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“Awesome memories made in Maribago!”

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Bluewater Maribago Beach Resort
Ranked #9 of 30 Hotels in Lapu Lapu
Certificate of Excellence
Aurora, Colorado, United States
1 review
“Awesome memories made in Maribago!”
Reviewed 19 February 2013

Our family was very impressed with Maribago Bluewaters Resort's service. Everyone greets you with a smile! It felt great to be back in Cebu with the warmth and hospitality of Maribago. My husband and I renewed our marriage vows by the beach front. I worked every detail with their banquet coordinator through the email. Everything went well without a problem! Food was perfect! Our kids had so much fun with their activities and facilities for families. We felt really well taken care of. This resort is truly a pride of Cebu!!!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Therese C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (160)
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English first
Guangzhou, China
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 February 2013

We stayed 2 nights, and overall, I felt the resort left much to be desired.

The rooms were sizable, had two queen beds, and contained a great bathroom with separate tub & shower area...with everything being bigger than necessary. However, this can be had for a far cheaper price (for example, head to Bohol and pick a nice bed and breakfast in Loboc).

The staff smiles and appears helpful enough, but they weren't able to help us know if we could extend our stay by one night during check-in (they asked us to come back later, but we didn't and they also seemed to forget), and they managed to leave out two key details when they helped us get a taxi to the pier 4 (advance ticket sales stop at 5:30pm and there is construction on the main road leading to heavy delays).

The resort property is quite big but I felt a little disappointed there beach doesn't "look out to sea." But, this is being picky because still the beach is nice, water is calm, and they also have three great pools.

The spa is very good, but the snorkeling trip was a disappointment (they didn't warn about jellyfish ahead of time, the tour guide was touching lots of the sea life (picked up two starfish), and the water had lots of plastic and other trash).

We ate dinner offsite both nights, but the breakfast in the morning was average. They didn't have any fresh bananas or mangoes (IN THE PHILIPPINES!!!), and they charged extra for a capuccino.

Much of this review is indeed picky, but I feel they ask for it by the price charged. It's a nice resort and appeared very kid-friendly. More importantly though, if you are adventurous at all (even the slightest), just take a taxi to pier 4 from the airport and head over to Bohol (Tagbilaran). Far less people, better beaches and activities, and cleaner water...we stayed in Loboc our last 3 nights. Those ended up being the best in our whole trip.

Room Tip: Some rooms near the spa and check-in, while others near the beach, while others near the main restau...
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  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
Thank rybickij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, 26 February 2013
February 2013


Dear __


Thank you for choosing to stay in Bluewater Maribago during your last visit in Cebu. We would like to thank you for your time and comments as these will help us in providing you better service in the future.

We regret your less than desirable experience with a few of our service associates. Rest assured the service staff will be re-trained accordingly so they will be able to uphold our standard procedures and be able to handle guests better. We are also currently reviewing our services to improve product offerings.

We thank you for your kind comments and commendation as well, particularly with regards to our spa and other facilities.

Our resort has always valued its association with guests, hence, should you have any other feedback about our services, please feel free to contact me personally at (032) 4920100. We look forward to continue our valued association with you.

Thank you very much and have a nice day.



At your service,

RHYZ BUAC
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asia
Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 13 February 2013

Maribago Bluewater reminded me of a quiet village-like atmosphere, where people get around doing their own things, and staff are not too intrusive. It has enough space for everyone to doing their own things, and provide a respite from the busyness of life.

I believe that the place is feeling a little run-down, but I also noticed that renovation is on-going to make the rooms up-to-date. Landscaping is also ongoing. So you will expect better environment with time. Make no mistake, the condition of the resort is not bad, so don't worry.

Some things were I felt the resort could do better:
(1) The fridge in my room makes a terrible knocking sound whenever the compressor stops after cooling the fridge. (Room 225). Please replace or repair the bar fridge.
(2) Breakfast was generally good, except for the occasional misses. e.g. potato wedges were oily, hard and rubbery; some variety of the sausages were tough-skinned.
(3) Spa staff were not attentive to people visiting the gym in the morning. The duty officer looked sleepy and inattentive; towels were not replaced and air conditioner not turned on. This is one lapse that the management must look into.

In terms of location, you will not want to venture out of the resort. Once you are out of the main gate, rest assured you will be hounded by the touts outside the resort selling you services such as massage, island hopping, local tours, etc.

It's not the fault of the resort; the people are living in pretty poor state, and they are trying to make a living by providing these services. I am not a fan of such direct selling, as they are not reputable providers and there may be lapses and additional hidden costs associated with these offers. So my advice is stay clear of them.

However, you may cross the road just in front of the resort to eat some Korean food and have a massage at the shops. You can also buy bottled water for your consumption at a much lower price.

All in all, a pleasant place to be for a quiet place. Service staff are very helpful and polite, greeting you on most occasions; the beach is pretty nice place to do your sunbathing and reading a book. There is a bar for an evening drink watching the sunset. Did I mention there are also sharks swimming in the water garden near the reception, and the billiard table and table tennis too?

  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
Thank ogenkidesu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2013

A relaxing resort, clean, peaceful, very friendly staff. We have 3 kids 11,9, 6 so we found the resort to be very safe and quiet. There were not a lot of children so they made no friends but they had the choice of 3 pools , volleyball and chess. The beach - well it is more of a small harbour - our children did not swim in there. We only stayed for 5 days - which was enough for us. Food was buffet food - with an Italian restaurant - which was just ok. We choose not to eat again at Italian as we picked the best of it the first night. We hired a boat for a day and went snorkeling - which was the highlight, where we did island hopping and had a bbq lunch. We would go back again but there are too many other places we want to go, so we won't! They really need to update the towels and pillows and that would make a huge difference. The rooms were clean and beds firm and the bathroom was beautiful. For a very reasonably price place - we really enjoyed it.

Room Tip: Depending on price and requirements (small children), we liked the delux room as we looked over the...
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  • Stayed February 2013, travelled with family
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    • Sleep Quality
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Helpful?
Thank Bluemu26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 February 2013

Very good resort for a vacation. The restaurants inside the resort are pricey. The beach is very clean. The location is poor. When you step outside the resort you see trash on the road, old buidings, and people asking for money. When you visit the Philippines people will ask you for money or they will try to steal your wallet. Be on RED ALERT when you walk the streets of the Philippines! You are safe when you are inside the resorts around Cebu.

Thank You.

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, 14 February 2013
February 2013


Dear Matthew,

We are delighted by your commendation of Bluewater Maribago as a great vacation resort for families and couples on honeymoon. Despite your less than desirable experience with some locals, we appreciate your assurance of safety within the resort.
Our security system and personnel continue to work conscientiously to give every guest a safe, warm and enjoyable experience when staying in any of the Bluewater Resorts.

Thank you for your time and we look forward to welcoming you back to Bluewater Maribago should you visit again soon.


At your service,

RHYZ BUAC
General Manager
Bluewater Maribago Beach Resort
E: gm@bluewater.com.ph
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
1 review
Reviewed 3 February 2013

Took the family from Australia to visit our ex-pat family in Manila. To unwind from Australia we decided to relax in Cebu for 4 nights. It was exactly what we needed. Our three children are older teens and all they wanted was warm weather, pools, beach and some fun! The reception area was tropical and inviting and our rooms - we had two - were clean and comfortable. The bathrooms were a little worn and could use a makeover, but were not rundown. The view over the pool was relaxing and the kids spent lots of time in the pool closest to our room. It was the first time they had experienced a full on massage and enjoyed it immensely. The food catered to both asian and western tastes, and there was plenty of it at the buffet's and in the restaurants. We missed out the island hopping, as my husband ended up with a muscular back issue - the medical back up was excellent - but the water sport instructors were fantastic. Our kids relished time on the jet skis - so much fun! Nothing was too hard for the staff, they were happy and pleasant and we had a couple of favourites who were fantastic! Overall, we had a ball and would have happily spent a couple of more days of downtime there before jetting back to Manila.

Room Tip: We had rooms facing the second pool and they were very quiet and relaxing.
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, 6 February 2013
Dear Karen,

Thank you for choosing Bluewater Maribago as your destination for your vacation! It is one of our priorities to provide our guests with a place where they can feel at home and have fun at the same time.

As part of our commitment to be a high class resort, renovations duly scheduled this year. Rest assured that we are doing the best we can to maintain and improve our facilities.

We hope to see you again in Bluewater Maribago so you can see the improvements we will have implemented by then.

With warmest regards,

Bluewater Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 February 2013

When I arrived at the resort, the staff greeted me and gave me a refreshing lemongrass welcome drink and i really liked it! The reception area was really welcoming. I had a very big room, king size bed for myself, a glass window to have my own garden view. The bathroom is unique, the floor are made of garden pebbles. The food is delicious, i had the Cebu version of adobo, the rice is mixed with adobo sauce and the meat was fried (lechon kawali). The resort have (fish) ponds, which has baby sharks, swimming with other fishes. Bluewater Maribago have 3 swimming pools, and it is nice that is was not crowded to swim at. It was really great to return at the Bluewater Maribago and would come back at the resort when i will have my vacation again.

Room Tip: The room that i had at the Amuma area is quiet and it is like you are located in the separate resort...
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  • Stayed January 2013, travelled solo
    • Value
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Helpful?
2 Thank Alelie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, 4 February 2013
Dear Alelie,

Great to hear the you enjoyed your stay in our resort!

It is our true pleasure to serve our guests in the best way that we can. That is our simple way of showing how grateful we are because you chose to stay with us. We are a true testament to the Filipino hospitality - warm, friendly, and caring.

We look forward to your return to Bluewater Maribago. Here, our guests are not just clients. They are a part of our family. So come home anytime to Bluewater.

Warmest regards,

Bluewater Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bluewater Maribago Beach Resort

Property: Bluewater Maribago Beach Resort
Address: Buyong, Maribago, | Mactan Island, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Lapu Lapu
#6 On the Beach Hotel in Lapu Lapu
#7 Romantic Hotel in Lapu Lapu
#9 Spa Hotel in Lapu Lapu
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bluewater Maribago Beach Resort 3.5*
Number of rooms: 166
Official Description (provided by the hotel):
Imagine the sweetness of doing nothing and the satisfaction of doing everything. It is an art you can discover and perfect at Bluewater Maribago, a lush 7-hectare tropical paradise of pure intimate pleasure. Here we put thought into every details of your stay, from the moment we greet you "Mabuhay" to the time we bid you "Farewell".Here, your options are countless: 158 well-appointed rooms, 110-meter beachfront of pristine sand, a private island, 3 lagoon-shaped swimming pools with waterfalls, children's playground, recreation and water sports center, full-service restaurants and bars and the pampering treatment of Amuma Spa. ... more   less 
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Also Known As:
Maribago Bluewater Beach Hotel Lapu Lapu
Hotel Maribago Bluewater Beach
Maribago Bluewater Beach Resort
Bluewater Maribago Beach Resort Cebu Island/Mactan Island

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