My girlfriend and I stayed in this hotel for about 6 days. We initially were very interested in the pictures and videos people have posted. Despite all the bells and whistles a friend of ours told us that it was not a good place at all. I decided to see for myself (I booked the hotel) and try the place for myself. I found it lacking in oh so many ways. First of all, and most prominent of the problems, is the fact that this place is for people with big pockets because they're going to nickel and dime you for all you got. Even by American standards this place is too expensive for its quality. For example in order to go somewhere (mall, airport, sea port, tourist spots, etc.) you either have to wait for a taxi to get inside the resort (it is uncommon for them to be able to get in because its such a private place) or cough up 700 pesos which is roughly 15 dollars). For the airport they have a "free shuttle" that allows you to go to the airport, BUT (and this is the good part) the times in which they bring you there are ridiculous. They are about 5 hours before your departure time (FYI: it takes me only an hour to actually check in and wait in front of the terminal). They will charge your for all you got inside the hotel as well. A can of Sprite costs roughly $3.50. The food prices aren't all that bad generally but when I booked in Expedia there was NOT an option to get a free breakfast with the room. Therefore you either have to try to bring food to your room from outside (oh and get this they actually say that you're not supposed to bring food from outside but I suggest to do it anyway because hey you paid for the room) or cough up 12 bucks for a meal.
As for the room and room service, its below expectations. Because the place is fairly big, room service will take 30 minutes. This has happened throughout the 6 days of our stay and has maintained that time if not exceeded 30 minutes waiting time. You might be wondering, wow this guy ordered something big...no I did not. All I asked was extra coffee packets and some creamer. My girlfriend and I got a poolside room (cheapest in Expedia) and when we first went to the room that was given to us we were disappointed. It was not a pool but basically a giant bathtub outside (was only 3 feet deep and looked deserted). We requested we be moved to a different pool side room and we got a better room (trick is for YOU to pick the room not them). It was also just about 4 feet deep but it was better than a bathtub. One complaint I would like to bring to their attention is that the bottom of the pool makes your feet black. It's a bit hard to get it off the soles of your feet (the place we stayed in was in Windward Road).
During the time of our stay the Davis cup was the current event in the hotel. It was fairly interesting in that it was treated as if it was a festival of sorts so we got to see some of the tennis players. This, unfortunately, made several other amenities and services which I wanted to try (like archery) were closed. Not a biggie but it would be a good idea to figure out what events are going on while you're staying there. Oh one more thing, if you are Filipino ask for promotions and local rates. One disgruntled person told us the place hasn't changed one bit since 8 years ago and also she let us in a little secret: THE ROOM RATES ARE SUPPOSED TO BE CHEAPER! According to her if you (or anyone you're with while you're in the hotel) and present evidence that you live in the Philippines they will let you stay in a room for about 7,000 pesos (roughly 150 dollars ta-da).
Lastly, don't be fooled with the prices for going to tourist spots. In my experience, my girlfriend and I wanted to go and visit Bohol (a local island that is a MUST see, used to underwater but has all sorts of really great wildlife and culture). When we asked the Transportation desk they told us they would charge us 5,500 pesos (about 125 dollars) PER HEAD! Basically if you're going with your family you are gonna be broke. What we did instead was took a trip by boat over there for 500 pesos per person and paid a taxi driver (which also is the tour guide, and yes can accommodate people that speak English) 3,000 for a group (not per head or per person) and 500 pesos back. basically we saved almost half the amount of what we could've paid the hotel for the tours (yes we also paid a little bit for the lunch in the floating restaurant but its not AS expensive as the hotel says it is plus we got souvenirs).
To sum it up, for all the hype it has it is either a somewhere I'd probably stay for a day but that's about it. Other places like Shangri-La have about similar prices but better quality rooms and service than this place.
- Official Description (provided by the hotel):
- Discover a resort in a class of its own. Set in 11 hectares of secluded grounds yet only one hour (when traffic is bad) from Cebu City, Plantation Bay offers one of the largest privately-owned waterways in the world, with the clean elegance of colonial-plantation architecture. Decompress from life’s pressures in the healing tranquility of an environment that truly feels “away from it all.” If you have ever spent time at a tropical plantation, you know what we mean. If not, come and discover a refreshingly different Flavor of Life. Whether you’re traveling for a family vacation or romantic getaway, for business or pleasure, this is far and away your best choice in the Philippines. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Booking.com and Odigeo so you can book your Plantation Bay Resort And Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Plantation Bay Resort And Hotel Lapu Lapu
- Plantation Bay Hotel
- Plantation Bay Resort And Spa Cebu Island/Mactan Island