkelling and drinks by the ocean”
5 of 5 bubbles Reviewed 27 September 2010

Although I was staying here for a conference in the hotel, I did get a chance to go snorkelling (which is excellent by the way) and use the facilities. This is a good sized hotel. There is always spaces at the pools and beach so never have to Save your place early on.
Staff are super friendly and helpful. Food selection was pretty good.
No contructive critism to say about this place. I give it a high recommendation.

  • Stayed September 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DanMagousha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,277 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (617)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Warsaw
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 September 2010

Was a lucky to be there during my vacations. The hotel is around 20minutes from the city. The staff was very friendly and smiling all the time - this is how pinoys are :) I got a room with the view of garden with swimming pools and beach with balcony. Room was big and in continental style. The price is not important here - the climate is worth the money and the quality you get is extremely high.

  • Stayed November 2009
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jozefg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tokyo
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 13 September 2010

I kept only good memories from this resort, from the check in, where the staff upsold me the higher category, but what worth to do it with the great view on the sea.
I found the room a little bit outdated but it was fine, as mostly we were spending our time in the resort area, on the beach or swimming pool. Great private beach, exceptional with the fishes around you just at few meters from the beach.
Staff very good
I stayed as well in Hilton Cebu, (see the review), it is surprising to have so much difference between 2 hotels situated only few hundreds meters away... especially for the quality of the beach and the sea...
I made my choice, I will be back in Shangri-la Cebu

  • Stayed January 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gaidjin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 11 September 2010

first, i have two toddlers and they have a big play zone for free... that is the big bonus for us because there is a variety of activities for our kids, apart from the pool and the beach. there is fish feeding session every morning at the beach, too.
second, there is a happy hour at the bar for my husband's time.. he definitely enjoyed it.
third, there is a shuttle that takes me to the city malls!!
we all had a wonderful time there. will definitely come back

  • Stayed July 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank flicker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cebu City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 August 2010

Stayed here for only 2 nights but the experience was very good. The hotel interior is well designed and it is really a full-service hotel. They offer airport and city transfers for free. A lot of people were in the hotel though, since it was the Summer season here in the Philippines. There were a lot of tourists from nearby Asian countries like Japanese, Koreans as well as Philippine locals.

The atmosphere was beachy. The lobby is well ventilated coz it is open-air. The staff is top quality and the rooms are spacious and clean. The facilities are top notch and they have lots of swimming areas aside from the beach. The beach is clean and the sand is fine and warm. The hotel offers some outdoor and/or water activities but it comes with an additional fee. It's a bit overpriced, but since we were on vacation, we just paid for it. I can say it was a good experience that I would do again if I get the opporunity,

  • Stayed March 2009, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank southface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 August 2010

We were here to celebrate my son's 5th bday. Unfortunately, after a hot day at the beach and some chocolate cake, my son got ill possibly from the hotel's water/ice cube combined with the heat, etc. I am thankful for the hotel nurse (Alain) who really was helpful and stayed most of the evening with my son while he was vomitting all night long.
I think the resort is way too big, however, all the amenities are very useful (i.e., the business center, atm machine, child care). You don't really need to leave the resort because they have everything! I prefer more of a quaint resort though. The kids had a good time until one of them got sick!

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank FlipBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 August 2010

it is huge property self equipped, private beach, water sports, large kids play area, free wi-fi, gym, and more. As trip was planned in the middle of monsoon, hardly enjoyed any sun, but i have always been a monsoon man, so enjoyed it.

  • Stayed July 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank phssssst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Mactan Resort & Spa

Property: Shangri-La's Mactan Resort & Spa
Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
#2 Family Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La's Mactan Resort & Spa 5*
Number of rooms: 530
Official Description (provided by the hotel):
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more   less 
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Also Known As:
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island

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